Deb at Pontefract store could not have been more helpful today 10/10 customer service will visit again. Thank you Deb!
Company replied
Location
Switch locationPark Road, Unit A Park Road Retail Park, Pontefract West Yorkshire, WF8 4PR, GB
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See what reviewers are saying
Perfect customer service from Debs at the Pontefract store. Really friendly and helpful at such an early hour! Thankyou Debs.
Company replied
Five star review for Deb! Extremely help and couldn’t do enough for me at the checkout and helping me set up my trade card. Every store needs people like deb to brighten your day up.
Company replied
We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old propert... See more
Company replied
Company details
About Wickes - Pontefract
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Park Road, Unit A Park Road Retail Park, Pontefract, West Yorkshire, WF8 4PR, United Kingdom
- +441977602902
4.6
Excellent
112 reviews
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Thank you to Deb at Wickes Pontefract
Thank you to Deb at Wickes Pontefract. Approachable, knowledgeable and friendly customer service whilst buying my staircase accessories.
October 1, 2024
Unprompted review
Reply from Wickes - Pontefract
Hi SGM, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Deb and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
👌👌👌👌
From walking in the store and being greeted with a chirpy hello from Debs to the vast stock available....
Always have what I need in stock and at great prices ..
Staff friendly and helpful...
👌👌👌
September 30, 2024
Unprompted review
Reply from Wickes - Pontefract
Hi Timo, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Debs and how pleased you are with the service we provide. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great service as usual
I have been to Wicks at Pontefract several times this past week and the service was excellent. Deb at the tills is always chatty and helped me find what I was looking for. She even saved me some money in locating some discounted items. Much better service than I received another hardware store.
September 30, 2024
Unprompted review
Reply from Wickes - Pontefract
Hi, Karl. Thank you for taking the time to share your review with us. I'm really pleased to see that, Deb, at our store in Pontefract, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
Good experience
Deb.
Approachable
Friendly
Helpful
Spot on
Thank you
September 30, 2024
Unprompted review
Reply from Wickes - Pontefract
Hi Jonathan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Deb and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Pontefract Store
Pontefract Store, getting to be a regular thing coming here for supplies for my daughter’s house renovation. Good selection of materials at good prices. Deb is the one who usually serves us, very helpful and polite.
September 22, 2024
Unprompted review
Reply from Wickes - Pontefract
Hey Shaun, thanks for your five-star review, and I'm glad you had a great time in our Pontefract store! - Dylan
Very helpful & friendly Deb
Called in for Storm dry which is quite expensive, the lady serving (Deb) asked me if I had a trade card, she signed me up and I saved £8.50. Deb was really helpful & friendly the sign up took a few minutes. Thank you Deb x
September 24, 2024
Unprompted review
Reply from Wickes - Pontefract
Hi Claire,
Thank you for leaving a lovely review. We are happy to hear that Deb was able to deliver amazing customer service! - Sean
Been to the Pontefract store multiple…
Been to the Pontefract store multiple times over the last few weeks and Deb is always very helpful, friendly ... I used to avoid this store but not any more!
September 23, 2024
Unprompted review
Reply from Wickes - Pontefract
Hi Louis, thanks for taking the time to share this feedback, we are pleased to hear that Deb is always helpful, we appreciate you taking the time to let us know. RD
Deb was excellent
Deb was excellent, a credit to the store. Thank you for excellent customer service!
September 16, 2024
Unprompted review
Reply from Wickes - Pontefract
Hey Devon, thanks for your five-star feedback, and I'm delighted that Deb was able to help you in store! - Dylan
Kitchen design
Steve has helped myself and my partner to pick and design our new kitchen, from start to finish he was absolutely brilliant, he has designed a kitchen that has filled the space while still looking absolutely fantastic. From myself and my partner thank you very much!
September 12, 2024
Unprompted review
Reply from Wickes - Pontefract
Hello Ben, thanks for your wonderful feedback, and I'm glad that Steve was able to help you in our Pontefract store throughout your kitchen design, enjoy your new space! - Dylan
Fabulous service from Vicki
I was helped by a lovely lady called Vicki , a kitchen and bathroom advisor at the pontefract branch a few weeks ago and was so impressed I went back today . I couldn’t have made my choices without her, she’s a great asset to Wickes.
July 22, 2024
Unprompted review
Reply from Wickes - Pontefract
Hi Phil, thanks for taking the time to share this feedback, we are pleased to hear that Vicki provided you with a great service when informing you about kitchen and bathrooms, we appreciate you taking the time to let us know. RD
Very helpfull and friendly staff
Very helpfull and friendly staff. Always willing to help carrying heavy items from shelf to car. Have shopped here for many years. Satisfied customer.
June 18, 2024
Unprompted review
Reply from Wickes - Pontefract
Hi Nigel, Thank you for taking the time to leave your Trust pilot review. We're glad that you always find the staff to be helpful and friendly, always looking to help carry your items from the shelf to your car. We do appreciate this lovely feedback and can't wait to see you back in our store. - Flynn
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