Wickes - Kings Lynn Reviews 

115
TrustScore 4.5 out of 5

4.7

Edwards Benefer Way, St Nicholas Retail Park, Kings Lynn Norfolk, PE30 2HW, GB


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Rated 5 out of 5 stars

We were impressed with the quality of Wickes kitchens on display and booked a design appointment with Emily which resulted in her visiting our property to measure up and talk about our wishes and... See more

Company replied

Rated 5 out of 5 stars

Trevor Jackson produced the best kitchen design we have ever seen for our kitchen. It was so good, we actually went ahead and bought the kitchen. Trevor was very professional and has a real flair for... See more

Company replied

Rated 5 out of 5 stars

We arranged an appointment with Emily at Wickes kitchen design, Kings Lynn. Emily was just brilliant! - she knew the product ranges, the mammoth design software inside and out and was so patient and a... See more

Company replied

Rated 1 out of 5 stars

Showroom staff not interested when I enquired about P shaped baths, just handed me a brochure and suggested that I booked an appointment. This was a waste of time, as soon as I said that i did not h... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Kings Lynn

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Edwards Benefer Way, St Nicholas Retail Park, Kings Lynn, Norfolk, PE30 2HW, United Kingdom

  • +441553667450

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.7

All reviews

(115)

13,234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer services from kings…

Great customer services from kings Lynn. Organised quick delivery of kitchen. Designed kitchen adding aspect we hadn’t thought about. Would recommend

September 6, 2025
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Reply from Wickes - Kings Lynn

Hi, D Wri. Thank you for taking the time to share your review with us. We are really pleased to see you are happy with the customer service provided by our colleagues in Kings Lynn. Thank you again for your kind feedback.- Scott H

Rated 5 out of 5 stars

Great service at competitive prices

We've been ordering from Wickes over the last few months while we've been doing home improvements. Everything from timber, OSB, screws, steel rod, water butts, paint, etc. What they haven't got at the local store has been shipped in from nearby stores or a central warehouse - all on a next day service. They've gone out of their way to make sure we get our stuff when it's been promised and they've given us a great service at very competitive prices. Thank you Wickes.

September 23, 2025
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Reply from Wickes - Kings Lynn

Hi, Paul. Thank you for taking the time to share your review with us, We're really pleased to see that you are happy with the products you have purchased and the service you have received. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Neil H was very helpful

Neil H was very helpful, offered great customer service

September 26, 2025
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Reply from Wickes - Kings Lynn

Hi, Will. Thank you for taking the time to share your review with us. We are delighted to see that, Neil, was helpful and provided great customer service. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Sean is a credit to your company

Sean is a credit to your company. Customer experience is vital in any business and lots of people forget that. Sean not only has the knowledge but leaves the customer feeling valued when leaving your business.

Cheers for all your help Sean 👍🏼

September 12, 2025
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Reply from Wickes - Kings Lynn

Hi, Jame. Thank you for taking the time to share your review with us. I'm delighted to see that our colleague, Sean, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Our consultant Emily walker was very…

Our consultant Emily walker was very helpful and knowledgeable in designing our requirements we only parted company as be changed our plans and went for pre built units rather than flat packs.other than that we were happy with the attention we received.

August 29, 2025
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Reply from Wickes - Kings Lynn

We appreciate your feedback and are happy to hear that Emily the consultant was helpful in designing your requirements. We're glad you were happy with the service you received.
- PP

Rated 5 out of 5 stars

Always a positive experience at this…

Always a positive experience at this branch- whole team always friendly and seem happy to help (Trudy particularly helpful today). Good range and Stock levels always seem reasonable.

September 9, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Ryan,

We're happy to hear that you consistently have a positive experience at the Kings Lynn store. It's great to know our team is friendly and helpful, and that our stock levels meet your needs. Thanks for your feedback.

-Ellysse

Rated 5 out of 5 stars

Emily was really friendly and helpful

Emily was really friendly and helpful. She showed us examples of products and displays as we went through the design process. Very knowledgeable and followed up our enquiries promptly

August 12, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Emily in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Trudy and sam in kings lynn branch…

Trudy and sam in kings lynn branch fantastic customer service. Thank you sooo much for helping get my delivery to the amended address. Customer services in a different country no stars useless.

August 5, 2025
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Reply from Wickes - Kings Lynn

Hi Marion, we're happy to hear that Trudy and Sam at the Kings Lynn store provided fantastic service and helped amend the delivery address. We appreciate your positive feedback regarding their support. - LC

Rated 5 out of 5 stars

Very helpful

Neil was very helpful when I visited to get some decking today. Got everything I needed.

