Wickes - Handsworth Reviews 77

TrustScore 5 out of 5

4.8

122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB


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Rated 5 out of 5 stars

Sal at Handsworth store was amazing. She was very kind and helped us place an online order, made sure that the delivery address was definitely correct and checked with the delivery section. She has go... See more

Company replied

Rated 5 out of 5 stars

This experience was even better than 5 stars due to a staff member called Vansh who went over and beyond in helping me. I had a list of items given by my builder to buy in short notice, Vansh came ove... See more

Company replied

Rated 5 out of 5 stars

On a beautiful Hot 🔥 day it was lovely to be looked after by all the staff in Wickes, the patience with helping me find the things I needed to go into the counter and being served by lovely young... See more

Company replied

Rated 1 out of 5 stars

What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Handsworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • 122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom

  • +441215154252

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Manny is best employee

Manny is best employee

June 6, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hey Jaskaran, thank you for your wonderful feedback, and I'm delighted that Manny is your best employee! - Dylan

Rated 5 out of 5 stars

Went on the store to get a specific…

Went on the store to get a specific paint but I couldn't find it. I was really sad, but then I asked Nina for help and she was more than happy to help. She found that paint for me! She was kind, polite and extra helpful ❤️❤️❤️. Thank you Nina for all your support! ❤️❤️❤️❤️ Really impressed by your kindness, patience, understanding and your positive energy!!❤️❤️❤️

May 30, 2026
Unprompted review
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Reply from Wickes - Handsworth

We're delighted to hear that Nina was able to assist you in finding the specific paint you were looking for. It's wonderful to know their kindness and helpfulness made such a positive impression. Thank you for sharing your experience. -AK

Rated 5 out of 5 stars

Sal at Handsworth store was amazing

Sal at Handsworth store was amazing. She was very kind and helped us place an online order, made sure that the delivery address was definitely correct and checked with the delivery section. She has gone out of her way to make sure that an excellent customer service was guaranteed. Her manager was very happy to hear our positive feedback an out Sal. If you are heading to the Handsworth store , please look out for Sal who has got a lovely smile. She’s definitely a great asset to your team . Thank you once again ❤️

May 31, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hey Balu, thank you for your five-star review, and I'm glad you enjoyed the service from Sal at our Handsworth store as she was able to help you place you your order! - Dylan

Rated 5 out of 5 stars

Went to Handsworth Wickes and vansh was…

Went to Handsworth Wickes and vansh was very helpful, he helped me with finding all the stuff I needed and was very patient with me thank you for all you support.

May 29, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi, Faz. Thank you for taking the time to share your review with us. We're really pleased to see that, Vansh, was able to help you find all the products you needed. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Even better than 5 stars!

This experience was even better than 5 stars due to a staff member called Vansh who went over and beyond in helping me. I had a list of items given by my builder to buy in short notice, Vansh came over immediately, took the list and collected all of the items for us whilst pushing the heavy trolley within the store. He picked several heavy items with ease to ensure our safety. Vansh also loaded our car with the goods bought. I can't thank him enough - the care, kindness, service, product knowledge/location was excellent by Vansh.

May 28, 2026
Unprompted review
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Reply from Wickes - Handsworth

We're delighted to hear about the exceptional service you received. It's wonderful that Vansh went above and beyond to assist you with your purchases. We appreciate you sharing your positive experience with us. -AK

Rated 5 out of 5 stars

Yes,I went to this store a colleague…

Yes,I went to this store a colleague name vansh help me to write door handle for my kitchen door. He is really helpfull and happy man .

May 26, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi, Varinder. Thank you for taking the time to share your review with us. We are really happy to see that, Vansh, was really helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

On a beautiful Hot 🔥 day it was lovely…

On a beautiful Hot 🔥 day it was lovely to be looked after by all the staff in Wickes,
the patience with helping me find the things I needed to go into the counter and being served by lovely young lady with an amazing smile called Nat! who then help me by asking Vansh to help me load my car up with all the heavy stuff I’ve had.
That was a lovely experience for me because I couldn’t have managed to put the stuff I purchased into the car by myself.

May 26, 2026
Unprompted review
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Reply from Wickes - Handsworth

We're so happy to hear that our team provided such wonderful assistance on a hot day. It's great to know they were patient in helping you find the items and loading your car. Thank you for sharing your positive experience. -AK

Rated 5 out of 5 stars

Great customer service

Manny was very helpful in finding the right materials for what I needed. Great customer service.

