Wickes - Pudsey Reviews 

72
TrustScore 4.5 out of 5

4.5

Pudsey Road, Pudsey, Bramley West Yorkshire, LS13 4HX, GB


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Rated 5 out of 5 stars

Viktor at Wickes was absolutely amazing in helping me with my recent purchase of the 40mm Plum Slates. He helped loading the 20 bags in my car on 2 separate trips. He was warm, respectful and friendly... See more

Company replied

Rated 1 out of 5 stars

Wouldn’t trust doing a kitchen it’s been 60 days and we are eating out of an airfryer and the microwave still. Oven been labelled as electrically and gas unsafe. Plumbing not done correctly. Too many... See more

Company replied

Rated 5 out of 5 stars

I've Used Wickes Pudsey for well over 30 years,my latest visit was excellent.Needed a kitchen door after making adjustments to my 2 year old kitchen.Makhan the store manager was excellent and dealt wi... See more

Company replied

Rated 5 out of 5 stars

We had our kitchen designed by Sal at Wickes Pudsey and we could not be any happier. He listened to our idea’s and added his own and eventually third time around we got it spot on! Sal did an amazi... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Pudsey

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Pudsey Road, Pudsey, Bramley, West Yorkshire, LS13 4HX, United Kingdom

  • +441132554633

4.5

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.5

All reviews

(72)

13,706 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a large bulk delivery of…

I ordered a large bulk delivery of timber and plasterboard and the guy that came was lovely very helpful also helped me by letting me know what else I needed for the stud wall I am building . Would defiantly recommend .

February 20, 2026
Unprompted review
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Reply from Wickes - Pudsey

Hi Jenna.

We're happy to hear that you had a positive delivery experience! We appreciate your recommendation. Thanks for the feedback.- PP

Rated 5 out of 5 stars

Had great customer service from Logan

Had great customer service from Logan, who helped me work out which shower was best for my needs and placed the online order for me.

February 2, 2026
Unprompted review
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Reply from Wickes - Pudsey

Hi, Laura. Thank you for taking the time to share your review with us. We are really happy to see that Logan provided great customer service during your visit to purchase a shower. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Really easy fast trip to wickes and…

Really easy fast trip to wickes and with James . W help made it even faster great service and help throughout

February 11, 2026
Unprompted review
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Reply from Wickes - Pudsey

Hi Daniel, Thank you for taking the time to share your feedback with us. It is wonderful to hear that James was able to provide quality customer service while you were in store. -SM

Rated 5 out of 5 stars

Brought a bespoke kitchen and from the…

Brought a bespoke kitchen and from the start to the finish the experience has been so good.
So easy to book the appointment and don’t feel rushed when it was being designed. Tasharna was amazing and was able to advise and support in the design process.
The delivery of the kitchen was prompt.
There was a door that was damaged. And that was so quickly rectified and a new one was posted out.
It was so nice that Tasharna was contactable for any concerns and she responded to emails when requested a call back.
Buying a kitchen is such a large purchase and filled with anxiety but it Wickes and the staff made it such a good experience and stress free

January 18, 2026
Unprompted review
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Reply from Wickes - Pudsey

Hi Tracey,

Thank you for your five-star review. We are delighted to learn that you had a great new kitchen experience.
We are pleased that our Design Consultant Tasharna took the stress out of the whole process and that you had great customer service from start to finish.

We appreciate your business and hope you enjoy your new kitchen for years to come. - DG

Rated 3 out of 5 stars

OK but customer experience could be better

On arrival is wasn't clear where we had to go to meet for our appointment.

The store was cold and the lighting was poor. The Wickes employee who we had our appointment with had her coat on for the entire appointment because it was so cold.

Our appointment was at 6pm. Midway through the appointment the Wickes employee confirmed that her shift should have finished at 6pm. So we were left wondering why the appointment was arranged for 6pm and felt bad because we were keeping her behind after her shift had finished, through no fault of our own.

We made a follow up appointment for 2 weeks time to review the designs. I asked if we could do this any quicker, because we have a design and price from a competitor, with a deal ending soon, and wanted to compare the two. The Wickes employee, couldn't arrange anything earlier so we had to stick with coming back 2 weeks later which feels like a long time to wait.

The whole process didn't feel as professional as other experiences we've had with other providers, and felt a little like we were having to work hard to get you a sale instead of the other way around.

January 29, 2026
Unprompted review
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Reply from Wickes - Pudsey

We appreciate your feedback and are sorry your experience wasn't ideal. We'll address the issues regarding clarity on arrival, store temperature, scheduling, and the overall appointment process. We aim to provide a professional experience and will review your comments to improve our service. -AK

Rated 5 out of 5 stars

Helpful & friendly staff.

Visited a few days ago, I needed help with paint & types of rollers, Logan came to my rescue, very friendly and helpful. Also sought help from Sanjay, again very helpful and friendly, this was at Pudsey branch. Made my visit great and not bewildering, much thanks to them both. Logan also helped me get onto the wickes app. This is now my go to store.

