Wickes - Lincoln Reviews 

236
TrustScore 4.5 out of 5

4.7

Outer Circle Road, Lincoln Lincolnshire, LN2 4HU, GB


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Rated 1 out of 5 stars

Ordered a new kitchen but a bin cupboard door & a hob drawer front were damaged - re ordered them on 04/07/26 still not arrived & when contacted cust services was told to call parcel force who had sen... See more

Company replied

Rated 5 out of 5 stars

I can only comment on the process so far in ordering a bathroom but Carl Price has been exceptionally helpful in discussing the project , guiding in choosing products and designing the project. He... See more

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Rated 5 out of 5 stars

MJ Smit, Design Consultant at Wickes Lincoln, was fantastic. He came to my home, listened carefully to what I wanted and really took the time to understand how I use the space. He then created an am... See more

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Rated 5 out of 5 stars

We were looking to get a new kitchen, met with carl price, a lovely man and obviously loves his job, went throught all we required and made a few changes and couldnt ask for more. Would highly reco... See more

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Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Lincoln

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, United Kingdom

  • +441522539539

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

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4.7

All reviews

(236)

14,161 reviews in the last 12 months

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Rated 5 out of 5 stars

Harry mixed some paint for us and was…

Harry mixed some paint for us and was extremely pleasant and helpful. We had a problem with the the colour mix but he was equally helpful when we had to go back and sort it out.

February 21, 2025
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Reply from Wickes - Lincoln

Hey Sherry, thanks for your five-star review, and I'm glad you enjoyed the service from Harry in our Lincoln store! - Dylan

Rated 5 out of 5 stars

Seamless exchange

Made a mistake with the tiles I bought and everyone was more than helpful when I returned to change them especially Harry who helped by unloading first lot of tiles and then loading second lot into my car. Thank you.

March 13, 2025
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Reply from Wickes - Lincoln

Hey Jackie, thanks for your five-star review, and I'm glad you enjoyed the service from Harry in our Lincoln store! - Dylan

Rated 5 out of 5 stars

Excellent help from Design Consultant

Really excellent help from Design Consultant Carl Price at Wicks in Lincoln when we chose to refurbish our en-suite. He has expert knowledge on all items on display, and alternatives that we had not considered. Carl produced for us a splendid plan with photos which is just what we wanted. Looking forward to the installation.

March 16, 2025
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Reply from Wickes - Lincoln

Thank you for your kind words about your experience with Carl. We're thrilled to hear that he was able to provide you with the expert advice and support you needed to make your en-suite refurbishment a success. We're also delighted that he was able to create a plan with photos that met your expectations. We wish you all the best with your installation and hope you enjoy your new en-suite. - SW

Rated 5 out of 5 stars

Paint Purchase

LIAM at the Lincoln Branch was superb in helping us to choose paints for our home, his customer service is excellent.

March 15, 2025
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Reply from Wickes - Lincoln

Thank you for your kind words. We are thrilled to hear that you had a positive experience with Liam. We appreciate your feedback and will share it with the team. - SW

Rated 5 out of 5 stars

Lincoln Wickes, thank you

I visited the Lincoln Outer Circle store on Monday 10th March. The help given to me by Liam was excellent. Thank you Liam. You gave great customer help.

March 10, 2025
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Reply from Wickes - Lincoln

We are so glad to hear that you had a positive experience at our store. We appreciate your kind words about Liam's excellent customer service. We strive to provide our customers with the best possible experience and we are happy to hear that Liam was able to help you. - SW

Rated 5 out of 5 stars

Carl was friendly

Carl was friendly, easy to talk to and listened to our requirements then advised and suggested, he was informative and not at all pushy.
On the home visit he was honest when something he had suggested in store, in reality, wouldn t have worked have worked which was appreciated

March 8, 2025
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Reply from Wickes - Lincoln

Thank you for taking the time to leave your review. We're delighted to hear about your positive experience with our team member. We appreciate your feedback and are glad you found our service helpful and honest. - SW

Rated 5 out of 5 stars

Renovation - bringing the kitchen back to life!

