I came into store to buy some tiles. I was greeted by Isabel. She saw me struggling carrying the tiles into the trolley and came to offer sone help. She then offered to have them delivered to my home... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a number of items to order and wasn’t really sure which were the right products but the member of staff Jasim helped me a great deal and went through my list explaining each item and ordering it f... See more
Company replied
Absolutely shocking A 8 unit kitchen was told don’t bother coming to an appointment if not willing to spend £9,000 upwards I was like that’s crazy I thought you were affordable - no we have hug... See more
Company replied
We had a Wickes kitchen a few years ago but decided to shop around to see if we could get what we wanted for a good price We went to two other kitchen suppliers but Wickes quality and price c... See more
Company replied
Company details
About Wickes - Halifax
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Wade Street, Halifax, West Yorkshire, HX1 1SN, United Kingdom
- +441422330170
4.5
Excellent
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jasim has been super helpful when…
Jasim has been super helpful when something I needed wasn't on the shelf.
October 14, 2025
Unprompted review
Reply from Wickes - Halifax
Hi There,
We're happy to hear that you found Jasim to be helpful. We appreciate you taking the time to leave us this positive feedback.
-Ellysse
Very helpful staff
Very helpful staff. Jasmin helped me find my goods , took them to my car and loaded up the heavy cement bag.
October 13, 2025
Unprompted review
Reply from Wickes - Halifax
Hey, thanks for sharing your amazing review, and I'm glad that Jasmin was able to help you out in our Halifax store! - Dylan
Excellent customer service on the shop…
Excellent customer service by jasim on the shop floor would recommend coming back to wickes
October 8, 2025
Unprompted review
Reply from Wickes - Halifax
We're happy to hear that you received excellent service! Thank you for your recommendation; we appreciate your feedback and look forward to your next visit. -AK
Amazing customer support - Jasim
Jasim provided amazing customer support and was very friendly and polite. This was my first time in Wickes, and so he was good help and located what I wanted very quickly. I struggle with walking and Jasim was kind enough to hold the box for me to the counter. I would happily recommend this place to friends and family.
October 7, 2025
Unprompted review
Reply from Wickes - Halifax
Hi, Sidra. Thank you for taking the time to share your review with us. We're happy to see that, Jasim, was friendly and polite, providing amazing customer service during your visit. Thank you again for your valuable feedback. - Scott H
Good service
Jack was very helpful, he arranged a delivery for us made the process very easy. Thanks very much
October 4, 2025
Unprompted review
Reply from Wickes - Halifax
Hi, Joy. Thank you for taking the time to share your review with us, We are happy to see that, Jack, was able to help arrange your delivery for you. Thank you again for your kind words. - Scott H
Great staff
Great staff, incredibly helpful and everything i needed under one roof. Would definetly recommend
October 5, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Joe, thank you for your five-star review, and I'm delighted that you had a good time in our Halifax store! - Dylan
Super helpful and fast service
Super helpful with a community request. Great communication, helpful staff and fist class service. Recommended for any jobs you have going on.
October 4, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Andy, thanks for your positive feedback, and I'm glad you enjoyed the service in our Halifax store1 - Dylan
Worker - STAN at Halifax store
Visited looking for a door of an unusual width. STAN at the Halifax store could not have been more helpful. Helped me locate the correct door online, along with accessories I needed like hinges and handles and popped an online order through for me for next day delivery.
October 1, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Sarah, thanks for your five-star review, and I'm delighted that Stan was super helpful throughout your visit to our Halifax store! - Dylan
Lifestyle kitchen
I recently bought a lifestyle kitchen from Wickes, from the start of the journey to delivery and replacement of one part Tahir the designer was so helpful and made sure everything went smoothly. We are extremely happy with our finished product. Thank you Tahir and the rest of the team
August 19, 2025
Unprompted review
Reply from Wickes - Halifax
Hi, Mr Empson. Thank you for taking the time to share your review with us. We are really happy to see that your design consultant, Tahir, provided great customer service and made sure everything went smoothly. Thank you again for your valuable feedback. - Scott H
Very attentive customer service
We were the first customers to need the store's new custom paint colour mixer. Vicky and the rest of the team were great, very patient with us, and made us the exact thing we were after
September 26, 2025
Unprompted review
Reply from Wickes - Halifax
We appreciate you taking the time to leave us this review. We're happy to hear that the team were patient and helpful while using the new custom paint mixer.