July 25, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We're happy to hear that you had a positive experience and that you got everything you needed for your decking project. Thanks for your feedback!
- PP

Rated 5 out of 5 stars

Thank you for your help.Kings Lynn

I hadn't a clue when going to king's Lynn Wicks for a masonry drill bit.
Had to take the drill in with me.
Josh was extremely helpful in finding me everything I needed making it easy shopping.
Well done Josh.

July 22, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We're happy to hear that Josh was helpful and made your shopping experience easy when looking for the masonry drill bit. We appreciate you taking the time to leave us this great feedback! -AK

Rated 5 out of 5 stars

Sean nailed it

Sean nailed it. He had the time and made sure I got what I needed

July 10, 2025
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Reply from Wickes - Kings Lynn

Hi Benjamin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Seanin our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent

Shoping to was made extremely easy by the assistant Neil he went out his way to hel,not just on one purchase but several he advised and directed us, nothing was too much trouble to him thank you Neil
Kings Lynn store

July 7, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Neil in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service

Sahin (Shar), our bathrooms design manager from Wickes, King's Lynn, was excellent, very knowledgeable, clearly experienced and lead us through the whole design process from measuring up to order in a very professional manner. Shar helped us with tips and recommendations for products to meet our needs and was very patient during the number of tweaks and changes we made. He also explained the product details and water proofing process very clearly. Highly recommended.

July 5, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We appreciate your positive feedback! It's great to hear that you found our design manager Sahin was knowledgeable and helpful throughout your bathroom design process. We're glad they provided excellent recommendations and were patient with your changes!
-AF

Rated 5 out of 5 stars

If only all sales people in the UK were…

If only all sales people in the UK were as knowledgeable, honest, helpful and courteous a Sahin who guided us through the purchase of our dream kitchen, the British economy would ne in a better place.

June 21, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We're happy to hear that you had such a positive experience. It's wonderful knowing we could help you find your dream kitchen. Thank you for your kind words and appreciation-GS

Rated 5 out of 5 stars

Emily was super helpful in designing my…

Emily was super helpful in designing my kitchen. Very responsive and friendly.

June 11, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We're happy to hear that the kitchen design process was super helpful for you. We appreciate your positive feedback and thank you! TW

Rated 5 out of 5 stars

Kitchen planning help.

Kitchen planning help.
we are considering a new kitchen and saw Emily. We found her very patient and helpful. Emily suggested tweaks and ideas to our draft and ensured everything would fit. The options she suggested made the kitchen more practical. We are yet undecided where we will purchase from as we are looking at several supplies but good impressions from Emily

June 10, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We appreciate you sharing your kitchen planning experience. We're happy to hear that you found Emily to be patient and helpful with suggestions for your draft. We hope to assist you further with your kitchen project!
-AF

Rated 5 out of 5 stars

Just popped in for some bits in kings…

Just popped in for some bits in kings lynn and Patrick and Gary really helped me find my bits quickly and made it a great shop

June 10, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We're happy to hear that you had a great shopping experience in King's Lynn. We appreciate you mentioning how our team members Patrick and Gary helped you find what you needed quickly!-GS

Rated 5 out of 5 stars

Great experience

Great experience with the kitchen design service at Wickes in Kings Lynn. Sahin was fantastic throughout – he really listened to what I was looking for and came up with ideas that I hadn't thought of. He’s clearly knowledgeable and also really honest, which I appreciated. If one of my ideas wouldn’t have worked or didn’t suit the design, he wasn’t afraid to say so – but always in a helpful, respectful way.

What stood out the most was how personable he was. There was never any pressure or sales pitch – just genuine advice. Even after the appointment, he followed up thoughtfully and remembered little things I’d mentioned, like other plans I had coming up. That kind of attention to detail really makes the whole process feel more personal. I’d definitely recommend speaking to Sahin if you’re thinking about a new kitchen or bathroom.

May 30, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We are so glad to hear about the great experience you had with our kitchen design service in Kings Lynn. It's wonderful to know that you appreciated the honest, respectful, and personalized advice you received. We appreciate your recommendation! TW

Rated 5 out of 5 stars

Friendly faces

Friendly faces, being served by Gary and Meg showing me everything that I needed.
Making it a pleasant experience to shop there.

May 31, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Liam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gary in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Decking Project Items Home Delivery.

Ordered items for a decking project, I was offered delivery dates which were convenient and all items arrived on time and in good condition. Josh and Andy at Kings Lynn did a good job and the courier driver was very polite and helpful.

May 28, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

We appreciate you taking the time to share your feedback. We're happy to hear that you were offered convenient delivery dates and that your items arrived on time and in good condition. We're also glad the team and courier driver were helpful. TW

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