After making a huge mess of an online order, I came in and Sam was incredibly helpful! Super patient despite it being a busy Saturday she completely fixed my mess, knew the system entirely and handed... See more
Company replied
Location
Switch locationManaton Way, Hedge End, Unit 1, Southampton Southampton, SO30 2XW, GB
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See what reviewers are saying
Joe was very helpful and professional. He responded to my ideas and suggested some new ones. I had quite a lot to fit into a limited space but he always found a solution, and finally designed a kitch... See more
Company replied
Excellent bathroom design service by Katie. She was flexible and patient whilst I considered options. Unfortunately, Wickes couldn't supply all of the products to fit with the brushed brass theme so I... See more
Company replied
Lee Miller came out, listened to our vision and offered advice and ideas to make our dream kitchen. The fitter, Curt is a master. His perfection and professionalism really is world class. Overall very... See more
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Company details
About Wickes - Hedge End
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Manaton Way, Hedge End, Unit 1, Southampton, Southampton, SO30 2XW, United Kingdom
- +441489789333
4.5
Excellent
140 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Need to do some kitchen upgrade
Need to do some kitchen upgrade, and oh wow, thankfully had great help from the manager Luis and team. They gave me great suggestions and advice. What an asset to the company!
September 3, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi George, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with the service provided by Luis and his team. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great experience
Being a single mum of two, I certainly put off the drips and the damp corners in the house etc. Given the kids are back at school soon, I’m ready to give the house a little belated TLC! I went into the shop to make sure I got the right items (knowing definitely needed a hand). I believe the gentleman who helped me was Luis C. (I was a little frazzled), he was very lovely and patient with all my questions and gave me some advice which were very helpful - I can’t thank him enough!
Shopping in this branch definitely was not as daunting as I imagined, shop floor was clean and everyone was friendly - highly recommended
September 2, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi Rachel, thanks for taking the time to share this feedback, we are pleased to hear that Luis made you feel at ease and talked you through everything, we appreciate you taking the time to let us know. RD
Really helpful Jude help me on several…
Really helpful Jude help me on several projects. and a friendly service
September 6, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi There, thanks for taking the time to share this feedback. RD
Luis is very friendly and professional
Luis is very friendly and professional, always there for you.
MTV plumbing and heating Ltd
September 6, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi There, thanks for taking the time to share this feedback. RD
Reply from Wickes - Hedge End
Hi There, thanks for taking the time to share this feedback. RD
Excellent help and attentive service by…
Excellent help and attentive service by Sam, she is a credit to the store!
September 4, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi There, thanks for taking the time to share this feedback. RD
I’m really happy to make shopping in…
I’m really happy to make shopping in this branch. Luis helped me with everything
September 4, 2024
Unprompted review
Reply from Wickes - Hedge End
Hello Cristian, thanks for your five-star review, and I'm glad to learn that Luis was able to you in our Hedge End store, it makes us proud you left the store happy! - Dylan
All great
All great, very helpful staff, I will definitely come back. Thank you!
August 31, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi, There. Thank you for taking the time to share your review with us. I'm glad to see that you found our staff to be helpful on your visit. Thank you again for your kind feedback. - Scott H
Really helpful and well informed staff
Visited the Hedge End last weekend and the staff were very helpful, knowledgeable about what I was after and the store had plenty of choice
August 31, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi Mrs S Towell, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Always easily accessible
Always easily accessible, always super helpful and have what I need
September 4, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Best shop about
Wickes - what a place. Can’t afford a 2 week holiday? Spend your day in wickes hedge end!
September 3, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi Sam, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Really helpful staff!
August 31, 2024
Unprompted review
Reply from Wickes - Hedge End
Hey Laura, thanks for your five-star review, and I'm glad you enjoyed our amazing helpful staff! - Dylan
Outstanding customer service
I must have looked a little confused in the store while shopping. It's not often that I go to the extent of writing reviews, but the support and advice we had from your employee, Luis Culcay, was outstanding. He made some great recommendations and took the time to listen and understand exactly what we needed. That probably saved us an hour of our time making decisions. Thank you, Luis—you are an amazing asset to the store.
September 2, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Luis provided you with outstanding customer service, we are pleased to hear that this also saved you some time, we appreciate you taking the time to let us know. RD
Fantastic store to shop in!
Fantastic store to shop in! The layout makes it easy to walk around and find exactly what you need. We were looking for a variety of items, and Luis C was by far the most helpful and kind person we could have asked for. He answered all our questions with patience and expertise, making our experience truly enjoyable.
The entire staff was friendly and attentive, which made our visit even better. Highly recommend this location for anyone in need of great service and a hassle-free shopping experience!
September 2, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi, Elizabeth. Thank you for taking the time to leave your review. I'm really pleased to see that you find our Wickes store to be fantastic to shop in and our staff to be friendly and attentive. Thank you again for your kind feedback. - Scott H
Very helpful staff
Very helpful staff, when I was looking for a paint for my bathroom. Thank you
September 1, 2024
Unprompted review
Reply from Wickes - Hedge End
Hello Emilia, thank you for your five-star feedback, and I'm delighted that our Hedge End store was very helpful throughout your bathroom paint purchase. - Dylan
What a team!!!
What a team!!!, they helped me with everything we needed for my new garden, thank you Luis and team for your advise and recommendations.
September 2, 2024
Unprompted review
Reply from Wickes - Hedge End
Hey George, thanks for your wonderful feedback, and I'm glad that Luis and the team were able to help you out with what you needed for your new garden! - Dylan
Outstanding service and quality product
From the moment we approached Nicky Gibbons we knew we were in safe hands. Completely professional, approachable and extremely knowledgable….. no matter how many questions we had, she was patient and gave thorough answers. The process was outstanding and we are delighted with our new Wickes kitchen. The fitters have done an amazing job and I would recommend without question.
July 23, 2024
Unprompted review
Reply from Wickes - Hedge End
Hi Jackie, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Nicky, was able to provide an excellent service and ensure you were delighted with the final results of your kitchen. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
First class from start to finish
Right from the start Leah was really helpful throughout the process from design, changes to ordering & installation. Her communications were excellent. The installer, Jacek, was a wizard, a perfectionist & very professional. First class all round.
July 26, 2024
Unprompted review
Reply from Wickes - Hedge End
Hey Steven, thanks for your amazing five-star feedback regarding the service from Leah and Jacek, I'm glad to learn that everything was first class from start to finish, enjoy your new space! - Dylan
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