Wickes - Kings Lynn Reviews 

115
TrustScore 4.5 out of 5

4.7

Edwards Benefer Way, St Nicholas Retail Park, Kings Lynn Norfolk, PE30 2HW, GB


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Rated 5 out of 5 stars

We were impressed with the quality of Wickes kitchens on display and booked a design appointment with Emily which resulted in her visiting our property to measure up and talk about our wishes and... See more

Company replied

Rated 5 out of 5 stars

Trevor Jackson produced the best kitchen design we have ever seen for our kitchen. It was so good, we actually went ahead and bought the kitchen. Trevor was very professional and has a real flair for... See more

Company replied

Rated 5 out of 5 stars

We arranged an appointment with Emily at Wickes kitchen design, Kings Lynn. Emily was just brilliant! - she knew the product ranges, the mammoth design software inside and out and was so patient and a... See more

Company replied

Rated 1 out of 5 stars

Showroom staff not interested when I enquired about P shaped baths, just handed me a brochure and suggested that I booked an appointment. This was a waste of time, as soon as I said that i did not h... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Kings Lynn

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Edwards Benefer Way, St Nicholas Retail Park, Kings Lynn, Norfolk, PE30 2HW, United Kingdom

  • +441553667450

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.7

All reviews

(115)

13,234 reviews in the last 12 months

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Rated 5 out of 5 stars

Emily Gledhill-walker at Wicks kings…

Emily Gledhill-walker at Wicks kings Lynn store is amazing , nothing was too much trouble . Emily knew her stuff and planned our kitchen to exactly what we wanted . Emily is friendly , helpful and made us feel at ease and no pressure on anything. Emily is a credit to the design team at Wicks . Thank you .

April 21, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hello Jay, thank you for your five-star review, and I'm glad that Emily in our Kings Lynn store was able to help with your kitchen and designed it to be exactly what you wanted, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Staff always very helpful even for the…

Staff always very helpful even for the smallest item! The stunning range of kitchens is well worth a visit! Would recommend 100%

April 14, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Thank you for your kind words! We're thrilled to hear that you found our staff helpful and that you enjoyed our kitchen selection. We appreciate you recommending us and look forward to welcoming you back again soon.
-AF

Rated 5 out of 5 stars

Very helpful staff

Always use Wickes Kings Lynn branch when in the area, very helpful staff despite being worked off their feet. Come on management it must be time for a pay rise !

April 6, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Called in at Wickes in Kings Lynn today…

Called in at Wickes in Kings Lynn today to buy some shelves for my parents, found the staff extremely helpful and friendly and advised exactly what we needed. Would recommend to anyone.

April 6, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Rob, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Thank you Sam!

Sam was extremely helpful with finding everything I was looking for. Staff are always helpful when I visit.

April 1, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hey Curtis, thanks for your positive feedback, and I'm glad you enjoyed the service from Sam in our Kings Lynn store! Dylan

Rated 5 out of 5 stars

My go to place for all materials and…

My go to place for all materials and help on various projects. Great prices and the staff are so helpful on any questions

March 24, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Thank you for taking the time to leave your review. We're thrilled to hear about your positive experience with our store and appreciate your kind words about our staff. We're always happy to help with any project, big or small. - SW

Rated 5 out of 5 stars

Great store

Walk in the store and was greeted I knew where I had to go as I am a regular of the kings lynn store. They don't have what I wanted but the lad found me an alternative. Always friendly and helpful

March 23, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Lorna, We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent customer service and it's wonderful to know our team was able to assist you. We're committed to offering a wide selection of products and appreciate your continued loyalty. - SF

Rated 5 out of 5 stars

Good choice of paint colours and…

Good choice of paint colours and finishes, also sells Crown paints which my B&Q don't seem to now. Was also looking for an extendable pole to paint my ceiling with. Really happy to find one that was sturdy and stayed at the length I wanted with a press of a red button rather than screwed in place as I struggle to manage due to joint pain in my hands.

March 9, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Fabulous, genuine service!

Trevor has been fantastic throughout our kitchen journey; numerous visits and decision changes have been taken in his stride & dealt with in an efficient, kind & patient manner. A no pressure, genuine service & we are over the moon with our final design. Thank you Trevor!