January 30, 2026
Unprompted review
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Reply from Wickes - Pudsey

Hi Nellie,

We appreciate you sharing your experience at our Pudsey branch. We're happy to hear that you received friendly and helpful assistance from Logan and Sanjay. -Ellysse

Rated 5 out of 5 stars

Store experience

I came in looking for some paint for our hallway and asked for the dulux made up range.
Logan came to my aid and was really helpful and friendly whilst I was being very indecisive!!
He was really lovely and went above and beyond!!

January 25, 2026
Unprompted review
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Reply from Wickes - Pudsey

Hi Laura Allan, We're happy to hear that you had such a positive experience while choosing your paint! We appreciate you mentioning how helpful and friendly Logan was during your visit. Thanks for your feedback! -LC

Rated 5 out of 5 stars

I've Used Wickes Pudsey for well over…

I've Used Wickes Pudsey for well over 30 years,my latest visit was excellent.Needed a kitchen door after making adjustments to my 2 year old kitchen.Makhan the store manager was excellent and dealt with my needs quickly and professionally.Had a great chat with him about when I worked there in 1992,was like catching up with an old friend,even though we never actually worked together but knew the same ex-employees. Great store Manager and staff.

January 23, 2026
Unprompted review
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Reply from Wickes - Pudsey

We're glad you enjoyed your recent visit. It's great to hear that our team provided excellent and professional service, Thank you for your feedback.- PP

Rated 5 out of 5 stars

Macken the store manager went out of…

Macken the store manager went out of his way to help me out quickly and beyond my expectations. 1000% recommend. Great store superbly run

January 14, 2026
Unprompted review
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Reply from Wickes - Pudsey

Hi Benjamin,

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad we exceeded your expectations. Thanks for the recommendation! -Ellysse

Rated 5 out of 5 stars

Sal outstanding

Sal outstanding, his customer service was spot on, went above and beyond to help us find the perfect kitchen, very friendly, would recommend him to all wicks customers

October 11, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi, Victoria. Thank you for taking the time to share your review with us. We are happy to see that Sal provided great customer service, going above and beyond to help you find the perfect kitchen. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Salam Desai went above and beyond to…

Salam Desai went above and beyond to help me create my dream kitchen. From me just walking in enquiring all way to the completion of the install. I will not go anywhere else for a new kitchen

November 22, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi, Michael. Thank you for taking the time to share your review with us. We are really happy to see that your design consultant, Salam, went above and beyond to help you create your dream kitchen, providing an excellent design experience from start to finish. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Outstanding Design and Exceptional Service – Sal went above and beyond

From start to finish, Sal has been an absolute superstar! He designed our kitchen with incredible attention to detail and even went the extra mile by advising my own installer to ensure everything was perfect.

As a first-time home renovator, having a design consultant like Sal made the process so much easier and enjoyable. I am beyond excited to see the final kitchen - it’s going to be epic thanks to him! I will 100% be recommending Sal to anyone looking for top-notch design and service. Thank you :-)

November 13, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi Tejinder,

We appreciate you sharing your experience. We're happy to hear that Sal provided incredible attention to detail and made your renovation process easier. Thank you for your feedback and recommendation.
-Ellysse

Rated 5 out of 5 stars

Great service

Great service. Knowledgeable staff.

September 27, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi Simon,

Thank you for leaving a review. We appreciate your kind words about the great service you receive and that you find the staff knowledgeable.

-Ellysse

Rated 5 out of 5 stars

Sal is knowledgeable

Sal is knowledgeable, friendly and helped to make my journey so far painless, I would recommend Wicks for their professional helpful guidance.

September 27, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi, Dee. Thank you for taking the time to share your review with us. We're happy to see that, Sal, is knowledgeable, friendly and has helped to make your experience so far stress-free. Thank you again for your kind feedback.

Rated 5 out of 5 stars

Thank you Wickes Pudsey for donating…

Thank you Wickes Pudsey for donating (via the Community Programme) some paint and sockets for our creative room, it looks amazing! Very fast and responsive to our request, and it was a quick and pleasant experience picking them up. Thanks again!

September 13, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi, Thank you for taking the time to share your review with us. I'm really glad to see our Wickes store in Pudsey was able to help donate items via our community programme. We're happy to see that this has helped buy paint and sockets for your creative room. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent service from the store staff

September 24, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi, Aiman. Thank you for taking the time to share your experience with us. We're really happy to see you found our staff to be excellent during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I was helped by Nazeema shah she was…

I was helped by Nazeema shah she was very friendly and helpful measured up for kitchen worktops unfortunately the quote was too expensive for me. She was very understanding. I would go back if I need any more help as she made me feel at ease just need to win some ££££

September 24, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi Julie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nazeema in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Nazeema was helpful in choosing my…

Nazeema was helpful in choosing my material for my kitchen she walked us through the process and was very helpful.

September 6, 2025
Unprompted review
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Reply from Wickes - Pudsey

We're happy to hear that you found Nazeema helpful in choosing your kitchen material and guiding you through the process. Thank you for your feedback. -AK

Rated 5 out of 5 stars

Sal was fantastic and listened to…

Sal was fantastic and listened to exactly what we wanted for our perfect kitchen. He gave us ideas to improve our design to make it look and work better. We definitely recommend wickes for a kitchen and can't wait to see the finished result.

August 23, 2025
Unprompted review
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Reply from Wickes - Pudsey

Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sal in our store and that they provided you with useful advice. -AH

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