Wickes - Rotherham Reviews 

102
TrustScore 4.5 out of 5

4.6

West Bawtry Road, Canklow Meadows Ind. Estate, Rotherham South Yorkshire, S60 2XL, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Debra is friendly , approachable & very knowledgeable in her products. I would have liked to give her my business but circumstances were not condusive as Wickes couldn't fulfill my requirements.I woul... See more

Company replied

Rated 5 out of 5 stars

I visited today to open a trade account. Emily was fantastic and extremely helpful, managing everything perfectly even though the till area was very busy. Excellent customer service!

Company replied

Rated 5 out of 5 stars

We live in Sheffield and had a new kitchen done through Wickes, organised by Johnathan who was absolutely amazing! Johnathan really went above and beyond to help us, was so so friendly, and we're so p... See more

Company replied

Rated 5 out of 5 stars

Emma was absolutely phenomenal in designing our kitchen. While we knew what we largely wanted, Emma was about to sort out the practicalities and intricacies of the design quickly and effectively, and... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Rotherham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • West Bawtry Road, Canklow Meadows Ind. Estate, Rotherham, South Yorkshire, S60 2XL, United Kingdom

  • +441709374971

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(102)

14,425 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Although my initial review would have…

Although my initial review would have been a 1 star, thanks to Nigel Lilley at the Rotherham South Yorkshire store it is now a 5.
Some fittings were missing from a product & 3 separate staff said they couldn’t help due to multiple excuses. I rang the store the following day & thank heavens I was put intouch with Nigel Lilley. He listened to my problem, asked me to send a photo of the fixing I needed, called me back within 10 minutes & had the fixings there waiting for me to collect instore. Amazing customer service & a genuine need to want to help. When we arrived instore & located Nigel he was such a nice, friendly & knowledgeable man. 5 out of 5 for Mr Lilley. Thank you very very much.

July 13, 2024
Unprompted review
Wickes - Rotherham logo

Reply from Wickes - Rotherham

Hey Janette, thanks for your five-star review, and I'm glad to learn that Nigel was able to help you out and resolve your issue fully in store. - Dylan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look