March 9, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Hayley, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Trevor in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Sahin was fantastic

Sahin was fantastic, he talked us through everything we needed, from the day he came to the house to draw plans right up to us chosing everything.

March 4, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Sue, We're so glad to hear you had a positive experience with Sahin. It's wonderful to know he was able to guide you through the entire process, from the initial planning stages to the final selections. We appreciate your kind words and will share your feedback with Sahin. - SF

Rated 5 out of 5 stars

Great shopping experience

Trudy was really helpful.
She helped me find the items I was looking for in a very friendly and proffesional manner.

March 1, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Jane, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Could not have asked for a better…

Could not have asked for a better service extremely helpful and professional at every level .

February 22, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hey Peter, thanks for your amazing review, and I'm glad you couldn't have had a better time in our Kings Lynn store! - Dylan

Rated 5 out of 5 stars

Kings Lynn store

Just had a great design appointment at the King's Lynn store. The consultant (Sahin Sahiner) was very proactive and very helpful making suggestions for us to consider. No heavy selling which was very refreshing.

February 9, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Mrs L Jarrett, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 2 out of 5 stars

Colleague with very bad hygiene

Served by a really polite individual; however, he sadly had an incredibly bad hygiene problem. He looked filthy, had greasy hair and absolutely stank; and that was from a fleeting experience across a cash desk. I feel so very sorry for his colleagues that have to work in close proximity. The smell was so bad it made me want to vomit - this was definitely not just a bit of odour from recent exertion.

January 25, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi Karen, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Rated 5 out of 5 stars

Wickes Kitchens were very good

Emily Gledhill Walker was absolutely amazing in designing us 7 kitchens for 7 flats we were building. Emily's designs were spot on and her recommendations to use a darker shade for the smaller flats (something I would never have considered) worked extremely well. Emily's knowledge and experience shone through as her design tweaks (like using taller above worktop cupboards) really elevated the kitchens where there were high ceilings and not a lot of kitchen space to play with. Overall we are extremely happy with the 7 new kitchens.
Emily was also very patient in dealing with my many questions !
Emily also helped design and order boiler cupboards, that turned out really nicely.
Delivery was easy.
Price wise Wickes was very competitive.

January 29, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Emily in our store and that they provided you with useful advice. -AH

Rated 1 out of 5 stars

Coordinator useless

Work excellent wickes coordinator useless.
Left with no heating and no communication

January 27, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi MISS JENNIFER THEOBALD,

Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into - SF

Rated 5 out of 5 stars

Excellent support from Shar.

Shar listened to our requirements and incorporated exactly what we were looking for in his design.
The home visit really helped and Shar was able to overcome our issue with the height of the boiler to our satisfaction.
Really looking forward to seeing the design transform into reality in a few weeks.

January 28, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hey Glyn, thank you for your amazing feedback, and I'm delighted that Shar in our Kings Lynn store was super helpful throughout your design. Enjoy your new space! - Dylan

Rated 5 out of 5 stars

Excellent customer service from Shar

Excellent customer service from Shar. Someone who knows his stuff and had the patience to give us what we wanted

January 19, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hey Dave, thanks for your five-star review, and I'm glad that Shar in our Kings Lynn store was super helpful! - Dylan

Rated 4 out of 5 stars

Great experience and easy

Great experience Shar our design consultant was very helpful, listens to what we wanted not just pushing products. We didn’t need the kitchen straight away but even this was not a problem and we could arrange delivery when it suited us . We found the hole experience good and easy.

January 11, 2025
Unprompted review
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Reply from Wickes - Kings Lynn

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shar in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Emily Gledhill-Walker was amazing

Emily Gledhill-Walker was amazing! We previously had a Howdens quote which was extremely unsatisfactory. Their design was poor and would not have worked. Emily spent so much time with us to discuss what we needed and what would or would not work. We also had a home visit which impacted what we were thinking. Amazing service. Emily went above and beyond to make our kitchen work for us. We are incredibly impressed with the results. Thank you Emily!

November 16, 2024
Unprompted review
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Reply from Wickes - Kings Lynn

Hi L Palmer,

Thanks so much for taking the time to leave us your feedback about this design for your kitchen, I'm glad to learn Emily was able to help you get this design down to match your needs for this project and provided you with an amazing service. - SF

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