Wickes - Hinckley Reviews 

107
TrustScore 4.5 out of 5

4.7

Sword Drive, Hinckley Leicestershire, LE10 0GL, GB


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Rated 5 out of 5 stars

The Hinckley store had all the fencing materials we needed with plenty of stock. The assistant, David, who served us at the checkout was so friendly and cheerful which made shopping for mundane stuff... See more

Company replied

Rated 5 out of 5 stars

From start to finish my kitchen experience has been stress free thanks to Karen from Wickes who has calmly and patiently helped me design and choose the right kitchen for my budget and needs. I am so... See more

Company replied

Rated 5 out of 5 stars

We had an awkward kitchen layout, but Sandhu designed it beaufifully. From start to finish he has been so friendly and helpful. With all the years of experience, he knows it all. As this was a DIY... See more

Company replied

Rated 5 out of 5 stars

The design consultant Sandhu was extremely helpful when he came to my home to discuss new kitchen cabinets. I didn’t feel pressured into buying something I couldn’t afford. When I went into the store... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Hinckley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Sword Drive, Hinckley, Leicestershire, LE10 0GL, United Kingdom

  • +441455613385

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.7

All reviews

(107)

14,550 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service from Sandhu and the Wickes team!

We had been looking to get a new kitchen and bathroom for a while and having looked at a few different places we spoke to Sandhu at Wickes. He was very accommodating, giving us a no obligation quote with a very competitive price. Once we accepted he worked with us, putting a lot of time and effort into designing our dream kitchen and bathroom. He gave us an idea on the overall cost with the tiling etc which worked out to be very accurate and gave us recommendations on tiles, fittings etc. He recommended a kitchen fitter - Baz and Bathroom fitter - Liam, who both did a fantastic job, arranging a fitting date that worked for all of us with excellent workmanship and we are very happy with the finished rooms. Sandhu has gone above and beyond throughout, rapidly resolving any issues answering any queries and arranging everything to run smoothly. We are very pleased with service we received and would highly recommend Sandhu and the Wickes team to anyone looking for a new bathroom or kitchen, or in our case, both!

July 11, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hi Susan, We're so pleased to hear about your positive experience with us. It's wonderful that our team member was so accommodating, providing a competitive quote and putting in significant effort to design your dream kitchen and bathroom. We're also glad that the recommended fitters did such a fantastic job, and that any issues were rapidly resolved. Enjoy your beautiful new rooms! - Sean

Rated 5 out of 5 stars

Just purchaeed a kitchen from Wickes…

Just purchaeed a kitchen from Wickes with the wonderful Karen .Came out and measured , offered suggestions , made changes and gave advice . Thank you highly recommended

July 28, 2026
Unprompted review
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Reply from Wickes - Hinckley

We're so pleased to hear about your positive experience and that Karen provided such helpful assistance with your kitchen purchase. It's wonderful that she could offer suggestions, make changes, and give advice! - AB

Rated 5 out of 5 stars

The cashier Katie was so helpful

The cashier Katie was so helpful, friendly and obviously happy in her job.she is an asset to the company

July 28, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hi Julie,

We're glad to hear that Katie was so helpful and friendly, and that you had such a positive experience. It's wonderful to know they are an asset! -Ellysse

Rated 1 out of 5 stars

Do not buy a kitchen from wickes.

Do not buy a kitchen from wickes.
Plinths have large gaps at the top.
The counter tops are so thick & the cooker is at the highest heigh.
We had to put wood pieces left overs for cooker at each side to have at the same level.
The door coating & shelves are peeling off.
Look elsewhere.

July 27, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hi Deborah, We are truly sorry to hear about the issues you've experienced with your kitchen, particularly with the plinths, countertops, and the peeling door coating and shelves. We appreciate you bringing these concerns to our attention. We are committed to improving our products and services and we have requested further information to have this looked into for you. - Sean

Rated 5 out of 5 stars

New Kitchen - Karen (Hinckley)

Karen went above and beyond to design our dream kitchen and had it ready for us in no time. We cannot thank her enough for the time and effort she put in to bring it together so quickly for us. I would highly recommend Karen and Wickes if you are looking for a new kitchen. We could not be happier with our experience. Thank you again Karen ☺️

July 4, 2026
Unprompted review
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Reply from Wickes - Hinckley

We are so pleased to hear how delighted you are with your new kitchen! It's wonderful that Karen went above and beyond to design your dream kitchen so quickly. We're glad you're happy with your experience. -AK

Rated 5 out of 5 stars

Excellent store experience

The Hinckley store had all the fencing materials we needed with plenty of stock. The assistant, David, who served us at the checkout was so friendly and cheerful which made shopping for mundane stuff so much more of an enjoyable experience.

