Wickes - Lincoln Reviews 

236
TrustScore 4.5 out of 5

4.7

Outer Circle Road, Lincoln Lincolnshire, LN2 4HU, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a new kitchen but a bin cupboard door & a hob drawer front were damaged - re ordered them on 04/07/26 still not arrived & when contacted cust services was told to call parcel force who had sen... See more

Company replied

Rated 5 out of 5 stars

I can only comment on the process so far in ordering a bathroom but Carl Price has been exceptionally helpful in discussing the project , guiding in choosing products and designing the project. He... See more

Company replied

Rated 5 out of 5 stars

MJ Smit, Design Consultant at Wickes Lincoln, was fantastic. He came to my home, listened carefully to what I wanted and really took the time to understand how I use the space. He then created an am... See more

Company replied

Rated 5 out of 5 stars

We were looking to get a new kitchen, met with carl price, a lovely man and obviously loves his job, went throught all we required and made a few changes and couldnt ask for more. Would highly reco... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Lincoln

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, United Kingdom

  • +441522539539

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(236)

14,208 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ayesha went above and beyond sorting…here

Ayesha went above and beyond sorting out the correct item and loading it into my car. Nothing was too much trouble. I wish there were more shop assistants like her

February 13, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Joan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ayesha in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Bought a great kitchen at Wickes Lincoln

Bought a kitchen at Wickes, Lincoln, assisted by Carl Price (Design Consultant). Excellent service - Carl guided us through the process, listened carefully to what we wanted, made very helpful suggestions, and presented us with sensible, viable options. Carl measured our kitchen, drew a rough design - which turned out to be perfect when put through the software - and gave us a fully costed package. Well done - could not have been better for service.
What could Wickes do better? Some of their cupboards are not fully accessible to older, or disabled, customers. However, Carl gave us a range of options which helped us round any potential difficulties - small changes in design would have given us much more choice

February 9, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Robert, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

MJ Smit, a great designe

MJ made us feel very welcome, was very knowledgeable, and helped us with making a kitchen design we wanted from the description we gave him. His knowledge on the design front, with what matched what, what could fit, and even small details of which we never thought, i.e. how far the dishwasher door would pull out, and whether we could open the drawer for the cutlery at the same time. He was incredibly polite, and when he came to our house for the final measurements, he was very thorough, and worked well with our inquisitive dogs, who must be involved in all work in the house. A fantastic designer, wasn't nd would highly reccomend.

January 30, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Rhys, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Really good kitchen design service

Your kitchen designer, Rob, listened to what we wanted and then produced a design that met our needs really well. He was also able to suggest alternatives when we were unsure about anything. An excellent service!

February 7, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi J sturdy, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Rob and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space - FB

Rated 5 out of 5 stars

Excellent service, highly recommend

Excellent service from Carl Price our design consultant! Can't thank him enough for all his efforts in making such a big purchase stress free and being a pleasure to work with. Can't wait to see the final results!

February 1, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Karen, thanks for your positive feedback, and I'm delighted that Carl was amazing throughout your design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

amazing service- would highly recommend

We have spent the last few months designing a bespoke kitchen to suit my mum's requirements with the wonderful help from our design consultant Carl Price.
We visited many other retailers to look for kitchens but Carl was the only one who introduced himself and made a real effort to make us feel special from the minute we walked in and his excellent customer service, humour and professionalism helped seal the deal. He's been a pleasure to work with throughout this whole process and would highly recommend him to anyone looking for an amazing kitchen.
We can't wait to see the kitchen in all it's glory when it's finally finished , thanks Carl!

February 1, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hello Verity, thank you for your amazing feedback, and I'm glad that you enjoyed the design experience from Carl in our Lincoln store, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Rob from Lincoln

Rob from Lincoln, came to our home and designed a us kitchen to match our budget (Not high end but middle of range) and was fantastic throughout our journey and went beyond all expectations to help us out. I couldn't of ask for a better experienced and nicer guy to deal with. Also big thank you to the whole store in general. What a team.
Thanks once again Rob, you where fantastic

January 5, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Gary, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rob in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

We were lucky to have Carl Price to…

We were lucky to have Carl Price to help us through planning our kitchen. His attitude was attentive and very professional. We were very involved at each stage which was appreciated and look forward to the next stage.

