Went into Wickes to pick up a large quantity of floorboards and one of the team members Amrit very kindly helped me carry and load them into the van and answered all my questions. He was very helpful... See more
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Popped into Wickes needing some help and ended up getting top-tier customer service thanks to Natalie and Bal. They were bright, super approachable, and completely sorted me out with what I needed wi... See more
Company replied
What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... See more
Company replied
The staff is really helpful. I went in there today, needed some help with selecting some stuff for my garden. Amrit told me which options where available and what was the best choice accordingl... See more
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Company details
About Wickes - Handsworth
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom
- +441215154252
4.8
Excellent
104 reviews
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In wickes we trust
Went in to get a few bits for a renovation project. A lovely girl called Natalie was so helpful and understanding. She pointed me in the right direction but unfortunately they didnt have a pink hammer. Excellent service will defo come back again.
May 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, James. Thank you for taking the time to share your review with us. We're really pleased to see that, Natalie, was very helpful and understanding during your visit, providing excellent customer service. Thank you again for your kind feedback. - Scott H
wickes Handsworth staff is helping…
wickes Handsworth staff is helping everyone but i can see one staff member his name vansh is very helpful and he help me which product is good for floor.
May 4, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Thanks for taking the time leaving your review. We're happy to hear that a staff member was very helpful in guiding you to the right flooring product for your needs. Thanks again for the kind feedback. -JL
Good customer service from Manny on…
Good customer service from Manny on Handsworth in Birmingham
Very helpfull man. Recomended this store
May 9, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Aleksandra, Thanks for taking the time leaving your review. We're happy to hear that Manny was able to help you on your visit to your local Wickes store. -JL
Amazing kind staff
My experience was fantastic the staff members Sal & bal helped a lot by redirecting me to the places that I needed my supplies from and they were also very kind in general the store has an amazing layout and it easy to find most things.
May 8, 2026
Unprompted review
Reply from Wickes - Handsworth
We appreciate you taking the time to leave your review. We're happy to hear that Sal and Bal were very helpful in assisting you with your purchase and that you found what you needed. -AK
My experience was amazing
My experience was great, sal & bal helped a lot and knew exactly where to direct us when we were for looking for supplies the store itself has everything well organised.
May 8, 2026
Unprompted review
Reply from Wickes - Handsworth
We appreciate you taking the time to leave us this review. We're happy to hear that you found the store well-organised and that you received helpful directions from Sal and Bal. -AK
Went to collect an order of 6 bags of…
Went to collect an order of 6 bags of compost. The member of staff Manny helped to load the bags onto a trolley and helped load the bags into the car for us. Very helpful and great service.
May 6, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Thanks for taking the time leaving your review. We're happy to hear that Manny was able to help you with the bags of compost that you had purchased. Thanks again for the kind feedback. -JL
I write this review for VANSH .he help…
I write this review for VANSH .he help me to pick up the flooring from shelf and he also help me to assemble in car .he is really nice and helpful guy
Thanks
May 4, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Raghbir. Thank you for taking the time to share your review with us. We're happy to see that, Vansh, was really helpful during your visit. Thank you again for your valuable feedback. - Scott H
Great experienced staff
I found the staff very professional, very helpful and very supportive during my time in the store today. Kiran was especially helpful making sure I brought the correct items formy project.
May 5, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Lynn,
We appreciate you taking the time to leave us this fantastic review! We're happy to hear that our staff were professional, helpful and supportive, and that you got the correct items for your project. -Ellysse
Kiran helped us very well and helped us…
Kiran helped us very well and helped us throughout the time we were at the shop.he is very kind and helpful definitely recommend.
May 4, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Ekamjeet, Thanks for taking the time leaving your review. We are happy to hear that Kiran was able to help you on your visit to your local Wickes store. Thanks again for the kind feedback. -JL
Another friendly reception from wickes…
Another friendly reception from wickes Handsworth. Today Bal and Tracey were on shift and considering it’s a bank holiday and most people have rest these guys are at work at 7am ready for us diy enthusiast. Great customer service.
May 4, 2026
Unprompted review
Reply from Wickes - Handsworth
Hello, thanks for sharing your five-star feedback relating to your experience in our Handsworth store from Bal and Tracey! - Dylan
I wanted to buy a work light and Kiran…
I wanted to buy a work light and Kiran helped me without any hesitation. He always smile and help. I come to store more often because of him. Thank you Kiran
March 10, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Happy Thind, Thank you for telling us about your visit to our Handsworth store and in particular how helpful you found our colleague Kiran. We look forward to welcoming you back in the store on your next visit.
Kim she helped me so much confident in…
Kim she helped me so much confident in what's she is doing . Very friendly
February 25, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Hayley, Thanks for taking the time leaving your review. We are happy to hear that Kim was able to help you and was very friendly and was very confident in what she does. Thanks again for taking the kind feedback. -JL
I was really happy with the help of a…
I was really happy with the help of a particular member of your staff (Vansh). He spent time helping me to locate several items and was really knowledgeable about the products i needed. I would definitely recommend others to purchase from your store with the help of Vansh.
February 16, 2026
Unprompted review
Reply from Wickes - Handsworth
Hey Dal, thank you for your wonderful feedback and I'm delighted that Vansh in our Handsworth store was first class throughout your visit, and it makes us proud you would recommend us! - Dylan
One of the best customer service…
One of the best customer service experience I’ve had in a long time from staff members Nat and Tom. Went above and beyond to help me.
February 3, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Abdihakim, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Nat and Tom went above and beyond to delivery excellent customer service! -SM
Great Staff
Great choice of products and, most importantly, very helpful staff. I met Tracy who works at your store in Handsworth, she helped me to set up a trading account and explained how this will work in the future when I come again to buy for products from you. Very kind and polite.
January 30, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Pawel.
We appreciate you taking the time to leave us your kind feedback. We're happy to hear that our Handsworth staff was very helpful in setting up your trading account and explaining how it works.
- PP
Tom was great
Tom was great, good customer service.Thank you
Store 8216
January 28, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Thank you for taking the time to share your review with us. We are really happy to see that Tom provided great customer service during your visit. Thank you again for your valuable feedback. - Scott H
Great staff
I had a complex order which required assistance. Your staff member called Manny was brilliant. He sorted everything out and helped me load the van. 10/10.
January 26, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Larry, Thanks for taking the time leaving your review. We are happy to hear that Manny was able to help you with your order and that he sorted everything out and helped load your van. Thanks again for the kind feedback. -JL
I got very good service from Mannf
I got very good service from Mannf, highly recommended.
January 15, 2026
Unprompted review
Reply from Wickes - Handsworth
We're happy to hear that you had a positive experience with Mannf. Thank you for your recommendation; we appreciate it! -AK
Tracey,is a experience staff
Tracey,is a experience staff, she is very respectful and friendly.
January 16, 2026
Unprompted review
Reply from Wickes - Handsworth
Hey Tijani, thank you for your five-star review, and I'm glad you enjoyed the service from Tracey in our Handsworth store! - Dylan
Returns issue Wickes Handsworth.
Having had an issue with a shower I had purchased from Wickes in Handsworth.
I was dealt with by Kiran. Politely, proficiently and without any qualms with my reason for returning it.
January 12, 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Trudy, Thanks for taking the time leaving your review. We are happy to hear that Kiran was able to help you return the shower you had purchased when you were having issues with your shower. Thanks again for the kind feedback. -JL
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