Wickes - Hull Reviews 

101
TrustScore 4.5 out of 5

4.7

120 Leads Road, Hull North Humberside, HU7 0DP, GB


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Rated 5 out of 5 stars

I went to Wickes on Leeds road Hull to get a kitchen door for my daughter a young man called James was great he helped me get everything I wanted he was great so helpful so a bigthank you to James x

Company replied

Rated 5 out of 5 stars

Kitchen delivery service- worked like a dream with lots of updates & reminders when the delivery colleagues would be delivering our kitchen. Two friendly & helpful drivers put all the components in... See more

Company replied

Rated 1 out of 5 stars

Had a bathroom fitted and sub contractors did an excellent job. Suffered a leak. Wicks did nothing. Paid out for an emergency plumber. Despite numerous attempts at trying to discuss the leak Wicks ha... See more

Company replied

Rated 5 out of 5 stars

Arrived on the 1st June to order a delivery of 30 large pavers. Abi checked and unfortunately the date i needed them bye wasn't available. Abi went above and beyond to get things sorted and belie... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Hull

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • 120 Leads Road, Hull, North Humberside, HU7 0DP, United Kingdom

  • +441482839575

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

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4.7

All reviews

(101)

14,064 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mo was very helpful with everything I…

Mo was very helpful with everything I needed and helped setting up my account

February 20, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Ben,

We're delighted to hear that Mo was very helpful and helped you set up your account. We appreciate your kind words and feedback. -Ellysse

Rated 5 out of 5 stars

Kitchen Design

Many thanks to Nicholas Scruton who did an amazing job on our kitchen plan. Thank you for your patience.

February 12, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Susan,

We're delighted to hear that you were happy with the kitchen plan and the service you received from Nicholas. Thank you for sharing your feedback with us. -Ellysse

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Mo was such a great help to me.

February 4, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

We appreciate you sharing your experience with us. We're happy to hear that Mo was helpful to you during your visit. -AK

Rated 5 out of 5 stars

Huge thanks to Kristy at Wickes in Hull…

Huge thanks to Kristy at Wickes in Hull for the brilliant service today. She was friendly, patient, and really went out of her way to help. It made a big difference and is exactly the kind of customer service you hope for. Highly recommend!

January 29, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hey Lohit, thank you for your amazing feedback, and I'm glad you enjoyed the service from Kristy in our Hull store, it makes us proud you would recommend us! - Dylan

Rated 5 out of 5 stars

Mo was a great helping me with my order…

Mo was a great helping me with my order making sure I have everything I need for my bathroom

January 28, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Mohamed.

We're glad you had a positive experience and that we could ensure you had everything you needed. Thank you for your feedback!
- PP

Rated 5 out of 5 stars

Great service from mo today

Great service from mo today

January 20, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Macca A, we're happy you had a great experience. Thank you for your positive feedback; we appreciate it greatly. -LG

Rated 5 out of 5 stars

Great service by mo went above and…

Great service by mo went above and beyond to help

January 20, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Shaun,

We're thrilled to hear that Mo went above and beyond to help you. Thank you for sharing your experience with us. -Ellysse

Rated 5 out of 5 stars

Our new kitchen appointment

We had an appointment with James Claxton regarding a new kichen. James guided us through the process from our initial home visit right through to the finished images. He explained the quote well and what would happen and when after we bought our kitchen.

January 15, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Chris, we're happy to hear that you found the guidance helpful throughout your new kitchen project, from the initial visit to the final design. We appreciate you taking the time to share your positive experience. -LG

Rated 5 out of 5 stars

Helpful MO

Had big list to go through in the store and MO noticed me in the store and without even asking he came over and helped by getting what I needed even loading the van with bulky items. Also advised me about the the parking system due to me been there a while. Thanks MO

November 16, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi, Paul. Thank you for taking the time to share your review with us. We are delighted to see that Mo was really helpful and provided exceptional customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Easy to find stuff needed mo made check…

Easy to find stuff needed mo made check out easy and even got me on the trade card to give me discount

January 10, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi, Nathan. Thank you for taking the time to share your review with us. We are really happy to see that Mo provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great work from very helpful staff …

Came to find doorhandles and latches for new doors to be fitted soon, staff were great with advice and checking future incoming stock as there weren’t enough handles on the day, arranged for 3 more handles to be ordered at the checkout, also gave helpful guidance and again online checking of the door sizes we needed, Kerry did a great job with all that and the checkout too, Mo was invaluable too for some extra guidance at the checkout.
Good experience and great customer care from both

January 7, 2026
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi David, Great to know that our colleagues Mo and Kerry at our Hull store were able to help you. Choosing the right door handles and latches can be tricky. So we are pleased they helped you choose the right one's. Many thanks for leaving a review. -DG

Rated 5 out of 5 stars

Prompt quick efficient service as…

Prompt quick efficient service as always.

December 30, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi, Maximus. Thank you for taking the time to share your review with us. We are really happy to see you received great customer service during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

by mo great service

by mo great service

December 18, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Adrian,

It's great to hear that you received great service from Mo. Thank you for sharing your experience with us. -Ellysse

Rated 1 out of 5 stars

Do not bother

Rung to ask if could bring appointment forward and I said no as was at work so they said they would stick to original appointment. I left work an hour early to make this appointment and they didn’t show.

December 12, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hey Louise, thanks for your valuable feedback, and I'm sincerely sorry to hear about your design appointment situation. I will ensure to pass this back to the store so we can improve on this going forward. - Dylan

Rated 5 out of 5 stars

Great service bt Mo

Mo, was very helpfull today. Thank you

December 10, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Scott, Thank you for telling us how helpful Mo was in our Hull store, and for taking the time to leave us a five-star review. We look forward to welcoming you back soon. DG

Rated 5 out of 5 stars

Mo went above and beyond to help great…

Mo went above and beyond to help great customer service

December 9, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

We are happy to hear that you had a great experience with Mo. We appreciate you taking the time to share your feedback with us. -AK

Rated 5 out of 5 stars

Great help in store by kirsty

Great help in store by kirsty. Also mo gave assistance with trade card i required.

November 23, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

We're happy to hear that you received great help from Kirsty in store and assistance with your trade card. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

Mo was very helpful

Mo was very helpful, great knowledge

November 18, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Jon,

We are happy to hear that Mo was helpful and knowledgeable! Thank you for your feedback.

-Ellysse

Rated 5 out of 5 stars

Great customer service great help by mo

Great customer service great help by mo

November 18, 2025
Unprompted review
Wickes - Hull logo

Reply from Wickes - Hull

Hi Bobby, Thanks for taking the time to leave your review. We are happy to hear that you that Mo was able to give you great services. Thanks again for the feedback. -JL

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