Wickes - Pudsey Reviews 

73
TrustScore 4.5 out of 5

4.5

Pudsey Road, Pudsey, Bramley West Yorkshire, LS13 4HX, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Viktor at Wickes was absolutely amazing in helping me with my recent purchase of the 40mm Plum Slates. He helped loading the 20 bags in my car on 2 separate trips. He was warm, respectful and friendly... See more

Company replied

Rated 5 out of 5 stars

We have just had a new kitchen installed by Wickes and can honestly say we are absolutely delighted with it. The experience from design to installation was 5* no request was too small or a pain to the... See more

Company replied

Rated 1 out of 5 stars

Wouldn’t trust doing a kitchen it’s been 60 days and we are eating out of an airfryer and the microwave still. Oven been labelled as electrically and gas unsafe. Plumbing not done correctly. Too many... See more

Company replied

Rated 5 out of 5 stars

I've Used Wickes Pudsey for well over 30 years,my latest visit was excellent.Needed a kitchen door after making adjustments to my 2 year old kitchen.Makhan the store manager was excellent and dealt wi... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Pudsey

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Pudsey Road, Pudsey, Bramley, West Yorkshire, LS13 4HX, United Kingdom

  • +441132554633

4.5

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(73)

13,892 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sal was fantastic and listened to…

Sal was fantastic and listened to exactly what we wanted for our perfect kitchen. He gave us ideas to improve our design to make it look and work better. We definitely recommend wickes for a kitchen and can't wait to see the finished result.

August 23, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sal in our store and that they provided you with useful advice. -AH

Rated 1 out of 5 stars

I would not recommend the design team…

I would not recommend the design team at Pudsey Branch. The staff are very rude and disinterested. I was invited to the store to visit the design team. Once I arrived they had left. I booked an appointment for a home visit to measure up for the kitchen. The man then rang me and asked what I wanted and when, his manners and tone were implying that he was asking me if it was worth his time and treating the appointment as an inconvenience . He clearly didn't want to come. I asked outright if he was trying to put me off because that's how he was coming across. He said he wasn't. He reluctantly agreed to keep an appointment to measure up. He then asked if I had any pets and was clearly unhappy when I said I did. He then called me back in under 20 minutes to cancel the appointment and he told me to go elsewhere. If I could give zero stars then I would. Altogether a rude, disrespectful and time wasting experience.

September 16, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

We appreciate you bringing this to our attention. We're sorry to hear that you had a negative experience with our design team. I have requested further information, so we can look further in to this.
- PP

Rated 5 out of 5 stars

Called in for some compost

Called in for some compost. Who knew so many different types and brands and I’m not a gardener by any means. A member of staff was nearby so I asked if he could help. Turns out Logan (from his name plate) knew a good deal more than me and I left with exactly what I needed and he was a pleasure to chat to. Thank you

August 15, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi Jimi, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Logan in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Harry showed extreme patience re the…

Harry showed extreme patience re the paint mixing machine, whilst we asked lots of stupid questions.
Thank you

August 15, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Penny was very helpful and supportive

Penny was very helpful and supportive - very good experience

August 14, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi, Abdullah. Thank you for taking the time to share your review with us. I'm really pleased to see that, Penny, was helpful and supportive during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

The delivery man is fantastic

Just wanted to commend the delivery driver at Wickes in Leeds, (Pudsey).. he's delivered several times to us in Morley now and what a lovely, helpful, cheerful man he is. Refreshing and a great advocate of customer service.