- PP
Trademan using this store...always…
Trademan using this store...always helpful if can't find item especially Yasim who goes above and beyond to help..
September 25, 2025
Unprompted review
Reply from Wickes - Halifax
We're happy to hear that you find our team helpful, especially when you can't find an item. We appreciate your positive feedback and are glad you enjoyed your experience.
- PP
The last time visited the Wickes store…
The last time visited the Wickes store in Halifax I was served by a gentleman by the name of jasim the young man was very helpful with my inquiry. Nothing was too much trouble for him a big thanks to jasim.
September 4, 2025
Unprompted review
Reply from Wickes - Halifax
Hi, Bilal. Thank you for taking the time to share your review with us. I'm really pleased to see that, Jasim, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
Great Customer Service From Vicki
Great Customer Service From Vicki! A Credit To The Company! Helped Amazingly With A Interior Door Purchase When It Was 10 Minutes Before Closing.
September 13, 2025
Unprompted review
Reply from Wickes - Halifax
Hi, Hafeez. Thank you for taking the time to share your review with us. I'm glad Vicki was able to help you with your purchase. Thanks again for your kind feedback. - Scott H
Halifax - Great staff
Halifax
Nice friendly store - staff always helpful
September 13, 2025
Unprompted review
Reply from Wickes - Halifax
We appreciate you taking the time to share your positive experience. We're so glad our staff are helpful and friendly! -AK
Very helpful staff and the store…
Very helpful staff and the store always has everything I need.
Wickes is better than its well known competiter..
September 11, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Scott,
We appreciate your feedback! We're happy to hear that our staff are helpful and that our store has everything you need.
-Ellysse
Reply from Wickes - Halifax
Thanks for taking the time to leave your review. Great to hear that you were pleased with jack's customer service.
- PP
Friendly Customer Service from Jasim
September 4, 2025
Unprompted review
Reply from Wickes - Halifax
We're glad you found Jasmin in our customer service to be friendly. We appreciate your positive feedback very much. -AK
I’ve been a Wickes customer for 30…
I’ve been a Wickes customer for 30 years and Halifax is the best store for customer service and friendliness . Jasim was very helpful today. Michael , the manager is a gentleman , Sarah is a great help and very knowledgeable and Wasim always goes out of his way to be helpful .
August 26, 2025
Unprompted review
Reply from Wickes - Halifax
Hi John, thank you for taking the time to leave a review. I'm really pleased to hear that we have had you as a loyal customer for 30 years. We appreciate your comments regarding the staff members in store and are happy to hear that they provide great customer service and are friendly. -LG
Rude , uncooperative , unprofessional assistant . Bought a trolly load of things for a…
Bought a trolly load of things for a job used my trade card - no prob .
Needed to order some timber to be delivered, another female staff member had to deal with the order .
Could not get the timber code up on line said it did not exist , walked her down to the display stand where she acknowledged I was correct .
Back at the till she asked for my email address , showed her my account on my phone with full details including email .
Not good enough , I had to read it out to her she said .
Did not have my reading glasses with me so was struggling to read it .
She told me to come back with my glasses ?
Left the store and went to Naylor Myers’s where I have an account - no problems there.
You lost over a £ 150 worth of my trade today and any further orders in future thanks to your uncooperative , unprofessional rude assistant . Halifax branch .
August 26, 2025
Unprompted review
Reply from Wickes - Halifax
Hi, thank you for taking the time to leave a review. I'm really sorry to hear that you had a negative experience in our Halifax store. This is not the level of service that we expect our customers to receive. I've sent you a request for more information. If you could reply I'd be happy to look into this for you. -LG
Jasim at Halifax was great
Jasim at Halifax was great. Really helpful. Thanks :)
August 25, 2025
Unprompted review
Reply from Wickes - Halifax
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jasim in our store and that they provided you with useful advice. -AH
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.