Wickes - Preston Reviews 

Excellent customer service by Sanjidt ( not sure i have spelt that correctly?) Nothing was too much trouble for the young lady 01/09/2025 in store, very helpful, very friendly and very professional. Thank you.

Kim, our kitchen designer, did a wonderful job. Had great product knowledge and understood what we wanted. Everything delivered on time and the quality was excellent. Very happy and would recommend.

Polite, punctual and professional service, would definitely recommend!

Ray the design consultant helped me plan a bathroom, gave me good sound advice , really helpful and a lovely chap ..

Really friendly and helpful staff. Everything ready for me to collect and help offered to move to the car. Easy to contact in advance by email and phone and prompt responses. Great support for local community from the staff team.

I did not have a clue what I was looking for, I merely had a list provided by the plumber. I can confirm within a few minutes I was able to locate Billie at the Preston branch who assisted with locating all the items, I was highly impressed with her product knowledge considering the vast amount of items the store holds. Once again thank you Billie and a credit to the company!

A great big thankyou to Ray Lythgoe for a fabulous service, his expertise, dedication and passion for his job enabled us to have our personally planned kitchen. He listened to what we wanted and basically worked his magic to make our wishes come true.
Great attention to detail very thourough and meticulously planned kitchen. So grateful.

Absolutely superb service from Ray Lythgoe at the Preston branch today.
He really couldn’t do enough for us.
We went in not really knowing just what style, size or specifications of kitchen we wanted but within an hour or so Ray had designed and produced a fantastic plan for us.
His attention to detail and helpful manner is a real credit to Wickes. We left feeling very happy and looking forward to having a great new kitchen.
Thanks Ray, Graeme and Vicki.

Amazing service from Reece Kershaw, our design consultant at the Preston branch. He was extremely patient with us and gave us a lot of really good advice. Highly recommended for kitchen designs.

Thank you to Joanna and the rest of the Wickes team who kindly donated lots of garden equipment to our community garden and polytunnel project. The items will help our children whilst they learn how to grow and care for fruit, vegetables and plants.

BIG SHOUT OUT TO REECE K. Your a credit to Wickes. Excellent service. I went in as needed some advice regarding shower tray and enclosure for my small bathroom. Reece was so very friendly, approachable, asked me relevant questions and walked around the showroom with me to identify the appropriate products advising me wisely. I will surely be going to Wickes for my purchase once I've got my design.

Sending thanks to Reece Kershaw for his help planning my new bathroom. He was so helpful and reassuring, and got my plans back on track. No pressure, he listened and worked out what I really wanted. Without his input I would have gone elsewhere.

our overall experience with Wickes and the fitters at Wickes has been amazing from start to finish. With Kim helping us design our dream bathroom and staying in contact from start to finish (highly recommend Kim as your designer). Also the lads who fitted our bathroom from the plumber (Damien), joiner (Dave), Tilers (Matt) & the electrician were all great. Very professional at all times and left no mess once they had completed their work. Damien also kept us in the loop letting us know when tilers would be round ect.

Again we could not recommend wickes and the fitters enough. Wish we had done this sooner 5* in all areas for us.

Beautiful kitchen design done by Kim who i consider first class in her work.Everything was delivered on time nothing was missing or damaged.The whole experience has been a delight.

I have recently had a new kitchen fitted by Wickes. Overall it was a great experience from start to finish. The designer Kimberley was helpful and knowledgeable, she really couldn’t do enough to help us through this experience.
Top notch delivery guys John and Paul , kept us updated and arrived on time and both were very polite and helpful.
The fitters Carl, Adam and Clayton , absolutely brilliant. They kept us informed of the progress everyday they turned up on time and once they had finished at the end of the day they left everything clean and tidy. They have done a fantastic job. The kitchen is finished to a very high spec. Carl told us that it would take two weeks WOW spot on it really did. Carl has a great team. Once again I can’t thank you enough for a STRESS FREE two weeks.

Gillian was very helpful in identifying the correct PlastiKote spray paint and checking that it was safe to use on the rainwater barrel that I was buying.
Gillian then went on to assist me in finding the correct timber to go on top of my fencing panel and, once through the checkout, she helped me get the goods into the car.
First class service!
Thank you Gillian.

I was at the Preston store today. Was helped by Gillian. She was extremely helpful and was efficient in what she did. Excellent customer service with a smile. Keep it up!

I was served by Gillian & she was so helpful, polite & pleasant - Well done Gillian you are a credit to the store!

We were served by Gillian and a manager and they were both very helpful.
We bought a hedge trimmer and wasn’t sure about an offer advertised for a free battery.
Even though the offer didn’t apply to our product they kindly gave us a 10% discount.
Excellent service by Gillian thank you 👍