Wickes - Hull Reviews 93

TrustScore 4.5 out of 5

4.7

120 Leads Road, Hull North Humberside, HU7 0DP, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a kitchen from Wickes Hull Branch, what an easy experience, no pushy sales just helpful input and sound advice in choosing the right products. Very please with all your help James C, made cho... See more

Company replied

Rated 5 out of 5 stars

Visited to buy some bits for the loft, was served by Mo who was very polite and helpful, he asked if I hade a trade card. I said no but he helped set me up with one and got me a £7 discount. I then de... See more

Company replied

Rated 5 out of 5 stars

I went to order some items and needed some help with what to get and Mo who helped me was great.He helped me save a bit too by suggesting getting a bulk bag of gravel instead of 30x 20kg bags, could n... See more

Company replied

Rated 1 out of 5 stars

Had a bathroom fitted and sub contractors did an excellent job. Suffered a leak. Wicks did nothing. Paid out for an emergency plumber. Despite numerous attempts at trying to discuss the leak Wicks ha... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Hull

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • 120 Leads Road, Hull, North Humberside, HU7 0DP, United Kingdom

  • +441482839575

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was fine

Everything was fine

April 21, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Oleg, Thanks for taking the time leaving your review and your kind feedback on your local Wickes store. -JL

Rated 5 out of 5 stars

Top service from Kerry and Shirley in…

Top service from Kerry and Shirley in Leads Road, Hull.
Helped me with a return and just made it all so easy and no quibble.
Great staff with a great attitude.

October 18, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Consumer, Thank you for telling us about your visit to our Hull store and about how you had great customer service from our store colleagues Kerry and Shirley. We appreciate your business.

Rated 5 out of 5 stars

Mo was a great help in helping me to…

Mo was a great help in helping me to find what i needed and introduced me to the Wickes app. Very professional, very helpful.

March 29, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hey Neil, thanks for your amazing feedback, and I'm glad that Neil was super helpful throughout your visit to our Hull store! - Dylan

Rated 5 out of 5 stars

Great service from Mo

Visited to buy some bits for the loft, was served by Mo who was very polite and helpful, he asked if I hade a trade card. I said no but he helped set me up with one and got me a £7 discount. I then decided to buy some more bits where I used the discount again, so very happy to now have a 10% discount to use on future purchases.

March 22, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Liam Heath We're happy to hear that you had such a positive experience during your visit. It's great that Mo was able to assist you with your purchase and trade card application, and that you could benefit from the discount. Thanks for your feedback. -LC

Rated 5 out of 5 stars

Ordered a kitchen from Wickes Hull…

Ordered a kitchen from Wickes Hull Branch, what an easy experience, no pushy sales just helpful input and sound advice in choosing the right products. Very please with all your help James C, made choosing the kitchen stress free.

March 26, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Stephen,

Thank you for sharing your experience. We're delighted to hear that you found the process easy, received helpful input from James, and that choosing a kitchen was stress-free. -Ellysse

Rated 5 out of 5 stars

Helpful staff

I went to order some items and needed some help with what to get and Mo who helped me was great.He helped me save a bit too by suggesting getting a bulk bag of gravel instead of 30x 20kg bags, could not have been more pleased with his help.

March 22, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hey Carl, thanks for your five-star review, and I'm glad that you enjoyed the service from Mo in our Hull store! - Dylan

Rated 5 out of 5 stars

Very professional and personable

Very professional and personable.
Mo was a great help

March 18, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi, Mike. Thank you for taking the time to share your review with us. We are delighted to see that Mo was professional and helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Help was very informative and very…

Help was very informative and very helpful indeed, definitely using wicks for my trade from now on

March 16, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Dean Gellatly, We appreciate you taking the time to leave us this review. We're so glad to hear that our help was informative and beneficial to you. -LC

Rated 5 out of 5 stars

Excellent help from Mo at the Hull…

Excellent help from Mo at the Hull branch, really knows his stuff ,many thanks

March 11, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi, Richard. Thank you for taking the time to share your review with us. We are really happy to see that Mo provided excellent customer service during your visit to our Hull store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great service

Great service. Mo was extremely helpful friendly.

March 6, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hey James, thanks for your positive feedback, and I'm delighted you enjoyed the service from Mo in our Hull store! - Dylan

Rated 5 out of 5 stars

Mo was very helpful with everything I…

Mo was very helpful with everything I needed and helped setting up my account

February 20, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Ben,

We're delighted to hear that Mo was very helpful and helped you set up your account. We appreciate your kind words and feedback. -Ellysse

Rated 5 out of 5 stars

Kitchen Design

Many thanks to Nicholas Scruton who did an amazing job on our kitchen plan. Thank you for your patience.

February 12, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Susan,

We're delighted to hear that you were happy with the kitchen plan and the service you received from Nicholas. Thank you for sharing your feedback with us. -Ellysse

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Mo was such a great help to me.

February 4, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

We appreciate you sharing your experience with us. We're happy to hear that Mo was helpful to you during your visit. -AK

Rated 5 out of 5 stars

Huge thanks to Kristy at Wickes in Hull…

Huge thanks to Kristy at Wickes in Hull for the brilliant service today. She was friendly, patient, and really went out of her way to help. It made a big difference and is exactly the kind of customer service you hope for. Highly recommend!

January 29, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hey Lohit, thank you for your amazing feedback, and I'm glad you enjoyed the service from Kristy in our Hull store, it makes us proud you would recommend us! - Dylan

Rated 5 out of 5 stars

Mo was a great helping me with my order…

Mo was a great helping me with my order making sure I have everything I need for my bathroom

January 28, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Mohamed.

We're glad you had a positive experience and that we could ensure you had everything you needed. Thank you for your feedback!
- PP

Rated 5 out of 5 stars

Quality new kitchen - replacement

We were looking to replace and update our existing 17 year old Wickes ‘Tiverton’ kitchen for which has stood the test of time.

We visited the Wickes store down Leads Road, followed by a home visit to measure up, we looked at the new kitchen ranges whilst factoring in our budget, thanks to the assistance and patience of kitchen designer James, we have selected a new kitchen along with appliances, for which we can’t wait to have installed

Big thanks to Kev also, who took time explaining the various options available in terms of accessories, worktops plus he gave us some great advice, which we’ve incorporated into our new kitchen.

In fact big thanks to all the colleagues at the Hull store who have been so friendly and helpful towards us,everytime we visited the store

If this kitchen lasts as long as the current one, we’ll be extremely delighted! They really do have great quality kitchens, and trust me I did try a competitor in order to compare quality and price, (it’s the one named after a bird)

January 19, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Andy, Thanks for taking the time to share your feedback with us. We are delighted to hear that you were so pleased with your previous kitchen that you have come back for an update! It is also wonderful to know that Kev was able to deliver excellent customer service skills and gave some advice. -SM

Rated 5 out of 5 stars

Great service from mo today

Great service from mo today

January 20, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Macca A, we're happy you had a great experience. Thank you for your positive feedback; we appreciate it greatly. -LG

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look