Kitchen Design Amy was very helpful, fitted a home visit at short notice. She listened to all my preferences and came with 2 great designs. The design was prepared very efficiently and talked us th... See more
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Location
Switch locationCotton Brown Park, Unit 2, Letchworth Hertfordshire, SG6 1UP, GB
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See what reviewers are saying
I had a click and collect order from the Letchworth store but unfortunately I couldn’t enter the store as I had no-one with me and I am disabled. I phoned the store ahead of arriving and spoke to a lo... See more
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Booked a home visit to measure up and discuss a new kitchen. Despite an email confirming the appointment, no one turned up, but they sent an email saying it was lovely to meet us and a follow up askin... See more
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Yesterday (2April 26), I visited Wickes to buy a Grout pen. Unfortunately non in stock. I was helped by Izzy from Letchworth shop. She was so polite and genuinely helpful, telling me that new stock h... See more
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Company details
About Wickes - Letchworth
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Cotton Brown Park, Unit 2, Letchworth, Hertfordshire, SG6 1UP, United Kingdom
- +441462484366
4.6
Excellent
211 reviews
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amazing service and great help from a…
amazing service and great help from a polite aimee today, she was very helpful and wonderful. great person!
February 3, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Paddy, Thank you for leaving your review. We are happy to hear that Aimee was able to provide excellent customer service. -SM
Reply from Wickes - Letchworth
Hi John,
Thank you for taking the time to share your feedback. We appreciate your kind words about Aimed. -Ellysse
Was served by Ciaran he was very…
Was served by Ciaran he was very helpful making sure we had everything we needed, he was polite friendly and cheerful.
January 18, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Karen, Thanks for taking the time leaving your review. We are happy to hear that Ciaran was able to help you and on your visit to your local store. Thanks again for the kind feedback. -JL
Very happy
Couldn’t find what I needed and asked ciaran for help and found what I needed straight away. Very helpful, polite and very happy person.
February 1, 2026
Unprompted review
Reply from Wickes - Letchworth
We're happy to hear that you had a positive experience! It's great that Ciaran could assist you so effectively. Thank you for your kind words and feedback. -AK
Helpful and lovely staff
I called before my visit as i wanted to make sure they had the paint i needed Alfie answered and was very helpful.
Upon my visit into the store, Maddie assisted me with my request. She was very professional and ensured the colour was the right one. Alfie also helped through the process. Both were very kind and provided a service that exceeded my expectations, they are truly an asset to the letchworth store
January 31, 2026
Unprompted review
Reply from Wickes - Letchworth
We appreciate you sharing your experience. We're happy to hear that you found Alfie and Maddie helpful and professional, ensuring you had the correct paint. It's great to know their service exceeded your expectations. -AK
Mark, Nick & Jess at Wikes Letchworth
Mark, Nick & Jess at Wikes Letchworth Branch was very helpful with our Bathroom installation and purchases. They were very professional. We would use Wickes again for our home improvements.
January 30, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Ranjan Wickramasinghe, We appreciate you sharing your experience at the Letchworth Branch. We're happy to hear that Mark, Nick & Jess were helpful and professional with your bathroom installation. -LC
Just wanna thank Alfi for his excellent…
Just wanna thank Alfi for his excellent Customer service!
January 26, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Tyrone.
We appreciate you sharing your positive experience! We are so glad to hear that you received excellent service. Thanks for your feedback.- PP
I found everything I needed at a…
I found everything I needed at a reasonable price. Katie was very friendly and knowledgeable about the goods in store
January 23, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Robin.
We appreciate you taking the time to share your feedback. We are so glad to hear that you found what you needed and that our team was helpful.
- PP
I was helped by Ciaran who was very…
I was helped by Ciaran who was very helpful In helping me to find the items I wanted to buy and he was polite.
