Wickes - Peterborough Reviews 137

TrustScore 4.5 out of 5

4.7

Forty Acre Road, Peterborough Cambridgeshire, PE1 5PS, GB


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Rated 5 out of 5 stars

Bethany the planner was very helpfull from start to finnish couple of items were missing but soon sorted out the fitters where great got the job done but didnot rush things all went smoothly very happ... See more

Company replied

Rated 1 out of 5 stars

No words can describe how poorly run this branch is and how inept the management and so called design consultants are. So are you going to pick up these shower screens you have sent wrong like everyt... See more

Company replied

Rated 5 out of 5 stars

I would just like to say a huge thank you to Steve for being so helpful and going above and beyond to help me with my purchase ( railway sleepers and accessories) Steve couldn't have been more helpf... See more

Company replied

Rated 5 out of 5 stars

Went to the Wickes Peterborough branch today, to enquire about some Dulux paint, I was served by Colin, he was outstanding, what a nice chap and he was very informative Genuinely Peterboroug... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Peterborough

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Forty Acre Road, Peterborough, Cambridgeshire, PE1 5PS, United Kingdom

  • +441733342937

4.7

Excellent

TrustScore 4.5 out of 5

137 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Great service from Daniel

Great service from Daniel from Peterborough store. Listened and gave us expertise advise. Thank you

May 12, 2026
Unprompted review
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Reply from Wickes - Peterborough

We appreciate you sharing your experience Altaf. We're happy to hear that you received great service and expert advice from Daniel at the Peterborough store. - Andrew

Rated 5 out of 5 stars

Bethany the planner was very helpfull…

Bethany the planner was very helpfull from start to finnish couple of items were missing but soon sorted out the fitters where great got the job done but didnot rush things all went smoothly very happy all the way through would recommend them again

April 6, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi Stephen,

We're delighted to hear that Bethany was helpful, and the fitters were great. We're also glad those missing items were quickly sorted out. We appreciate your positive feedback -Ellysse

Rated 5 out of 5 stars

Just wanted to thank Sally for the…

Just wanted to thank Sally for the excellent personal service given to me this morning.
I was looking for something and she went above and beyond to find it and close the sale.
Many thanks.

April 29, 2026
Unprompted review
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Reply from Wickes - Peterborough

We're happy to hear that you received excellent personal service! We appreciate you acknowledging Sally who went above and beyond to assist you. Thank you for your feedback. -AK

Rated 1 out of 5 stars

No words can describe how poorly run…

No words can describe how poorly run this branch is and how inept the management and so called design consultants are.
So are you going to pick up these shower screens you have sent wrong like everything else on the order

April 27, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi Chris, Thank you for your further post. If you wish to direct message us with the specifics of your complaint we can certainly investigate these for you.

Rated 5 out of 5 stars

Good selection of parts and opening hours suit my work life.

Handy, especially at weekends and late at night after being at work. Great opening times for the busy DIY person.

April 25, 2026
Unprompted review
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Reply from Wickes - Peterborough

We're happy to hear that our opening times are helpful for your busy DIY schedule, especially after work and on weekends. Thank you for your feedback! -AK

Rated 5 out of 5 stars

This is what great customer service looks like

I would just like to say a huge thank you to Steve for being so helpful and going above and beyond to help me with my purchase ( railway sleepers and accessories) Steve couldn't have been more helpful with helping me load the sleepers, choosing the right accessories that I need to complete the boarder and then to help me load them all into my car. This is what great customer service looks like and Steve is an asset to Wickes.

Anyone reading this should ask for Steve when you next go in.

April 25, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi Will, Thanks for taking the time leaving your review. We appreciate your kind words regarding the assistance you received from Steve during your purchase. It's great to know that the help with loading and selecting the right accessories was beneficial. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Impressed

Member of staff knew what aisle, side and how far down the aisle I needed to go to get the item I wanted. Very impressive.

April 17, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi Hugh McCormick, We're happy to hear that our staff's knowledge helped you find what you needed quickly. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Thank you to Dan from Peterborough…

Thank you to Dan from Peterborough store who helped me collect bark and gravel and take to my car.
Super friendly and helfpul. A credit to your store!

April 18, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi, Miss Mease. Thank you for taking the time to share your review with us. We're happy to see that Dan was really helpful and friendly during your visit to collect bark and gravel. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Kitchen replacement

Excellent service from Wickes Peterborough and also Wickes Customer Services from order to completion of installation.

