Wickes - Epsom Reviews 

148
TrustScore 4.5 out of 5

4.6

Kiln Lane, Peel Centre, Epsom Surrey, KT17 1EQ, GB


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Rated 5 out of 5 stars

Wickes have a great variety of bathroom products. Right from the begining of the process it was easy, our design consultant Nadir, from Epsom branch came to our home and took measurements, we then we... See more

Company replied

Rated 1 out of 5 stars

I used to use Wickes all the time for trade orders. Ordered 6 bags of type one on line 16/6. Failed to deliver Saturday 18/6. I had to call them Monday 19/6. Told would be delivered Wednesday 22/6.... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and ideas from Nadir at Wickes, Epsom. We had ideas about our bathroom refurbishment, then Nadir gave us his experienced ideas and recommendations. This all resulted in a perfect l... See more

Company replied

Rated 5 out of 5 stars

I met with Nadir to see if my home was suitable for solar panels. He couldn't have been more honest and helpful with his feedback. Unfortunately I don't have enough roof space and Nadir didn't try and... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Epsom

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Kiln Lane, Peel Centre, Epsom, Surrey, KT17 1EQ, United Kingdom

  • +441372748890

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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4.6

All reviews

(148)

14,382 reviews in the last 12 months

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Rated 5 out of 5 stars

Paisley did a great job

Paisley did a great job. Keep up the good work

June 28, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

We appreciate you taking the time to share your positive experience. We are so glad to hear that you were happy with the service from Paisley while in store!
-AF

Rated 5 out of 5 stars

Paisley

Paisley, Is my favourite employee. She is always very cheerful and helpful. Brightens my day . Long may she remain.

June 24, 2025
Unprompted review
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Reply from Wickes - Epsom

We're happy to hear that Paisley consistently provides excellent service! It's wonderful to know she brightens your day, and we appreciate your feedback!
-AF

Rated 5 out of 5 stars

Paisley was very good.

Paisley was very good.

June 24, 2025
Unprompted review
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Reply from Wickes - Epsom

We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it-GS

Rated 5 out of 5 stars

Paisley was very helpful and friendly…

Paisley was very helpful and friendly and always has a smile

June 24, 2025
Unprompted review
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Reply from Wickes - Epsom

Hey Richard, thank you for your five-star review, and I'm glad you enjoyed the service from Paisley! - Dylan

Rated 5 out of 5 stars

Great Service

Great, customer service. Always happy to help. Paisley in Epsom is polite, helpful and knowledgeable.

June 24, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Ben, thank you for your five-star review, and I'm glad that Paisley in our Epsom store was super helpful! - Dylan

Rated 5 out of 5 stars

Excellent customer service

I received excellent customer service from Paisley this morning. She was very professional and polite.

June 24, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Jim, thank you for your five-star review, and I'm glad you enjoyed the service from Paisley in our Epsom store! - Dylan

Rated 5 out of 5 stars

Just been into Epsom Wickes and bought…

Just been into Epsom Wickes and bought sharp sand & gravel. The staff are so helpful and friendly. I asked about other products and was so helpful doing product search and availability.
But must say Paisley is so helpful and friendly. Plus goes above and beyond

It’s a pleasure shopping at Wickes Epsom

June 24, 2025
Unprompted review
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Reply from Wickes - Epsom

Hey Lawrence, thanks for your five-star review, and I'm delighted all the staff are all so helpful in our Epsom store, especially Paisley! - Dylan

Rated 5 out of 5 stars

Paisley at Epsom provide me quick…

Paisley at Epsom provide me quick response on information needed. Make my life much easier.

June 24, 2025
Unprompted review
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Reply from Wickes - Epsom

We're happy to hear that the information that Paisley provided made things easier for you. Thank you for your positive feedback; we appreciate it!-GS

Rated 5 out of 5 stars

Good store. Paisley does a good job

Good store, usually have what I want and the Wickes app is easy to use too. Trade card is good to have. I was served by Paisley today, she is always happy and polite. A great asset to the Epsom branch.