May 23, 2026
Unprompted review
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Reply from Wickes - Handsworth

We're glad Manny could help you find the right materials. Thank you for your kind words!- AB

Rated 5 out of 5 stars

He deals very well

He deals very well. Whenever we need help, he always helps us. Yeah, he's a very good person.god bless you Manny mate

May 12, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi Sanjeev, Thanks again for leaving your review. We're happy to hear that Manny was able to help you and provide the service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Manny was a very helpful man and he…

Manny was a very helpful man and he helped me out and lifting heavy stuff and I am very delighted many was with me and thank you Vicks

May 18, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi Property Graph Ltd, We're so glad to hear Manny provided such helpful assistance with your heavy items. We appreciate your kind words! - Sean

Rated 5 out of 5 stars

Excellent service from Neena!

Excellent customer service! A huge thank you to Neena at the Handsworth store for going above and beyond to help me today. It’s rare to find such dedicated staff.

May 18, 2026
Unprompted review
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Reply from Wickes - Handsworth

We're so glad to hear about your excellent experience and that Neena went above and beyond. Thank you for your kind words, Ehsan. - Andrew

Rated 5 out of 5 stars

Supporting team Mr Maninder

Supporting team Mr. Manny helped me very well

May 9, 2026
Unprompted review
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Reply from Wickes - Handsworth

We are so glad our team provided excellent support. Thank you for sharing your positive experience with us. -AK

Rated 5 out of 5 stars

Natalie Handsworth Branch

I want to say a big thank you to Natalie at the Handsworth branch Unbelievable such a pleasure to recieve beautiful customer service amazing and warm hearted person!

May 12, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi Z Mahmood, we appreciate you taking the time to share your experience. We're so glad to hear that you were pleased with the wonderful customer service you received. -LG

Rated 5 out of 5 stars

Products availability are very good and…

Products availability are very good and staffs are very supportive. Staff named Manny is very helpful.

May 9, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi Dev, we appreciate you taking the time to leave us this feedback. We're happy to hear that you found our product availability and staff supportive. -LG

Rated 5 out of 5 stars

In wickes we trust

Went in to get a few bits for a renovation project. A lovely girl called Natalie was so helpful and understanding. She pointed me in the right direction but unfortunately they didnt have a pink hammer. Excellent service will defo come back again.

May 3, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi, James. Thank you for taking the time to share your review with us. We're really pleased to see that, Natalie, was very helpful and understanding during your visit, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

wickes Handsworth staff is helping…

wickes Handsworth staff is helping everyone but i can see one staff member his name vansh is very helpful and he help me which product is good for floor.

May 4, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Thanks for taking the time leaving your review. We're happy to hear that a staff member was very helpful in guiding you to the right flooring product for your needs. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Good customer service from Manny on…

Good customer service from Manny on Handsworth in Birmingham
Very helpfull man. Recomended this store

May 9, 2026
Unprompted review
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Reply from Wickes - Handsworth

Hi Aleksandra, Thanks for taking the time leaving your review. We're happy to hear that Manny was able to help you on your visit to your local Wickes store. -JL

Rated 5 out of 5 stars

Amazing kind staff

My experience was fantastic the staff members Sal & bal helped a lot by redirecting me to the places that I needed my supplies from and they were also very kind in general the store has an amazing layout and it easy to find most things.

May 8, 2026
Unprompted review
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Reply from Wickes - Handsworth

We appreciate you taking the time to leave your review. We're happy to hear that Sal and Bal were very helpful in assisting you with your purchase and that you found what you needed. -AK

Rated 5 out of 5 stars

My experience was amazing

My experience was great, sal & bal helped a lot and knew exactly where to direct us when we were for looking for supplies the store itself has everything well organised.

May 8, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

We appreciate you taking the time to leave us this review. We're happy to hear that you found the store well-organised and that you received helpful directions from Sal and Bal. -AK

Rated 5 out of 5 stars

Went to collect an order of 6 bags of…

Went to collect an order of 6 bags of compost. The member of staff Manny helped to load the bags onto a trolley and helped load the bags into the car for us. Very helpful and great service.

May 6, 2026
Unprompted review
Wickes - Handsworth logo

Reply from Wickes - Handsworth

Hi, Thanks for taking the time leaving your review. We're happy to hear that Manny was able to help you with the bags of compost that you had purchased. Thanks again for the kind feedback. -JL

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