January 18, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Ares. Thank you for taking the time to share your review with us. We are really happy to see that Ciaran was helpful and polite during your visit. Thank you again for your valuable feedback. - Scott H
Excellent customer service
On arriving at the store I was less than impressed with the initial response from the duty manager regarding my return. But I can honestly say that when Lilly got involved the service was excellent- she was very friendly, professional, and couldn’t do enough to sort the issue out.
January 9, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Gary. Thank you for taking the time to share your review with us. We are really pleased to see that Lilly was able to help sort of an issue you had with your return, providing excellent customer service. Thank you again for your valuable feedback. - Scott H
Top drawer service
My interaction with Ciaran today at Wickes on Letchworth was fantastic, super helpful and got me signed up to the tradesperson app in no time at all. Would definitely recommend!
January 7, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi Callum, we're happy to hear that you had a fantastic interaction and found the assistance you received to be super helpful. We appreciate your recommendation and positive feedback! -LG
Did a review earlier but did not have…
Did a review earlier but did not have name of the young girl that was so helpful in Letchworth store but now found it. She is Lily and a really nice, knowledgeable helpful customer service assistant.
December 19, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Dawn, we appreciate you sharing your positive experience with us. We're happy to hear that Lily were helpful and knowledgeable, providing great customer service. Thank you for your comments. -SM
Gerald extremely helpful and welcoming
Gerald extremely helpful and welcoming
January 2, 2026
Unprompted review
Reply from Wickes - Letchworth
Hi, Emma. Thank you for taking the time to share your review with us. We are really happy to see that Gerald was helpful and welcoming during your visit. Thank you again for your kind feedback. - Scott H
Exceptional
Exceptional, humorous, and friendly service from Gerald today. Thank you.
January 2, 2026
Unprompted review
Reply from Wickes - Letchworth
Hello Tom, thank you for your five-star review, and I'm glad that Gerald was able to be able you out in our Letchworth store! - Dylan
Very helpful & knowledgeable
Very helpful & knowledgeable, always polite & smiling, I always want Jess at my checkout!! Opened a trade account for me talked me through it , will always use Wickes as we continue our house
Thank you Jess
December 29, 2025
Unprompted review
Reply from Wickes - Letchworth
We're happy to hear that you found Jess helpful and knowledgeable. We appreciate your feedback and are so glad you had a positive experience setting up your trade account. -AK
In and out in minutes, couldn’t be happier.
I’d merely popped into Wickes to purchase some spray cans to revitalise some metal work at home. All the staff members I came across were warm and welcoming with smiles on their faces. When I got to the tills there was quite a few customers and then a young gentleman Ciaran opened a till to help serve myself and others, which helped as my autistic 5yr old was beginning to get restless.
December 29, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Michael, we're glad you enjoyed your experience. It's great to hear our team was welcoming and helpful, especially when Ciaran opened a till. We appreciate you taking the time to share your positive feedback. -LG
The sales assistant Alfie at Letchworth…
The sales assistant Alfie at Letchworth branch was exceptionally helpful and polite
December 29, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi Georgina.
We appreciate you sharing your experience with us. We're happy to hear that our sales assistant was helpful and polite.- PP
customer service
This shop has great customer service, i was served by Ciaran, who was very helpful, and directed me to the right things i was searching for. The shop is also very well stocked!
December 22, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi, El. Thank you for taking the time to share your review with us. We are really pleased to see that Ciaran was very helpful during your visit. Thank you again for your feedback. - Scott H
Very helpful service from Natalia with…
Very helpful service from Natalia with a return from another store after had lost the recejpt
December 23, 2025
Unprompted review
Reply from Wickes - Letchworth
Hi, Barry. Thank you for taking the time to share your experience with us. We are really happy to see that Natalia was very helpful with your returns. Thanks again for your feedback. - Scott H
Really helpful
Walked in and was asked can I help you? Ciaran then helped me find a carry some very heavy items. In and out in 5 minutes.
December 23, 2025
Unprompted review
Reply from Wickes - Letchworth
Thank you for your positive feedback, We're happy to hear that you received such helpful and efficient assistance with those heavy items.
- PP
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