I applied for some funding through the Wickes community programme and Vicki was really helpful getting all this sorted, this really helped our local scout group - supplying all the materials for some... See more
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I had the opportunity to be served by the lovely Sam today. She was so helpful and patient as buying tiles is not something I regularly do. She made me feel comfortable and answered all my question... See more
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Made an appointment at the Halifax Wickes at 4 pm . My husband and I organised our day around this appointment. We arrived to discover that the bathroom planner was not available. Really disappointed... See more
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We made an appointment to discuss kitchens with Harry. We was immediately impressed with his customer service skills and none pushy approach. Easy to talk to, friendly and knowledgeable in his... See more
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Company details
About Wickes - Halifax
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
- Promise 1
Contact info
Wade Street, Halifax, West Yorkshire, HX1 1SN, United Kingdom
- +441422330170
4.5
Excellent
112 reviews
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SUBSTANDARD SERVICE
SUBSTANDARD SERVICE
Wickes took £12k from my mother and step father who are both elderly and have ill health, for a new kitchen and for it to be fitted. Wickes got a contractor to fit the kitchen and he bodged it. Wickes haven't been out to look at it and have ignored all correspondence. This has left my parents living in a half done kitchen and in limbo about getting it finished. Looks like they will have to take them to court to get it put right, which is the most shocking customer service I've ever heard of. Totally unacceptable. They were happy to take their money and up until that point the customer service was outstanding. But afterwards absolutely dire . Wickes you should be ashamed of yourselves!!!!!
December 17, 2024
Unprompted review
Reply from Wickes - Halifax
Hi Deborah, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH
Grateful for Wickes' Incredible Community Support
A huge thank you to our local Wickes store for supporting Greetland cricket club through their community fund. Their generosity has made a real difference, and we truly appreciate their commitment to helping local communities. Their support has been invaluable, and we’re grateful for their contribution to our club’s success
April 4, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Jawwad, thanks for your five-star review, and I'm glad that our Halifax store was able to help with donations! - Dylan
Great service
Great service from start to finish. Harry managed to balance the wishes of my tenants and my budget as a landlord without compromising on the design. The kitchen represents very good value for money.
March 3, 2025
Unprompted review
Reply from Wickes - Halifax
Hey Janet, thank you for your wonderful review, and I'm delighted that Harry was super helpful throughout the design process, we hope your tenant enjoyed their new kitchen! - Dylan
Wickes Halifax has been amazing at…
Wickes Halifax has been amazing at supporting our School and providing much-needed resources to help the children have a wonderful Play and Learning environment.
Thank you
February 14, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Alison, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with our Community programme. -AH
Helpful and attentive staff
Sam helped me with an order I needed to get delivered. She was very patient and attentive. Thanks Sam.
I went to Wickes to get material to board out me loft. They had everything I needed.
January 25, 2025
Unprompted review
Reply from Wickes - Halifax
Hi Terry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Sam was a great help, she went the xtra mile
There was not enough packs of tiles on the display shelf. I asked Sam if she could help. She found the remainder Nd brought them to me. Brilliant service.
September 20, 2024
Unprompted review
Reply from Wickes - Halifax
Hello Mark, thanks for your five-star review, and I'm delighted that you enjoyed the service from Sam in our Halifax store! - Dylan
Excellence service from knowledgeable staff member
Tahir at the Halifax Branch know everything there is to know about the kitchens he sells, is very helpful and goes the extra mile for the customer.
Excellent, friendly service and I have no hesitation in recommending him.
His colleagues on reception also helpful.
September 12, 2024
Unprompted review
Reply from Wickes - Halifax
Hey Sarah, thanks for your wonderful review, and I'm glad that you enjoyed the service from Tahir in our Halifax branch. - Dylan
Bought a kitchen at Halifax branch…
Bought a kitchen at Halifax branch ,having it delivered to branch as my house is only accessible by small car to collect my self ,with a plan to choose worktop when units was fitted and could see the whole picture. This all went to plan without any issues.
We then tried to get the worktop in the same way a few weeks later .only to be told NO we cannot do that. Even after explaining the situation, was told we only deliver to your home, seems they was happy to take £1500 for kitchen but a few hundred for work tops wasn't worth it. We got worktop elsewhere so they lost £300worth of business and any future business too
August 22, 2024
Unprompted review
Reply from Wickes - Halifax
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
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