January 27, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey there, thanks for your five-star review, and I'm glad that you enjoyed the service from Carl in our Lincoln store. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Excellent service at the Lincoln branch

Went in to the Lincoln branch to buy a second cupboard for our utility. Found the ones we have but they were flat packed.
I also noticed a sink I rather liked - however the single bowl (that we need) was shown in white but the same one was available in black in a 1.5 bowl. So I had questions!
Other half went off to find a staff member and found the very friendly & smiley Lewis. Lewis and his trusty tape measure came and showed me how big the cupboard was that I was looking at (I need to “see” things) and also looked and found out that yes, I could have the sink I wanted in black. He also informed us how long it would take to arrive, that it would come direct to the house, and basically answered all the questions before we needed to ask them.
Absolute star - exactly what we would hope to have from a staff member - he knew his stuff/where to find the info he didn’t know off the top of his head, and gave us all the info we needed so when we left the store complete with brochure we knew what to order, how far in advance and how. 5* service from Lewis.

January 25, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Niccy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lewis in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great service

This is the first time that we have had a kitchen planned and I can say that it was a lot less stressful than I thought. I really needed a guide to help us through the process and Carl Price was our designer and planned our kitchen. He had lots of great ideas and that is exactly what we needed. He wasn't happy until we were happy and now I am really happy with the results. The staff in the branch were very helpful, friendly and gave great service.

January 25, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Deb, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

This was the second time we saw Mr Carl…

This was the second time we saw Mr Carl Price, the first was at our house and the second time in the store. Carl really knows his kitchens and helped us choose the best one for our home. His knowledge really helped us and we can not recommend him enough.

January 25, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Bathroom refurbishment

Came to Wickes for a bathroom refurb, Carl Price was assigned to design it, he was very helpful and professional, very thorough and friendly.

Designed what seems to be the perfect bathroom for me. You can really tell he loves his job.

Outstanding

January 22, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Needed some help with buying some paint…

Needed some help with buying some paint and Victoria was very helpful. Been to this store many times and all the staff has been fantastic.

January 18, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Suresh, thanks for your five-star review, and I'm glad you enjoyed the service from Victoria in our Lincoln store! - Dylan

Rated 5 out of 5 stars

Carl was a fantastic design consultant

Carl was my design consultant and from the moment he came to my door, he made me feel completely at ease and was very receptive to any hesitations or changes I wanted to make. He then sat with me for 3 hours in store to ensure I was 100% happy with everything and was more than happy to take a little extra time or go back and make edits to make sure my bathrooms were exactly as I wanted them. I made it clear from the start that I had a budget and he was very honest and said he would be able to help me make cost effective decisions throughout, which he did. Incredibly knowledgeable and competent at his job and would definitely recommend!

January 18, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Harriet, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Carl and that he was able to help you create your dream bathrooms within your budget. It's fantastic that he took the time to address all your concerns and ensure you were completely satisfied with the design process. We appreciate you sharing your experience and we're so glad you're happy with the results! - Dylan

Rated 5 out of 5 stars

My driver Chris provided outstanding…

My driver Chris provided outstanding service today. When I explained that the replacement fence panel was to stop a neighbour's vicious Alsation from getting into my garden again, he insisted on not leaving it in the garage, but getting through the undergrowth and putting the fence in the gap, despite the danger that a dangerous dog could appear at any time. Absolutely outstanding service.

January 17, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Rosanne, thanks for your five-star review! - Dylan

Rated 5 out of 5 stars

Wickes Lincoln bathroom design service

If you want a bathroom design service go to Wickes Lincoln and ask for Carl Price
Organized knowledgeable and helpful
Good design suggestions and advice
Computer design
Nothing too much trouble
Would recommend

January 11, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Rob Kilsby was fantastic

Rob Kilsby was fantastic he was very professional and guided us through the home visit and design process, nothing was too much trouble and went the extra mile to make sure we had what we had in mind and gave us ideas we hadn’t thought of. Would highly recommend great design consultant.

January 4, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Angela, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Rob and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope you enjoy your new space. - FB

Rated 5 out of 5 stars

Carl Price Wickes kitchen design…

Carl Price was very helpful in the design of our kitchen, very informative on all appliances and cupboards etc. Happy to amend design and styles etc.he was always friendly and open to our suggestions. An all
round taxing but enjoyable experience.

January 6, 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Mick, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Carl and how pleased you are with the service they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Very happy with our new kitchen

Very happy with our new kitchen, Carl price -design consultant listened to what we wanted, gave advice and some suggestions we wouldn't have thought about and designed us a fabulous kitchen.
Thank you Carl 🙂

August 19, 2024
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Claire, thanks for taking the time to share this feedback, we are pleased to hear that Carl provided exactly what you wanted, we appreciate you taking the time to let us know. RD

Rated 1 out of 5 stars

Unhelpful but quite happy to rip off…

Unhelpful but quite happy to rip off their customers.

December 7, 2024
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Overton,
Thank you for taking the time to leave your review. We are sorry to hear about the issues you have experienced, this is not the level of service we aim to provide. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look