I have been a Wickes customer for over 40 years. I have been pleased most of the times at Handsworth branch. The staff are helpful and knowledgeable. I was served by Kim, Tracey and Bal, a... See more
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See what reviewers are saying
The stock level is ok but there needs to be more replenishment more often. Staff could be a little bit more helpful.
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I have been a loyal Wickes customer for the last 20 years and have visited many of their stores across London. However, the Handsworth West branch stands out as the absolute best for customer service.... See more
Company replied
Got all items I wanted. Staff were very helpful. Tracey was wonderful. She guided me through all the steps of downloading Wickes app and setting up my account. She also guided me where the specific pr... See more
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Company details
About Wickes - Handsworth
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom
- +441215154252
4.9
Excellent
301 reviews
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Great service and care
I went to Wickes Handsworth and was attended by a lovely colleague Bal who helped me pick out matching tiles and all supplies that were needed and treated me with such lovely care and great service I would highly recommend would go again
August 28, 2026
Unprompted review
Reply from Wickes - Handsworth
We're so pleased to hear about your fantastic experience! It's wonderful that Bal provided such excellent care and service, helping you pick out matching tiles and all the supplies you needed. We appreciate your kind feedback and look forward to welcoming you back. -AK
Nice service at checout always polite…
Nice service at checout always polite nad helpful staff
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Rakesh. Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff to be polite and helpful. Thank you again for your kind feedback. - Scott H
Visit to Handsworth store today to buy…
Visit to Handsworth store today to buy some paint it’s my closer store. Very friendly staff and always helpful.definitely visit again.sal help me find the right paint.
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
We are so pleased to hear about your positive experience and that Sal provided such helpful assistance with your paint, Chanan. It's wonderful that they could assist you! - Andrew
The best one at handworth always…
The best one at handworth always helpful
Anglika help me find what i need
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Hello, Thank you for your fantastic review! We're so pleased to hear that Anglika was helpful and assisted you in finding what you needed. We appreciate your kind feedback. -JG
Brilliant staff & the layout..
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Rajdeep, Thank you for your wonderful 5-star review! We are so pleased to hear that you appreciate our staff and the layout of our store. - FC
The staff of this branch is very nice
The staff of this branch is very friendly and also nice behaviour.
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Thank you for your wonderful review! We are so pleased to hear that our team members are friendly and displayed such nice behaviour. -AK
Bal was very helpful and approachable…
Bal was very helpful and approachable and helped us today with our purchase.
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Hello Farhana, We're so pleased to hear that Bal was very helpful and approachable, assisting you with your purchase. Thank you for your positive feedback! -JG
Great service
Great service, very friendly staff and helpful.bal help me sign up trade and solar leadhappy with Service
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Manjit,
Thank you for taking the time to share your review with us. We're really pleased to hear that you received great service and found our staff to be very friendly and helpful. We appreciate your kind feedback! -Ellysse
Amazing staff at Wickes Handsworth
Amazing staff at Wickes Handsworth. Always helpful. Service with a smile always.
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Thank you for your wonderful review! We are so pleased to hear that our team at Handsworth is always helpful and provides service with a smile. - Andrew
Excellent customer service and product…
Excellent customer service and product availability.bal help me workout the floor boards fir my house.very happy with service
September 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Hello Shafaqat, We're so pleased to hear that you received excellent customer service and found our product availability to be helpful. It's wonderful that Bal assisted you with your floorboards. - FC
The staff in this branch are…
The staff in this branch are consistently friendly, helpful and approachable, and they genuinely go out of their way to make sure I have everything I need. Nothing is ever too much trouble, and the customer service is always excellent. I really appreciate the effort they make and would happily recommend Wickes.
September 2, 2026
Unprompted review
Reply from Wickes - Handsworth
We are so pleased to hear about your fantastic experience! It's wonderful that our team consistently goes out of their way to ensure you have everything you need. We truly appreciate your kind feedback and recommendation. -AK
Reply from Wickes - Handsworth
Hi Marian,
We're so glad to hear you had a great experience with our service! Thank you for your wonderful feedback. -Ellysse
Reply from Wickes - Handsworth
Hi, Aziz. Thank you for taking the time to share your review with us. We're really pleased to see you're happy with the customer service provided. Thank you again for your kind feedback. - Scott H
Very good service at Handsworth.always…
Very good service at Handsworth.always get good advice and bal very helpful and service with smile
September 2, 2026
Unprompted review
Reply from Wickes - Handsworth
Thank you for taking the time to share your review with us. We're really pleased to hear that you always receive good advice and helpful service with a smile. We appreciate your kind feedback! -AK
Very good service and product…
Very good service and product availability good.excellent service by bal she’s always helpful.its my regular store.
September 2, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Omar, We're so pleased to hear that you consistently receive excellent service and find our product availability to be good. It's wonderful to know that one of our team members is always helpful, making our store your regular choice. -LG
Bal helped me with working out…
Bal helped me with working out corrugated sheets and extra stuff I needed.i ma very happy with service.
September 2, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Mr Clint Stanley, We're so pleased to hear that Bal provided such great assistance with your corrugated sheets and other items. Thank you for your kind words! - Sean
Handsworth store my local store i…
Handsworth store my local store i always go there get good service nad staff is always helpful and knowledgeable. Bal help me with my kitchen and i ma very happy with her service.
September 2, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Baljinder, we're so pleased to hear that you always receive good service at your local store and that the team is helpful and knowledgeable. It's wonderful to know you're happy with the assistance you received for your kitchen. -LG
Went to handswoth store needed some…
Went to handswoth store needed some paint. Bal helped me find the right paint, I am very happy with the service. Good product knowledge.
September 2, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Amrit, Thank you for your review about your visit to our Handsworth store and especially about the great customer service you had from our colleague Bal. We appreciate your review and your business.
Excellent customer service at…
Excellent customer service at Handsworth store, bal always help me if I need any help. Very happy with service
September 2, 2026
Unprompted review
Reply from Wickes - Handsworth
Thank you for taking the time to share your review with us, Bileant. We're really pleased to hear that Bal at the Handsworth store was helpful and that you are happy with the service. We appreciate your kind feedback! - Andrew
Bal and Nat both provided a great…
Bal and Nat both provided a great customer service and were both helpful today whilst at Handsworth store. They are both a great asset to the organisation.
September 1, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Janeid, Thank you for taking the time to share your review with us. We're really pleased to hear that Bal and Nat provided great customer service and were helpful during your visit. We appreciate your kind feedback. - Sean
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