Wickes - Minworth Reviews 96

TrustScore 4.5 out of 5

4.6

Walmley Ash Road, Sutton Coldfield, Minworth West Midlands, B76 1FG, GB


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Rated 5 out of 5 stars

We had a kitchen design done by Mizan. Very knowledgeable easy to talk to. We went to another local kitchen design team previously and all I can say is mizans professionalism shone through,he went abo... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at Wickes Minworth for many years, and every visit has been a great experience. Today was no exception — Laura was exceptionally friendly, helpful, and genuinely supportive. Thank y... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible attitude with the female staff member at the sore today. I asked to see about a M class hover she shrugged her head as if I was talking another language and to get help about a hov... See more

Company replied

Rated 5 out of 5 stars

We have just had our fabulous new kitchen fitted by Wickes and we could not be more delighted. Our Design Consultant Camraan Hamid was so professional extremely helpful and knowledgeable throughout.... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Minworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Walmley Ash Road, Sutton Coldfield, Minworth, West Midlands, B76 1FG, United Kingdom

  • +441213131666

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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Rated 5 out of 5 stars

We had a kitchen design done by Mizan

We had a kitchen design done by Mizan. Very knowledgeable easy to talk to. We went to another local kitchen design team previously and all I can say is mizans professionalism shone through,he went above and beyond to find us the best deals for our budget. Thank you mizan

May 25, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Janet, we're so pleased to hear about your positive experience with our kitchen design service. It's wonderful that you found our team knowledgeable and professional in finding the best deals. -LG

Rated 5 out of 5 stars

I’ve been shopping at Wickes Minworth…

I’ve been shopping at Wickes Minworth for many years, and every visit has been a great experience. Today was no exception — Laura was exceptionally friendly, helpful, and genuinely supportive. Thank you for the consistently excellent service.

May 24, 2026
Unprompted review
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Reply from Wickes - Minworth

We truly appreciate your kind words and continued loyalty, Marcin. We're so glad to hear that Laura was exceptionally friendly and helpful. Thank you for your wonderful feedback! - AB

Rated 5 out of 5 stars

The professional approach by your…

The professional approach by your designer Maddy from the Minworth department and being very helpful

May 12, 2026
Unprompted review
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Reply from Wickes - Minworth

We appreciate you taking the time to leave us this great review Kevin! We're so glad to hear that Maddy in Minworth was professional and helpful. - Andrew

Rated 5 out of 5 stars

Great customer service

Went to buy decking was unsure what to purchase, Laura at the Minworth store assisted me and had great customer service took the time to listen to what I was looking for. Left store very happy with purchase.

May 11, 2026
Unprompted review
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Reply from Wickes - Minworth

We appreciate you taking the time to leave us this review. We're happy to hear that Laura provided great customer service, and you left the store very happy with your purchase. -AK

Rated 5 out of 5 stars

I went in looking for new doors and…

I went in looking for new doors and needed some help with measurements a young lady called demi was so helpfull she explained everything to me and helped me pick out a style, made my trip so much easier would highly recommend this store!!

April 10, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Donna, We appreciate you taking the time to share your experience. We're happy to hear that you received great support and that the assistance you received made your trip easier. - Sean

Rated 5 out of 5 stars

Great store!

Great store! Been to many and this is one of the best.

The staff are very friendly, Demi was particularly helpful and knowledgable.

May 7, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Chris, we appreciate you taking the time to leave us this wonderful review! We're so glad to hear that you enjoyed your experience and found our staff helpful. -LG

Rated 5 out of 5 stars

The manager Demi made my experience at…

The manager Demi made my experience at wickes so good I might come back anything I needed she knew about it and where it was

WICKES encyclopaedia!!!

May 4, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Ross,

It's great to know that Demi's expertise and assistance made your visit so worthwhile. We appreciate your kind feedback! -Ellysse

Rated 5 out of 5 stars

Great store team

Great store team, helpful colleagues

May 6, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Mohammed, We appreciate you sharing your experience with us, we're so happy to hear that our team was helpful during your visit to our store. - Sean

Rated 5 out of 5 stars

Great experience in store

Great experience in store, Beverley served me at the till and helped me with trade card

May 6, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Aleem, We're glad you enjoyed your in-store experience and that Beverley made this a positive visit for you. Thank you for your kind feedback! - Andrew

Rated 5 out of 5 stars

beverley was really helpful when i was…

beverley was really helpful when i was at the till and the store is always fab

May 6, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Aleem, We're glad you enjoyed your in-store experience and that Beverley made this a positive visit for you. Thank you for your kind feedback! - Andrew

Rated 5 out of 5 stars

Camraan has been brilliant highly…

Camraan has been brilliant highly recommended.
Many thanks

April 30, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi, Nicole. Thank you for taking the time to share your review with us. We're really pleased to see you're happy with the service you received from Camraan. Thank you again for your valuable feedback. - Scott H

