Wickes - Halifax Reviews 

113
TrustScore 4.5 out of 5

4.5

Wade Street, Halifax West Yorkshire, HX1 1SN, GB


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Rated 5 out of 5 stars

I applied for some funding through the Wickes community programme and Vicki was really helpful getting all this sorted, this really helped our local scout group - supplying all the materials for some... See more

Company replied

Rated 5 out of 5 stars

I had the opportunity to be served by the lovely Sam today. She was so helpful and patient as buying tiles is not something I regularly do. She made me feel comfortable and answered all my question... See more

Company replied

Rated 1 out of 5 stars

Made an appointment at the Halifax Wickes at 4 pm . My husband and I organised our day around this appointment. We arrived to discover that the bathroom planner was not available. Really disappointed... See more

Company replied

Rated 5 out of 5 stars

We made an appointment to discuss kitchens with Harry. We was immediately impressed with his customer service skills and none pushy approach. Easy to talk to, friendly and knowledgeable in his... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Halifax

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Wade Street, Halifax, West Yorkshire, HX1 1SN, United Kingdom

  • +441422330170

4.5

Excellent

TrustScore 4.5 out of 5

113 reviews

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4.5

All reviews

(113)

13,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Wickes Community Programme

We are indebted to Wickes for providing 3 fire door closers under the Community Programme. Sowerby Bridge Fire and Water is refurbishing a complex of former public buildings; the fire station, swimming pool and council offices. The provision of these items will help us to complete two areas that will be occupied by tenants which will therefore generate income for the not for profit organisation.

Especial thanks go to Gemma Leeming for her tenacity in chasing two of the items as only one was held in stock in Halifax.

January 20, 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Clare Nestor, We're happy to hear that the fire door closers are helpful for your project. We appreciate your acknowledgement of the Community Programme and are especially grateful for your kind words regarding Gemma Leeming's efforts to support you. Thank you for your positive feedback.

Rated 5 out of 5 stars

Made to feel very comfortable and dealt…

Made to feel very comfortable and dealt with by Harry very professionally. We had been to a few places before attending and our visit with Harry was by far the best. Explained everything well and went through all the different options for us

Thank you

January 17, 2026
Unprompted review
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Reply from Wickes - Halifax

HI Kevin, Thanks for taking the time leaving your review. We are happy to hear that Harry was able to help you through everything and explained your different option you could get for your project. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Wickes Halifax

Wickes Halifax, West yorkshire.
I got my kitchen designed by a lad named Harry. Lovely lad. Keen eye for detail. Very professional. Got the Ohio kitchen in Blue, it hasn't come yet so can't comment on that, but as a kitchen designer I would give top marks. I went in store to design and he came out to my house to measure everything just to make sure it would all fit. Shout out to Harry. Thanks again

January 7, 2026
Unprompted review
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Reply from Wickes - Halifax

Hi Kodaza, Thanks for taking the time leaving your review. We are happy to hear that Harry was able to help design a kitchen that you are happy with and coming out to your home and measuring the space making sure the design would fit. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Very impressed

I attended for a kitchen design appointment at Wickes with Harry Fletcher. I had an idea of what I wanted but Harry was knowledgeable about Wickes products and was able to guide me in understanding the design. He was friendly and made sure I understood how each item would look and fit. He showed me the designs in store and could not have been more helpful. He explained the pricing and charges for installation etc. Before leaving he arranged an appointment to phone me a few days later to ensure I was happy and to see if I had any further questions. Very impressed from start to finish

December 21, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi Ann, Thank you for taking the time to share your feedback. It is great to hear that you had a great deign appointment with Harry and that he was able to guide you in the design and answer any question. -SM

Rated 5 out of 5 stars

Great experience

I made a special trip to this store this weekend as I needed a bathroom vanity top, this store was the nearest store with availability (just 1 in store) which we couldn’t locate so asked staff for help. They were extremely helpful, they needed to do some searching themselves and found it tucked away in the warehouse. They unpacked and fully checked the item to ensure it was good for us and what we wanted. Very helpful, kind and friendly. Obviously it isn’t our local store so won’t be revisiting but a great experience and well worth the trip 😃 Thank you to the staff at Wickes Halifax you were great 👍

December 20, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi Sandra, Thanks for taking the time to leave your review. We are happy to hear that the service you received at the store was very helpful and managed to locate the vanity unit that you needed and made sure that the item had everything in it and was in good condition. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

I ordered a kitchen on Saturday with…

I ordered a kitchen on Saturday with Harry Fletcher is was very friendly and knew everything about kitchens and helped me to decide what to go for. I changed my mind on worktops, he worked out pricing and wasn’t bothered that I changed my mind, very helpful young man

November 29, 2025
Unprompted review
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Reply from Wickes - Halifax