We were in need of a new kitchen and Carl Price was a great help listening to our requirements, making suggestions and offering ideas whilst being mindful of our budget.
We had a home visit from Carl who is clearly experienced, resulting in an excellent design. With some tweeks made whilst in store viewing the 3D plan and useful mock up doors and handles, choices were easily made and we can't wait for it to come to life, thank you.

March 9, 2025
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Reply from Wickes - Lincoln

Thank you for taking the time to share your positive experience. We are thrilled to hear that you found our team member to be so helpful in guiding you through the process of designing your new kitchen. We're delighted that you were happy with the design and that you're excited to see it come to life. - SW

Rated 5 out of 5 stars

Very positive experience

We wanted a new kitchen, Rob carried out a home visit and noted our requirements. He drew up the design and explained each element to us at the store
He showed us exactly what we were buying, right down to the shape of taps.
The 360 ° kitchen design was shown to us on screens on store and emailed to us.
His immense depth of knowledge was obvious as was his understanding of our requirements.

March 9, 2025
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Reply from Wickes - Lincoln

Hi Angela, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rob in our store and that they provided you with useful advice. -AH

Rated 4 out of 5 stars

Our Design Consultant

Our Design Consultant was warm, cheerful and very helpful. Quick to hear our thoughts and with her expertise and suggestions put together a plan. Patient to a fault with our deliberations, she gauged our mindset and worked with us. Our bathroom is yet to be installed but the process thus far has been a very positive experience.

February 25, 2025
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Reply from Wickes - Lincoln

Hey Trevor, thanks for your amazing review, and I'm glad you enjoyed the service throughout your bathroom design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Carl Price is an asset to Wickes…

Carl Price is an asset to Wickes Lincoln. We have had a lot of fun over the last few months planning and designing our new kitchen and can't wait to see the hard work be brought to life. His passion and enthusiasm to kitchen design has meant we now have the kitchen of our dreams. Nothing is too much to ask, and whatever you need he will try his best to create, while also offering his expert advice too. Couldn't recommend him enough.

March 10, 2025
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Reply from Wickes - Lincoln

Hey Lauren, thanks for your five-star review, and I'm glad that Carl was super helpful throughout your kitchen design. It makes us proud you couldn't recommend us enough, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Carl Price was very helpful and new…

Carl Price was very helpful and new exactly what we wanted .!

March 8, 2025
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Reply from Wickes - Lincoln

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Replacing our kitchen.

We recently decided to replace our kitchen. After considering the verity of suppliers we felt that the Wickes offer would be the best.
After measuring up and having an idea of he layout we visited the Wickes store in Lincoln. After looking around we booked an appointment with Carl Price. At the appointment Carl went through our ideas and with his expertise and experience he suggested some improvements and produced a layout for us to see.
As a true professional he arranged a home visit to check our measurements, during the visit a second appointment the store was arranged to finalise the layout and cost.
In summary, the way Carl engaged and helped improve our ideas was more than we could have expected and would have no doubt recommending them him. Please pass on our thanks to Carl for his understanding, experience and very friendly manner.

March 5, 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Bryan, Thank you for your kind words and five-star review. We're thrilled to hear that you had such a positive experience with our team in Lincoln. It's wonderful to know that you found our consultant to be helpful, knowledgeable, and friendly. We're proud to have such dedicated employees who go above and beyond to help our customers. We hope you enjoy your new kitchen! - SF

Rated 5 out of 5 stars

Kitchen purchase

Went to Wickes with a good idea of what we wanted and some rudimentary drawings. Having spent time looking at lots of kitchens on display the Sofia model stood out for us. We then spoke with Carl Price (Design Consultant) who having listened to us, was able to advise and guide regarding the choices available regarding every aspect of the kitchen. Throughout the process Carl’s focus was on helping us to achieve what we wanted too rather than any hidden agenda. Following what was an impromptu appointment we arranged for Carl to visit our home and carry out a comprehensive survey. Armed with this information he was able to accurately draw and design our kitchen. On our returning to Wickes the following day Carl was able to show us a CAD designed virtual model of our kitchen. At this point Carl was happy to discuss every detail and make any adjustments. Carl was happy to look at any alternatives and provide us with cost comparisons. Again Carl’s focus being on what we wanted and what we were comfortable with. Throughout the process Carl very professional and knowledgeable, he was most helpful without being pushy and made the experience enjoyable.

