Wickes - Nuneaton Reviews 

117
TrustScore 4.5 out of 5

4.6

Weddington Road, Nuneaton West Midlands, CV10 0AD, GB


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Rated 5 out of 5 stars

I couldn’t recommend Gary highly enough! From start to finish of the kitchen design, he has been incredibly patient, especially with all the changes I made along the way. Nothing ever felt like to... See more

Company replied

Rated 5 out of 5 stars

Just wanted to say a massive thank you to Kenan's Kitchens for the recent kitchen refurbishment completed for us. Everything that Kenan and Mo and the rest of the team did for us to bring the Wickes... See more

Company replied

Rated 5 out of 5 stars

Right from the first meeting with Gary he made everything easy regarding planning our kitchen. Nothing was too much trouble even when we kept changing our minds over different things. He didn’t just s... See more

Company replied

Rated 1 out of 5 stars

Store staff are excellent and very helpful, products are extremely good however the delivery company they use DX Freight are appalling. Delivery of two new replacement doors arranged for 26 May, th... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Nuneaton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Weddington Road, Nuneaton, West Midlands, CV10 0AD, United Kingdom

  • +442476352919

4.6

Excellent

TrustScore 4.5 out of 5

117 reviews

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4.6

All reviews

(117)

13,416 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Marika was fantastic in understanding what I wanted and sticking within budget, and her knowledge of the products and the system made it such a quick and easy process when designing our bathroom. Highly recommend.

October 31, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hi Sarah, thanks for taking the time to share this feedback, we are pleased to hear that Marika was fantastic, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Marika the salesperson was very…

Marika the salesperson was very pleasant and brilliant in understanding in what we were looking for and even came to our house to check all the dimensions for our bathroom the service was brilliant

November 1, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Marika and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great advice given and kitchen…

Great advice given and kitchen requirements interpreted correctly. Thanks Gary!!

October 20, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hi Alison, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Gary and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Gary was very helpful

Gary was very helpful, nothing was too much for him ,came out the same day to design my kitchen and measure up , very polite and very professional thank you Gary

November 3, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Great customer service!!

We have just placed an order for a new kitchen from wickes. Gary meason was fantastic he went through everything with us came out and measured our kitchen sent us a video of the kitchen he could not have been more helpful or knowledgable thankyou Gary

November 1, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hi Eileen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Gary and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Dream kitchen all thanks to Gary!

Having brought my first home in Nuneaton, i was looking to renovate the kitchen. I had visited a few different stores to get a feel for what i wanted and ending up choosing Wickes. I am so glad i did ! Gary was my design consultant and from the first initial email through to purchase, he brought all his expertise to help me get my dream kitchen ! I had mention a few things i was looking for on the design when he was measuring and then when it came to the appointment, it was literally perfect! Most of the appointment was just looking at details and seeing how different ones looked such as door handles, worktops etc because of how great the kitchen already looked.

Gary did such an amazing job and i am so excited for my new kitchen! I would definitely recommend Wickes and i will be back for future renovations!

October 30, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hi There, Thanks for taking the time to leave a lovely review. Is great to hear how Gary handled the design process and was able to deliver an excellent service. - SW

Rated 5 out of 5 stars

Excellent kitchen design experience

The service we received from the beginning from Gary at Nuneaton Wickes has been excellent. He took the time to explain the detail, options to consider and provided valuable insights and suggestions that truly enhanced our vision for the space.
The entire experience was enjoyable and stress-free, thanks to Gary's friendly personality, knowledge and expertise.

September 30, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hi Sophie, Thank you for the lovely review. Its great to hear that Gary provided an amazing design experience. - SW

Rated 5 out of 5 stars

Gary bagnall has fitted our kitchen for…

Gary bagnall has fitted our kitchen for us can't believe it is the same kitchen he has gone one beyond for us such a lovely guy nothing to much trouble he is from Nuneaton store we are more than pleased with kitchen we wish all the best & thankyou again

October 18, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hi Neil, thanks for taking the time to share this feedback, we are pleased to hear that Gary provided you with a great service and that you love your new kitchen, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Have been a customer of this store for…

Have been a customer of this store for years and always recommend it but have never bothered to leave a review, instead preferring to give feedback/praise directly instore as I always take note of name badges so that i can pinpoint good service directly... however after a 6 month period of going in and asking for what seem to be random requests for my DIY endeavours I feel I have to mention how impressed I have been by a couple of staff members for dealing with a seemingly mad woman and her crazy ideas (especially on the occasions I've turned up disheveled mid project having had a change of idea mid way through!). Gary, Jenny and Trinity have all been fab to deal with and helped immensely but a special mention must go to a young lady called Becci - on more than one occasion she's managed to navigate my non-specific descriptions of what I needed and/or was trying to achieve and has always either known what I meant or suggested a workable alternative. Her professionalism, warm and friendly nature and her approachability are second to none and she really is a credit to the store! I hope she somehow sees this and knows just how grateful the frazzled, mad woman truly is :)

September 22, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hey Lisa, thanks for your help, and I'm glad you enjoyed the service in our Nuneaton store, it makes us proud that all the staff are all so helpful towards you in store! - Dylan

Rated 1 out of 5 stars

Do not use this company .1 star is to…

Do not use this company .1 star is to generous for it . Had a bathroom designed and installed by Wickes. The bathroom was installed 4 months late because the frist installer had to have an operation and couldn't do the job . Had a company call S C PROPERTY to install the bathroom at a later date. The bathroom tuck 3 weeks to install after a few weeks the shower started to leek ,the flooring they put down started to come apart. Contacted sc property about it they said they would be out to do next day . They didn't turn up or answer their phone. So contacted Wickes customer service to report the faults they said that they would be InTouch in 72 hours . That was 7 weeks ago and nobody has been in contact even though we have been in contact with them several times . The problem with the bathroom is getting worse the shower is still leaking the floor is coming apart and now the toilet is leaking from where they connected it to the soil stack. We are still waiting on a reply from Wickes but the just keep trying to fob us off . It is now august and still don't have a working bathroom

April 21, 2024
Unprompted review
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Reply from Wickes - Nuneaton

Hey Lee, thanks for your valuable feedback, and I'm deeply sorry to learn of your negative bathroom installation experience. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further. - Dylan

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