June 24, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

We're happy to hear that you find our store well-stocked and our app user-friendly. We appreciate your kind words about our team member Paisley; we're glad you enjoyed your experience. Thanks for the positive feedback!-GS

Rated 5 out of 5 stars

As always lovely staff

As always lovely staff
Today I got served by a lovely girl by the name Paisley
quality products

June 24, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Admir, thanks for your five-star review, and I'm glad you enjoyed the service from Paisley in our Epsom store! - Dylan

Rated 5 out of 5 stars

Paisley pointed me in direction of…

Paisley pointed me in direction of curtain pole that i required. Helpful chatty and smiley ☺️.

June 24, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

We're happy to hear that you found the perfect curtain pole with Paisley's assistance. We appreciate your kind words and are glad you enjoyed your experience.
-AF

Rated 5 out of 5 stars

Bathroom fitting & planning.

We haven't actually bought the new bathroom but seems likely to go ahead as our advisor had much superior knowledge and dealt with us in a way that showed a higher quality and range of product.
We got on so well with 'Nadir' that we felt really comfortable and listened to with a professionalism and some light humour to make it a very worth while experience.
He should be very proud of his service and attitude and hopefully is recognised by your company and management team.

June 1, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Daren, thank you for your amazing review, and I'm glad you enjoyed the service from Nadir throughout your bathroom design and installation, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Fantastic kitchen and value

Fantastic kitchen and value. Salesman nadir was not only a great salesman but also a brilliant person. Helped us endlessly.

May 23, 2025
Unprompted review
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Reply from Wickes - Epsom

We're glad you love your new kitchen and its value. We appreciate your kind words about our team member and are happy we could help you. TW

Rated 5 out of 5 stars

Paisley is an ambassador for excellent customer service. A visit to Wicks Epsom

A visit to Wicks Epsom to return my unused items and get a refund.
Paisley was very helpful, friendly and efficient in dealing with my refunds.
Can’t praise her enough. As this is my local store I have visited on multiple occasions and each time met with a smile and fantastic customer service.
A real credit to the store.

April 28, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Fay, thanks for your five-star review, and I'm glad you enjoyed the service from Paisley in our Epsom store! - Dylan

Rated 5 out of 5 stars

Designing a kitchen

I recently attended a planning meeting with Nadir at Wickes, Epsom. He was very organised, listened carefully to my wishes and guided with great knowledge to create a fantastic plan. It’s been a delight to plan my new kitchen with Wickes and I cannot recommend them highly enough.

April 26, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Hilary, thanks for your five-star review, and I'm delighted you enjoyed the service from Nadir in our Epsom store throughout your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Fantastic Service

We ordered a new kitchen from Wickes in Epsom. From start to finish, the whole process has been so easy and professionally done through Hayleigh Love. Hayleigh came to measure up, ordered the kitchen, dealt with queries and replaced various items. I could not recommend using Wickes highly enough.

April 26, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Nicola, thanks for your five-star review, and I'm glad you enjoyed the service from Hayleigh in our Epsom store throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Kitchen designs pro

We came to the store in Epsom to get our kitchen and Nadir helped us plan and design it. He was amazing, so helpful and knowledgeable can't thank him enough

April 21, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

We're thrilled to hear about your positive experience with Nadir. It sounds like he provided exceptional service and helped you create a kitchen that you'll love. We're proud to have such dedicated team members who go above and beyond to assist our customers.
-AF

Rated 5 out of 5 stars

Young lady on the till was very helpful…

Young lady on the till was very helpful when I purchased 3 heavy bags of chip bark, I asked for help to load the bags into my car as I've had a double hernia operation, no one was available so the young lady who's name is Paisley loaded them for me, fabulous service, thank you Paisley.

April 1, 2025
Unprompted review
Wickes - Epsom logo

Reply from Wickes - Epsom

Hey Peter, thank you for your five-star review, and I'm glad you enjoyed the service in our Epsom store! - Dylan

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