July 25, 2026
Unprompted review
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Reply from Wickes - Hinckley

We're so pleased to hear you found all the materials you needed. It's wonderful that David was friendly and cheerful, making your shopping experience enjoyable. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

Our lovely new kitchen

We had an awkward kitchen layout, but Sandhu designed it beaufifully. From start to finish he has been so friendly and helpful. With all the years of experience, he knows it all. As this was a DIY project, we asked a lot of questions along the way, and Sandhu was always happy to help and advise. Its been an exciting experience and we are over the moon with our new kitchen and its so much better than the old layout. I would definately recommend Wickes and Sandhu. Thanks from the Coleys 😀

July 26, 2026
Unprompted review
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Reply from Wickes - Hinckley

Thank you for sharing your wonderful experience with us. We're so pleased to hear that Sandhu was able to transform your awkward kitchen layout into something beautiful. It's fantastic that their friendly and helpful advice made your DIY project an exciting experience, and that you're so happy with your new kitchen. -AK

Rated 5 out of 5 stars

Kitchen Upgrade

From start to finish my kitchen experience has been stress free thanks to Karen from Wickes who has calmly and patiently helped me design and choose the right kitchen for my budget and needs. I am so pleased with end result - thank you to Karen Waldron and Wickes

July 26, 2026
Unprompted review
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Reply from Wickes - Hinckley

We're so pleased to hear about your positive experience and the excellent service you received. It's wonderful that Karen calmly and patiently helped you create the right kitchen for your budget and needs. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

Great service

Sandhu was extremely helpful and guided us through multiple iterations of our kitchen design as our extension build progressed. Great overall service and a very reasonable price, would certainly recommend

July 24, 2026
Unprompted review
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Reply from Wickes - Hinckley

We're so pleased to hear that Sandhu was extremely helpful and guided you through your kitchen design. It's wonderful that you received great overall service and found the price reasonable. Thank you for your kind recommendation! - AB

Rated 5 out of 5 stars

The design consultant Sandhu was…

The design consultant Sandhu was extremely helpful when he came to my home to discuss new kitchen cabinets. I didn’t feel pressured into buying something I couldn’t afford. When I went into the store Sandhu had the plans ready for me to see.

July 17, 2026
Unprompted review
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Reply from Wickes - Hinckley

We're so pleased to hear you had such a great experience with us, Linda! It's wonderful that Sandhu was helpful and made you feel comfortable throughout the process. Thank you for your kind feedback. - AB

Rated 5 out of 5 stars

Friendly staff member David at Hinckley…

Friendly staff member David at Hinckley store.
Always a smile on his face and happy to help.
Advised on what paint to get as I was quite confused.

July 22, 2026
Unprompted review
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Reply from Wickes - Hinckley

Thanks for taking the time to leave your 5-star review, Lynsey. We're so glad David provided such friendly and helpful service. We appreciate your kind words about the assistance you received! - AB

Rated 4 out of 5 stars

Wickes are a great store but they need…

Wickes are a great store but they need to put proper seals on consumables as dirty thieves steal items then when people like us get home and open them thinking im buying 12 wago connectors and Im actually getting 6 isn't very good.

Its not on the store id say its more to the manufacturer not sealing the packaging properly and to the no good dirty thieves that think they are gods child and can get away with it not a good experience this time but like I said not on the store.

July 18, 2026
Unprompted review
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Reply from Wickes - Hinckley

We appreciate you taking the time to share your experience with us, Benedict. We understand your frustration regarding the packaging of the consumables and the missing items. We are always working to improve our product offerings and the security of our packaging. Your feedback is valuable as it helps us identify areas where we can enhance our processes and work with manufacturers to ensure product integrity. - AB

Rated 5 out of 5 stars

Both Katie and Avni were brilliant

Both Katie and Avni were brilliant at helping us with what we needed. They guided us through how to order too.

July 18, 2026
Unprompted review
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Reply from Wickes - Hinckley

We're so pleased to hear that Katie and Avni were brilliant at helping you with what you needed and guided you through the ordering process. We appreciate your kind words!, Steven - AB

Rated 5 out of 5 stars

Wickes Hinckley - always great customer service!

I was in Wickes , Hinckley on Saturday and Yussuf was extremely patient and helpful to me in finding the correct toilet seat! Who knew there are so many shapes and sizes!

July 11, 2026
Unprompted review
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Reply from Wickes - Hinckley

Thank you for taking the time to share your positive experience. We're delighted to hear that Yussuf was extremely patient and helpful in assisting you with finding the correct item, especially with all the different options available! -AK

Rated 5 out of 5 stars

I got the warmest welcome when I was…

I got the warmest welcome when I was shopping at Hinckley Branch recently. I hadn't seen Katie previously and I shop there at least once a week I guess. I was quite disarmed by the cheery smile and good morning greeting. Such a pleasant and friendly staff member and it made my day.

July 2, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hey Mike, thanks for your five-star review, and I'm delighted that you enjoyed your experience in our Hinckley store. It makes us proud that the staff were all super friendly and helpful! - Dylan

Rated 5 out of 5 stars

Excellent Service From Katie.

July 4, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hi, Nick. Thank you for taking the time to share your review with us. We're delighted to see that Katie provided excellent customer service. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Katie has been on cashier duty for my…

Katie has been on cashier duty for my last few shopping trips to Wickes Hinckley. Always a cheerful greeting & very pleasant manner. She really lifts the mood.

July 4, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hi, Paul. Thank you for taking the time to share your review with us. We're really happy to see that Katie is always cheerful and friendly during your visits. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Katie gave excellent customer service!!

July 2, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hi, Martin. Thank you for taking the time to share your review with us. We're delighted to see your happy with the customer service provided by Katie. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Friendly staff

Friendly staff, served by Katie, very helpful and polite. Got everything I needed.

July 3, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hi Peter, we're so glad to hear our team was friendly and helpful, and that you found everything you needed. Thank you for your kind words! -LR

Rated 5 out of 5 stars

Karen always looks after us and gets us…

Karen always looks after us and gets us anything we need

July 3, 2026
Unprompted review
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Reply from Wickes - Hinckley

Hi Jack,

We're so pleased to hear that Karen always looks after you and ensures you have everything you need. Thank you for your kind words! -Ellysse

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