Wickes - Epsom Reviews 

148
TrustScore 4.5 out of 5

4.6

Kiln Lane, Peel Centre, Epsom Surrey, KT17 1EQ, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Wickes have a great variety of bathroom products. Right from the begining of the process it was easy, our design consultant Nadir, from Epsom branch came to our home and took measurements, we then we... See more

Company replied

Rated 1 out of 5 stars

I used to use Wickes all the time for trade orders. Ordered 6 bags of type one on line 16/6. Failed to deliver Saturday 18/6. I had to call them Monday 19/6. Told would be delivered Wednesday 22/6.... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and ideas from Nadir at Wickes, Epsom. We had ideas about our bathroom refurbishment, then Nadir gave us his experienced ideas and recommendations. This all resulted in a perfect l... See more

Company replied

Rated 5 out of 5 stars

I met with Nadir to see if my home was suitable for solar panels. He couldn't have been more honest and helpful with his feedback. Unfortunately I don't have enough roof space and Nadir didn't try and... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Epsom

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Kiln Lane, Peel Centre, Epsom, Surrey, KT17 1EQ, United Kingdom

  • +441372748890

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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4.6

All reviews

(148)

14,382 reviews in the last 12 months

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Rated 5 out of 5 stars

A great new bathroom thanks to Nadir!!!

We approached Wickes for a new bathroom and had absolutely no idea what we wanted as neither of us are design minded. We were quickly put in touch with Nadir who visited our house and immediately suggested ideas for remodelling our bathroom which we hadn't even considered before. This revolutionised our bathroom space in a way we hadn't thought of! He then sat with us (very patiently) through two, two hour sessions where we were talked through what our bathroom would look like and shown renderings. Nadir was so helpful, providing us with his honest view on various products and stylings which we really appreciated. He went above and beyond and his help is so appreciated!!!! Thank you Nadir!!!

March 18, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Hollie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nadir in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Got served by my favourite member paisleyof…

Got served by my favourite member of staff Paisley at epsom wikes. Allways greets you with a smile no matter what time of day 😁

March 11, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Dari, We're so glad to hear you had a positive experience with our team member! It's wonderful to know that they consistently provide excellent customer service. We appreciate your kind words and will share your feedback with them. - SF

Rated 5 out of 5 stars

Paisley was very helpful while…

Paisley was very helpful while completing my purchase. She suggested a few other items that I might have needed for the task I was doing

March 10, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Daniel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Paisley is super friendly and great…

Paisley is super friendly and great service!

March 11, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Jenny, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

refurbishing ouir bathroom

We recently bought all the items to refurbish our bathroom, shower, toilet, etc.
We saw Belal who was very helpful and advised us on the most suitable products.
We were very impressed by the service and efficiency
and would recommend Belal most highly.

February 21, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Belal in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I use the Epsom Wickes on a regular…

I use the Epsom Wickes on a regular basis for a lot of my jobs.
Parking is convenient and the staff are friendly and helpful. Especially Paisley, who you will find usually at the checkout.

March 11, 2025
Unprompted review
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Reply from Wickes - Epsom

Hey David, thanks for your five-star review, and I'm glad you enjoyed the service from Paisley in our Epsom store! - Dylan

Rated 5 out of 5 stars

Always great to shop in Wickes Epsom.

Always great to shop in Wickes Epsom.
Kind and welcoming team.
- thank you Paisley

March 11, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Michal, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Paisley is always very great and…

Paisley is always very great and helpful. My favourite assistant in this store

March 11, 2025
Unprompted review
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Reply from Wickes - Epsom

Hey Pawel, thanks for your five-star review, and I'm glad you enjoyed the service in our Epsom store! - Dylan

Rated 5 out of 5 stars

Paisley is always helpful and always…

Paisley is always helpful and always has a smile and nothing is ever to much.

March 11, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Paisley makes my experience fantastic…

Paisley makes my experience fantastic at wickes every morning.
Very helpful, friendly and a big smile.
TJ PLASTERING LTD

March 11, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Tom, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Service with a smile.

Stopped by for a bag of sand. Breezed through checkout thanks to Paisley. Service with a smile.

Other thoughts... Some of the timber can be twisted. Need to be careful when making selections.

March 10, 2025
Unprompted review
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Reply from Wickes - Epsom

We appreciate you taking the time to share your experience. It's great to hear that Paisley provided excellent service. We're sorry to hear about the timber. We strive to provide high-quality products and will take your feedback into consideration. - SW

Rated 5 out of 5 stars

Paisley

Excellent customer service from Paisley. Always there to help

March 10, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Nathan, thank you so much for taking the time to leave your lovely review. - SW

Rated 5 out of 5 stars

We recently moved and found ourselves…

We recently moved and found ourselves frequently visiting Wickes for various needs. Throughout our visits, we received outstanding help and excellent customer service from Paisley. She is always happy to assist, greets customers with a warm smile, and demonstrates great professionalism and knowledge of the store. Her expertise made our shopping experience smooth and enjoyable.
In contrast to the poor customer service we experienced at B&Q, Wickes and especially Paisley became our go to place. We truly appreciate her support.
Ali

March 10, 2025
Unprompted review
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Reply from Wickes - Epsom

Hi Lana, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Really helpful staff and friendly…

Really helpful staff and friendly service
Paisley always serves with a smile

March 10, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Stephen, thanks for your five-star review, and I'm glad you enjoyed the service from Paisley in our Epsom store! - Dylan

Rated 5 out of 5 stars

Immensely pleased with the kitchen planning service!! Thanks Belal -Wickes Epsom!

We are very pleased with the service provided by Belal Nada-Ali in Epsom.
Belal is extremely knowledgeable, insightful and helpful in advising and he designed a kitchen perfect for our space!! He provided also advice on many aspects that we hadn’t thought about. The final design is truly elegant and minimalist, as we wanted it! Everything from initial contact through to delivery and follow up was absolutely painless and extremely straightforward!! We are very happy with everything we got at Wickes and we cannot thank Belal enough!!

February 24, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hi Millie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Belal and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Katie

Katie was so helpful to my friend and I and gave great advice on how to treat condensation in our bathroom and mixing up a bespoke paint colour. Thankyou Katie for your knowledge and helpfulness

February 22, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Emma, thank you for your five-star review, and I'm glad you enjoyed the service from Katie in our Epsom store! - Dylan

Rated 5 out of 5 stars

First consultation for a new kitchen.

Had a first consultation for a fitted kitchen. Nadir was very helpful with lots of great ideas and, most importantly, solutions for problems I had. His professional and sincere approach filled me with confidence. I’ll certainly consider using Wickes for the project.

February 20, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hi Ray, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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