Wickes - Rotherham Reviews 

I am using wickes to design and fit my kitchen. I had a house visit with Steve to design it and went back to wickes a week later to see the design and costing. Steve is a really nice guy explains all the details and helped me change a few things to make it what I want . So far the customer service from Steve has been spot on and would recommend him and wickes to design your kitchen . I can't comment on the fitting as it's not happened yet . Ten out of ten so far .

My design meeting with Steve at the Rotherham branch was nothing short of excellent. I came in with a clear vision, but Steve’s professionalism, expertise, and attention to detail opened my eyes to even better ways to achieve my goals. His thoughtful suggestions and creative approach made the whole experience incredibly positive. I’m extremely happy with the service I received and look forward to working with Steve again soon as I continue to develop my home.

The professional approach by Steve, the extensive options , and the reasonable costs made us choose to go ahead and buy the bathroom suite after several quotes from other companies

From the moment Steve came to our house he made it so easy. Plans he made were brilliant any little tweaks we required he did no fuss explained and showed us all units doors fitting plus hob oven and extractor we would be having and why these would be best for us .went through payment method too cannot thank him enough part one over cheers Martin & Carol

Amazing customer service by a lady called Sarah on Sunday. Lovely lady, very friendly, knowledgeable and customer caring.

Sarah is a credit to this Wickes store, a real standout employee 🤘🏻

Rotherham store

Shop here often, went in today about a kitchen sink, chap by the kitchens was really helpful

Excellent service from order to the delivery and fitting. I want to thank John (Sales) and Shaun (Bathroom Fitter) for all their help, great job finished to an excellent standard.

We are very pleased with our new kitchen, and wanted to say “Thank you”
to John Brayshaw, our kitchen designer, at Rotherham Wickes.
John was very professional, and helpful, from start to finish of the project. Very patient with us when we made a change to the original design. Always available for any queries, or advice, and nothing was too much trouble.
We had a couple of issues with one of the installers. John helped us to resolve these quickly, which we really appreciated.
All in all, a less stressful experience than we anticipated.
Thank you.

Incredible service even nearly a year on from when we first got our Kitchen.
We had an issue with a broken drawer and John has been nothing but amazing getting us a completely new drawer for no cost! Exceptional service, can’t thank you enough! Hoping to have our bathroom done in a few years time and will definitely be hoping to get help from John for this in the future!

The product seemed really good and good value for money. Our designer was very polite, knowledgeable, efficient and extremely pleasant. Steve at Rotherham. Happy to recommend.

Ordered online delivery Friday. Now Saturday. Called maybe Monday. As long as they use royal mail and parcel force the online service like playing roulette. Maybe it will maybe it will not.

Had a New kitchen from Wickes and the salesman was excellent in dealing with everything from design to colour scheme and basically putting everything in its correct place and how to suit our families needs the layout and how it all worked best for us really helpful and confident person thanks again to Jonathan

Our Designer Paul Nicholson was brilliant when designing our kitchen, he utilised the space we had so well and gave us a lot more space in there, that we didn't think was possible. Paul was professional and very friendly, nothing were ever too much to ask and always a phone call away. Thanks Paul

Ease of ordering online. Delivered on time and very cheaply. Good product for what we wanted.

After paying for kitchen units with sink on a Friday, we were told as it is off the shelf it would arrive on Monday, so I arranged with my installer to arrive Tuesday morning, then I received an email on Sunday stating that my sink would arrive on Monday and the units will follow on the Friday? I rang customer service Monday morning and after being told the classic we are extremely busy at the moment we will answer your call as soon as possible, then after 29 mins and 50 seconds they end the call! Absolutely disgusting, I shall never go to wicks again!

I found what I wanted on your website but then whilst in the Rotherham store I realised I needed a special tool. I asked Sarah for help and she was wonderful. Sarah took the time to look up on the system what was available in store, and even showed me where abouts it was. With Sarah's help I found what I needed and left a very happy customer.

I've been in wickes Rotherham today and would just like to say what a superstar Michelle was .
Thanks Michelle
I ordered a match pot and wanted the paint as well but it had been taken off the shelf and Michelle whent to find it

Jonathan was great at helping us create the right kitchen. Nothing was ever too much trouble he always went above and beyond to help us to make sure everything was right.

Friendly and professional design service provided by Jonathan.
Drawings and plans were really useful for our contractors. We were kept updated with delivery and installation dates and the installers fitted the kitchen to a high standard.

Amazing new kitchen designed by Jonathan. Carefully planned due to the unusual shape. Kept me informed about every detail & sorted any queries or concerns I asked. Kitchen fitter Kevin, tiler Richard & the worktop fitter had a brilliant action plan to complete their tasks. Their workmanship was outstanding. Extremely happy with the completed design. Only issue was with the project Co-ordinator - who contacted me by phone a couple of times - found her useless.