We appreciate you taking the time to share your experience. We're happy to hear that Harry was helpful when you were buying your new kitchen, and that he provided useful advice. -AK

Rated 1 out of 5 stars

⭐☆☆☆☆ Extremely Disappointed

⭐☆☆☆☆ Extremely Disappointed – No Show and Poor Communication
I had an appointment scheduled with the kitchen designer, and I even received both an email and a message confirming that someone would attend. I drove over an hour to make sure I was there on time, only to find that no one showed up. There was no phone call, no update, and no explanation until after the fact.
This is absolutely disgraceful service — a complete waste of my time and effort. If this is how appointments are handled, I dread to think what the rest of the process would be like. Very unprofessional and disappointing experience.

November 8, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi, Iqra. Thank you for taking the time to share your review with us. We are sincerely sorry to see that your design consultant didn't show up for your planned design appointment. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 1 out of 5 stars

Home design appointment

I had booked a home visit for a designer to design my bathroom for me and I had all confirmation emails and text messages and I had made sure I was at home all morning which then nobody showed up and I had no contact from the store to advise if it had been cancelled or any delays so very disappointed in this instance and I am more likely to have another company to carry this out - not reliable from Wickes in this situation

November 8, 2025
Unprompted review
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Reply from Wickes - Halifax

Hey Kyle, thank you for your valuable feedback and I'm sincerely sorry to hear about your bathroom situation. If you can please reply back to the private message I've sent to you on trustpilot we can then investigate this further for you. - Dylan

Rated 5 out of 5 stars

Tahir the kitchen planner was great

Tahir the kitchen planner was great. He took great care to listen to us and adding ideas that would make the most of the kitchen. We highly recommend a meeting with him, thank you tahir.

October 28, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi Keith, we appreciate you sharing your experience. We're so glad to hear that our kitchen planner was attentive and helpful in optimising your kitchen design. Thank you! -LG

Rated 5 out of 5 stars

I was new to the store in Halifax

I was new to the store in Halifax, but the staff helped me find what I needed - even hunted in different places. Well done Vicki

October 25, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi S Yorks customer, We're happy to hear that Vicki provided such helpful assistance during your first visit to our Halifax store. Thank you for your positive feedback! -LC

Rated 5 out of 5 stars

Jasim is great in customer service

Jasim is great in customer service, he is always helpful and polite.

October 27, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi Rafal, we appreciate you sharing your experience with us. We're happy to hear that you found our customer service helpful and polite. -LG

Rated 5 out of 5 stars

Helpful staff

Successful store visit for a few items just before store closing time. Jasim was readily very helpful directing me to where I needed to be ..took the stress out of the visit and much appreciated

October 8, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi Cleo, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jason in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Jasim was great

Jasim was great, helped us pick the right floor for what we wanted, great service.

October 26, 2025
Unprompted review
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Reply from Wickes - Halifax

Hey Rawson, thanks for your five-star review and I'm glad you enjoyed the service from Jasim in our Halifax store! - Dylan

Rated 5 out of 5 stars

Jasim Halifax branch

Jasim Halifax branch, brilliant service as always and always goes the extra mile to help you out.

October 26, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Helped me out

Helped me out, brilliant work Jasim Halifax.

October 26, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service best experience ever…

Excellent service best experience ever I have had in my life with a colleague Jasim at Halifax Wickes. Very happy I'm always going to come here now.

October 26, 2025
Unprompted review
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Reply from Wickes - Halifax

Hey Imran, thank you for your wonderful feedback and I'm glad that Jasim in our Halifax store was really helpful! - Dylan

Rated 5 out of 5 stars

Excellent Customer service by Jasim

Excellent Customer service by Jasim, very talented and helped me find the right product . 1st time I visited the Halifax branch and was very happy with all the staff their . I went very late few mins before closing time but wasn't rushed but helped .. great job guys

October 19, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi, Shaf. Thank you for taking the time to share your experience with us. We are really pleased to see that, Jasim, provided brilliant customer service during your trip to our store in Halifax. Thank you again for your kind words. - Scott H

Rated 5 out of 5 stars

Great customer serviceWent in and couldn’t find all of what I…

Went in and couldn’t find all of what I wanted a staff member called Jasim helped and went and found more stock for me

October 21, 2025
Unprompted review
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Reply from Wickes - Halifax

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Good experience at wickes

Good experience at wickes, Got what i needed thanks to one of workers, Jasim, great help from him. would recommend to others, this place provides amazing customer support who are there when you need them like Jasim who supported me.

October 21, 2025
Unprompted review
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Reply from Wickes - Halifax

We appreciate you sharing your feedback. We're happy to hear that you found what you needed with the support of Jasim. We're glad you enjoyed the amazing customer support. -AK

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