January 30, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi Robert, We're happy to hear that you had such a positive experience with our Peterborough team! Thank you for your valuable feedback. -Summer M

Rated 5 out of 5 stars

Ecellent customer service very helpful

Excellent customer service very helpful
Went above and beyond
Thank you pamela

March 25, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi Shane, We appreciate your kind words! We are happy to hear that Pamela was helpful and exceeded your expectations. Thank you for your feedback. - Sean

Rated 5 out of 5 stars

Colin is so helpful!

I’m at this store pretty much every week as we are renovating our house and the staff is amazing. Colin in particular is always so helpful and friendly! He’s a great asset for the company.

March 24, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi Carla. Thank you for telling us about how helpful, and friendly you find our colleague Colin on your visits to our Peterborough store.

Rated 5 out of 5 stars

Today I went to wicks in Peterbrough,I…

Today I went to wicks in Peterbrough,I knew what I wanted but needed help. A very nice called Dan put me at ease.
He was very informative and helpful,also have a laugh while he helped me. Dan even served and loaded my car. Thanks Dan

March 13, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi, Maureen. Thank you for taking the time to share your review with us. We are delighted to see that Dan was helpful and made you feel at ease, going above and beyond to provide excellent customer service. - Scott H

Rated 5 out of 5 stars

Peterborough Wickes Store

Recently visited Peterborough Wickes store and was helped by Sally who was very knowledgable and was extremely helpful with our questions and queries.
Thank you keep up the good work 👍

November 22, 2025
Unprompted review
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Reply from Wickes - Peterborough

Hi Rach, We appreciate you taking the time to share your positive experience. We're happy to hear that Sally was knowledgeable and helpful with your questions. - Sean

Rated 5 out of 5 stars

Amazing service by Sally

Sally at the Peterborough Wickes was exceptionally kind and helpful. Thank you for all your help Sally!

March 10, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi SK, Thank you for telling us about how kind and helpful you found our staff member Sally on your recent visit to our Peterborough store. Thank you for taking the time to leave a five-star review.

Rated 5 out of 5 stars

The help from Abdur was exceptional

The help from Abdur was exceptional, I had some large items, he helped me load them and take them to my van ,brilliant

February 23, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hey Paul, thank you for your amazing feedback and I'm delighted that Abdur was first class throughout your visit to our Peterborough store! - Dylan

Rated 5 out of 5 stars

Lovely staff

The ladies are always really helpful, Sally, Sarah and Pamela. We enjoy shopping at Wickes and can normally get everything we need, which was the case today.

March 2, 2026
Unprompted review
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Reply from Wickes - Peterborough

Hi Sally,

We appreciate you taking the time to leave us a fantastic review. We're thrilled to hear that our colleagues are helpful and that you enjoy shopping with us. -Ellysse

Rated 5 out of 5 stars

Amazing customer service by Pamela

Amazing customer service by Pamela, great knowledge and supported me buying some products I needed for a project - asset to the team

February 25, 2026
Unprompted review
Wickes - Peterborough logo

Reply from Wickes - Peterborough

Hi Jack, Thanks for taking the time leaving your review. We are happy to hear that Pamela was able to help you get the products that you needed for your project and showed a great range of knowledge. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

I had an amazing experience at Wickes…

I had an amazing experience at Wickes in Peterborough yesterday. I wanted to set up
A business account and was assisted by Sally who provided wonderful customer service. I wanted to place 2 orders for delivery and again all handled efficiently. Sally is a real credit to Wickes.

February 24, 2026
Unprompted review
Wickes - Peterborough logo

Reply from Wickes - Peterborough

Hi, Leon. Thank you for taking the time to share your review with us. We are delighted to see that Sally provided amazing customer service during your visit, helping set up a business account and sorting your deliveries. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Wickes Peterborough

Visted wickes Peterbrough Was helped by a very helpful member of staff her name was sarah .First class member of staff thank you.

February 24, 2026
Unprompted review
Wickes - Peterborough logo

Reply from Wickes - Peterborough

We appreciate you taking the time to share your experience with us. We're happy to hear that Sarah was very helpful during your visit. -AK

Rated 5 out of 5 stars

Put simply….

Put simply….. every Wickes should have a Colin. What an absolute ambassador for customer service he is. He helped me out in the Peterborough store with my paint order and requirements (Knotted Twine) both over the phone and in the store, and in all instances was sincere and very helpful. Thank you Colin - an absolute gem.

February 20, 2026
Unprompted review
Wickes - Peterborough logo

Reply from Wickes - Peterborough

Hi Gail,

We are really happy to hear that Colin in the Peterborough store was so helpful with your paint order. Thank you for your kind feedback. -Ellysse

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