February 26, 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Terry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Carl and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Carl at Lincoln has been great

Carl at Lincoln has been great. Just ordered a kitchen drawn up by him. Everything from the initial visit, home consultation and final design have gone smoothly. Carls taken our requirements on onboard and also come up with some good ideas which helped with the cost of the project. Been looking around at several kitchens but Wickes by far had the best selection and we really liked the mock up area where you can mix and match cupboard doors, handles and worktops to find exactly what you are looking for.

February 22, 2025
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Reply from Wickes - Lincoln

Hi Tom, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 4 out of 5 stars

Arrived looking for a garden shed,only…

Arrived looking for a garden shed,only had 1 in store, which was far too small.
Harry went above & beyond very helpful,found the shed we wanted

February 21, 2025
Unprompted review
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Reply from Wickes - Lincoln

Hey Sharron, thanks for your positive feedback, and I'm glad Harry was able to help you in our Lincoln store! - Dylan

Rated 5 out of 5 stars

Amazing experience !!

We arrived in your Lincoln Store and expectations were exceeded . Carl Price is an absolute credit to your business! He offered us fantastic service, wonderful choices & an amazing experience! He was patient , listened to our needs and delivered our ultimate kitchen ! My husband, who is usually reluctant to make a choice , without gathering other quotes , signed up with Wickes without hesitation. If possible I would give this service 11/10 !!

February 9, 2025
Unprompted review
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Reply from Wickes - Lincoln

Hey Rylee, thank you for your wonderful feedback, and I'm delighted Carl was amazing throughout your kitchen project, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Hooray we have a new kitchen

Hooray we have a new kitchen!
Thanks to Carl Price, design consultant.
Carl was able to work with our budget using a mix of cabinet ranges to get exactly what we wanted. Any changes or tweaks were met with no drama 😀

February 19, 2025
Unprompted review
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Reply from Wickes - Lincoln

Thank you for taking the time to share your positive experience. We're thrilled to hear that you're happy with your new kitchen and that Carl was able to help you achieve your vision while staying within your budget. We appreciate your kind words and hope you enjoy your new space for many years to come. - SW

Rated 5 out of 5 stars

Bathroom re-design

Excellent discussions with Carl Price (Design Consultant) about our potential plans. He was polite, knowledgeable & thought through our needs in a friendly manner, recommending practical options, but not afraid to change them when we asked.

February 15, 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi David, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Having a kitchen designed by Wickes.

Carl Price was our consultant and he made our experience of buying a kitchen pleasurable and not at all stressful. He thought about what we wanted and how our lifestyle would fit in with the kitchen. He gave us different ideas to think about, was very professional and put a lot of thought into the planning of it all. Everything was done in one day, from coming out to view our kitchen space and drawing it, to seeing the finished design on the computer later on, on the same day. We are very excited to be having a new kitchen.

February 18, 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Michaela, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

You will receive excellent, friendly service

My daughter and I visited Wicks in Lincoln and was warmly approached by Liam, asking if he could assist. I was completely at a loss of what I needed and Liam couldn't have been more helpful and honest.

If Liam was unsure of something he was truthful about not knowing and went to find out the answers. Liam was very patient and helpful advising what I needed.

He carried the paint and a few other things to the checkout and then waited at the till and took it to my car for me. Liam was helping me for a while and I said i hoped he hadn't gone over his finish time. He said no, still got 4 minutes to go, but said, he would never leave a customer he was helping just because his shift had finished.

If there was a survey on Liam I would rate him 10/10 for everything, his customer service skills are impressive.

Would I recommend Wicks from this experience - Yes absolutely.

February 17, 2025
Unprompted review
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Reply from Wickes - Lincoln

Hi Sue, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Liam in our store and that they provided you with useful advice. -AH

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