August 6, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

We appreciate you sharing your positive delivery experience. We're happy to hear that our driver is helpful and cheerful. It's great to know they provide excellent customer service. -AK

Rated 5 out of 5 stars

Salam Desai helped us choose the…

Salam Desai helped us choose the perfect kitchen for our new home, giving expert advice and a professional opinion. We had no idea what we wanted and Salam did an amazing job at helping us choose the right kitchen for our space and design. Cannot recommend enough

July 26, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Thank you for taking the time to leave your review!
We're delighted to hear that you had such a positive experience while choosing your new kitchen. It's great to know that salam provided expert advice and helped you find the perfect design for your home.
- PP

Rated 5 out of 5 stars

Pudsey wickes great visit

Favourite wickes in the leeds area. Great friendly staff who always go out of the way to help you

July 24, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hey there, thank you for your amazing review and I'm glad you always enjoy your visit to our Pudsey store! - Dylan

Rated 5 out of 5 stars

Excellent service- staff and managers

Excellent service- staff and managers.
Always friendly and helpful.
Good levels and range of stock

July 24, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi Martin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Great service

Had great advice in store from Andrew and Sarah who even helped me locate the items in store, found exactly what I needed.

July 5, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi Lauren, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Andrew and Sarah in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Style kitchen purchase

We recently purchased a Style Kitchen. Nazeema Shah was our design consultant, she was absolutely brilliant. When she came to our home to measure she was very polite and courteous. We had an idea in mind, Nazeema suggested ways to improve on it. When we went into store to see her design we were very impressed with the improvements she had made. She was also very helpful at suggesting wall tiles and flooring that would compliment the kitchen we had chosen. I would highly recommend her.

May 13, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

We appreciate you sharing your experience. We're happy to hear that our design consultant was brilliant and helpful during your kitchen purchase. It's great to know that you were impressed with the design improvements and suggestions. TW

Rated 5 out of 5 stars

Good experience today

Good experience today, exchanged my products, easy and no hassle - staff were happy to help

June 28, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

We're happy to hear your exchange was easy and the staff were helpful! Thank you for taking the time to leave us this great feedback.
-AF

Rated 5 out of 5 stars

Superb Kitchen

I have recently had a kitchen supplied and installed by Wickes Pudsey. Sal was very helpful in designing the kitchen, and answering any questions about the process.
The kitchen looks superb and I'm overall very pleased with the result

May 27, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hey Harry, thank you for your amazing review, and I'm delighted that Sal was first class throughout your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

I always buy heavier items such as…

I always buy heavier items such as garden bark and compost from Wickes
The delivery has always been the best home delivery we have ever had. It helps because it’s the same person who has delivered here for a few years now. Care and attention and a smile. A great combination…

May 16, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi Angela, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Amazing company

Amazing company. James W was very helpful. Wickes have supported a local school to better their playground. It looks fabulous and the children enjoyed using the tools too!

May 7, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Thank you for your kind words. We are delighted to hear that you had a positive experience with our company and that James was helpful. We are also proud to support our local communities and are thrilled that the children enjoyed the new playground!
-AF

Rated 5 out of 5 stars

Easy to order on line and click and…

Easy to order on line and click and collect. Staff at Wickes Pudsey were very helpful when I went to pick up the lawnmower and carried the item to my car. Very pleasant

April 30, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi Janet, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 2 out of 5 stars

Came in to purchase some paintbrushes

Came in to purchase some paintbrushes. The assistant was too busy chatting to her colleague about a doctors appointment, she never acknowledged me.
I think this is poor customer service

April 29, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hi Clare, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great friendly staff especially from Sarah Courtney and Andrew all very helpful thank you!!

April 25, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Thank you for your kind words! We are so happy to hear that you had a positive experience with Sarah and Andrew! We appreciate your feedback and are glad that you found our staff to be helpful and friendly.
-AF

Rated 5 out of 5 stars

Fantastic for our community project

James at the Pudsey store went out of his way to help our community project. We needed a less common type of toilet for our bowling pavilion and he was able to provide everything we needed. We are now providing more facilities to support local female teams.

April 1, 2025
Unprompted review
Wickes - Pudsey logo

Reply from Wickes - Pudsey

Hey Alyssa, thanks for your five-star review, and I'm glad you enjoyed the service from James in our Pudsey store as he was able to help with our community programme. - Dylan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look