Rated 1 out of 5 stars

Absolutely terrible attitude with the…

Absolutely terrible attitude with the female staff member at the sore today. I asked to see about a M class hover she shrugged her head as if I was talking another language and to get help about a hover. To be told go online and find it yourself. Very rude old lady think her customer service skill are none existent. Very rude bad attitude. You might as well close the stores down make it all on line and collection points without staff with bad attitude. Shocked to be fair I shop in wick quite often and today I think I'll take my business else where that's how angry I am

April 30, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi, Vally. Thank you for taking the time to share your review with us. I'm sincerely sorry to learn of the negative experience you had in store. This is not the level of customer service we expect to see. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Just been in the store again today,

Just been in store again today,
what a great team I have to say,
ordered some bark to be delivered,
All staffs’ greeting was well considered,
Then ace Beverley the Ninja helped me out,
She’s the best without a doubt,
Helpful and friendly and efficient too,
Now you know what you’ve got to do,
Get to WICKES in Minworth without delay,
You’ll be happy in every way 🙂
The end.

April 29, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Adrian,

It's wonderful to hear that you had such a positive experience in our store! It's great to know our team made you feel welcome and provided efficient service. We appreciate you highlighting the service you received from Beverley! Thanks for your feedback. -Ellysse

Rated 5 out of 5 stars

Taylor was amazing

Taylor was amazing. Great support. Saved me soo much time

April 16, 2026
Unprompted review
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Reply from Wickes - Minworth

We're happy to hear that the support from Taylor was helpful and saved you time. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

Best Kitchen Designer EU

I recently had my kitchen designed at Wickes and just had to leave a review for Mizan, who was absolutely fantastic from start to finish.

As a customer, I couldn’t have asked for a better experience. Mizan was incredibly knowledgeable and clearly knows his craft inside out. He took the time to listen to exactly what I wanted, offered brilliant suggestions, and guided me through every step with patience and professionalism.

What really stood out was how much effort he put into making sure everything was perfect. Nothing was too much trouble, and he made the whole process feel easy and stress-free. His attention to detail and genuine care for getting the best result really shows.

I’m so happy with the final design—it’s even better than I imagined, and that’s all thanks to Mizan. He’s a huge asset to Wickes, and I would highly recommend him to anyone looking to design their kitchen.

Thank you again, Mizan! Its a shame you had an arrow to the knee, i think your modelling career could have also taken off... I will return for my Bathroom Design and Solar from you :)

February 13, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Mobasher, Thanks for taking the time leaving your review. We're happy to hear that your design consultant was fantastic from start to finish. We're also happy to see that they were knowledgeable, patient, and made the whole process easy and stress-free. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Fabulous New Kitchen

We have just had our fabulous new kitchen fitted by Wickes and we could not be more delighted. Our Design Consultant Camraan Hamid was so professional extremely helpful and knowledgeable throughout. He listened to what we wanted gave us great ideas and designed our kitchen better than we thought possible. Our Wickes Fitter Ben Furze was just fantastic ultra reliable he ran every element of the job coordinating other tradesmen (who were all great) his work was immaculate nothing was too much trouble. Highly recommend Wickes Minworth and both Camraan and Ben.
Shout out to the delivery men too they were also great.

April 11, 2026
Unprompted review
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Reply from Wickes - Minworth

We appreciate you sharing your new kitchen experience. We're delighted to hear that Camraan Hamid was helpful and knowledgeable, designing your kitchen beyond expectations. It's also great to know the fitter Ben was reliable, coordinated the job well, and his work was immaculate. Thank you for your feedback. -AK

Rated 5 out of 5 stars

Great kitchen experience

Maddie Hammond has been amazing from the get go she has been professional very helpful has good knowledge she has gone over and above to help me.

March 31, 2026
Unprompted review
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Reply from Wickes - Minworth

We appreciate you sharing your experience. We're happy to hear that you found Maddie Hammond professional, knowledgeable, and helpful. Thank you for your positive feedback. -AK

Rated 5 out of 5 stars

I came to make a return and Demi was…

I came to make a return and Demi was the manager dealing with it, she has been outstanding in terms of customer service and manners. She kindly and efficiently dealt with my issue and was so lovely , I highly recommend Demi she was a delight throughout the whole process

February 27, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Samina, We appreciate you taking the time to share your experience. We're happy to hear that the manager, Demi was outstanding in terms of customer service and manners, and efficiently dealt with your issue. -SM

Rated 5 out of 5 stars

went into wickes today had an amazing…

went into wickes today had an amazing time Beveney was the best she showed everything
and got me the pest price

February 27, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Qasim, We're happy to hear that you had an amazing experience! We appreciate you mentioning the excellent service you received and the great value you found. - Sean

Rated 5 out of 5 stars

Great customer experience recently…

Great customer experience recently returning a faulty Karcher. Staff member was so helpful, friendly and polite and there were no issues at all exchanging our faulty item

February 10, 2026
Unprompted review
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Reply from Wickes - Minworth

Hi Caroline.

We appreciate you sharing your feedback. We're happy to hear that you had a great experience with the return and exchange, and that our staff was helpful, friendly, and polite.- PP

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