Wickes - Haverfordwest Reviews 

Needed some timber from Wickes Haverfordwest. Staff member Karen was really helpful in making sure I had what I needed. Great customer service - thanks Karen.

Extremely helpful staff, pleasant and friendly (Karen at Haverfordwest Store).

Had a problem with a hosepipe spoke to Terry he sorted the problem out.
Terry was totally professional and a credit to the haverfordwest store.

Excellent customer service this evening by Alex. We couldn't get a promotional code to work online so went into store. Alex was very helpful and ordered for us. Polite , friendly and efficient service. Thankyou.

We’d like to say a huge thank you to Wickes, especially Mark Davies and the team, for supporting our charity once again this year.

Thanks to their generous help with paint and taps, we have been able to renovate our ladies’ toilet facilities, which will be a great benefit to the whole community.

Your continued support and kindness are truly appreciated, and projects like this would not be possible without businesses and teams willing to help make a difference. Thank you again from everyone at the charity.

I would like to thank you for my recent purchase on my wood flooring. I would especially like to thank Huw he was so knowledgeable helpful and nothing was too much trouble for him
Thank you

Jess was a very very helpful. She mixed us a sample pot of paint as well as a big tin of paint we have purchased in the past. Super chatty and a lovely lady. Thank you once again 😁

Amazing help with product knowledge and support in getting things to my car. Thank you Robert 👌

Purchased a few DIY items from the Haverfordwest branch and staff member Millie was extremely helpful and kind. An absolute asset to Wicks.

Thank you

I am in the middle of renovations and needed help with some plasterboard holders. I visited Haverfordwest branch and Terry came to help and advised me what to use along with what screws and suitable brackets. It's not the first time I've visited and Terry has been very informative on the specific product for the job. The end result was a safe load bearing shelf.

Thanks for your help.

Thanks to Mark D this morning. He was courteous, efficient and very helpful, advising me that the product I wanted was on sale from today! Result! Thank you

I cannot express how Wickes kitchen and bathroom design advisor in Haverfordwest store has helped us (my brother and I) feel comfortable when entering a professional business-other well known businesses made us feel uncomfortable.
Gareth Davies is very relatable and supportive- He has lots of patience and we did not feel pressurised into buying your product at all -but have paid the deposit and fully understand the product I am getting ( rather excited as it looks like a good plan)-Gareth knew about what products worked within certain situations and advised if my ideas would not!-but not in a condescending way.
I look forward to having my new kitchen. Gareth is a true credit to your company.....

Very helpful and happy staff they will do anything to help you.

Absolutely disgusting service!
Paid just under £10k for a bathroom, which was meant to be fitted in November 2025, it is now March 25th 2026 and it still hasn’t been fitted, only then for them to tell us that the price didn’t include the flooring, the tiles or the radiator! We are now last minute having to pay extra money to buy half the bathroom, before they come to do it 5 months too late. We dealt with Gareth from Haverfordwest Wickes, he was all lovely and nicey nice to get the sale then the moment we rang back after realising that we have been completely scammed , he was rude and unhelpful over the phone and said tough, it is what it is and we should have read the small print.

So basically people, if your wanting a bathroom or kitchen fitted by Wickes, don’t bother, they scam you, and make you pay £10,000 for a toilet, mirror and sink, the rest is fitting. The staff are rude and just want their commission.

Disgusting behaviour, I WILL be taking it further. NEVER EVER WILL I PURCHASE ANYTHING FROM WICKES AGAIN.

Really helpful and friendly staff and store manager always has what I need and great quality products just what you expect from Wickes.

I have been buying from Wickes Haverfordwest for 5 years and in that time I have completed two house refurbishments. I can honestly say they have never let me down, the staff are always helpful and polite, the stock is very good and the prices are always reasonable.

St Francis school in Milford Haven recently applied for the Community fund, the staff in store were incredibly quick to respond to our request and donated the school £100 of top soil. The children have used the soil to fill large wooden flower beds in the schools outdoor area and they will now be growing their own produce. We are incredibly grateful to the store for supporting our school.

I recently applied for the Wickes community fund and the management and staff at the Haverfordwest branch were fantastic! The application was for any materials needed up to the value of £100 which for our little community allotment was amazing, I got some new spades and forks as well as some paint for the shed. It’s so nice to see that big companies like wickes support communities locally and I will continue to support them and shop there for that reason, thank you Mark & all the guys at Wickes Haverfordwest.

Wickes have been amazing in their quick responses for our request in material donations for our aquarium projects. They have been a great support for our maintenance team and were extremely generous and understanding. We received brilliant service for everyone.

John Aldrich from the Haverfordwest store is the exceptional design consultant . He was polite courteous and listened to our questions. A very friendly chap who really knew his stuff . He made me smile because he was very passionate about what he does . Very unusual these days . He will contact us in a few days to fully discuss our kitchen requirements. Very pleased with the service so far . Thank you very much.