Wickes - Rugby Reviews 

88
TrustScore 4.5 out of 5

4.5

Technology Drive, Unit 1, Technology Park, Rugby West Midlands, CV21 1GN, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I came into store today and wanted some paint and some paint rollers to decorate my dining room. Lily was exceptional, she helped me find the correct equipment I needed and offered to help me with it... See more

Company replied

Rated 5 out of 5 stars

Went in store to purchase some painting pads. Store was showing as in stock but after searching many aisles we couldn’t find them. Spoke to a helpful young man called Matthew who firstly looked around... See more

Company replied

Rated 5 out of 5 stars

I visit this store often as I’m restoring a barn conversion, I like the range of products. The best thing about this store is harry , I needed some help with kitchen units and didn’t have my glasses s... See more

Company replied

Rated 1 out of 5 stars

As it turned out upon delivery 3 massive worktops were delivered uncut and the delivery team was not able help with it at all despite the store assuring us they would. They also said that they won't c... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Rugby

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Technology Drive, Unit 1, Technology Park, Rugby, West Midlands, CV21 1GN, United Kingdom

  • +441788536592

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.5

All reviews

(88)

14,037 reviews in the last 12 months

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Rated 1 out of 5 stars

Go to small local shops instead

As it turned out upon delivery 3 massive worktops were delivered uncut and the delivery team was not able help with it at all despite the store assuring us they would. They also said that they won't carry those upstairs as they're too heavy. On top of everything there are missing screws and connectors for all the cupboards we ordered.

March 8, 2025
Unprompted review
Wickes - Rugby logo

Reply from Wickes - Rugby

Hi Patryk, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Rated 5 out of 5 stars

Ryan at Rugby branch was excellent

Ryan at Rugby branch was excellent. He quickly grasped what we needed and didn't try to 'upsell'.
Very knowlegeable about things that the average customer might not think about. eg power requirements of double ovens etc. he communicated every step of the way and was very willing to come out and measure up for us. well done and thank you, Ryan

February 25, 2025
Unprompted review
Wickes - Rugby logo

Reply from Wickes - Rugby

Hey Mark, thanks for your five-star review, and I'm glad Ryan was able to help you out in our Rugby store! - Dylan

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Very friendly and professional. The fitting was finished to a very high level and we are really pleased with the result.

January 13, 2025
Unprompted review
Wickes - Rugby logo

Reply from Wickes - Rugby

Hi Carol, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Beautiful Bathroom

Excellent customer service from Pushpa and excellent bathroom fitting from Dan - attention to detail , bathroom beautifully fitted , great communication from both , brilliant service from start to finish, highly recommended

February 12, 2025
Unprompted review
Wickes - Rugby logo

Reply from Wickes - Rugby

Thank you for your kind words. We are thrilled to hear that you had such a positive experience with Pushpa and Dan. We strive to provide excellent customer service and are delighted that you were impressed with their attention to detail and communication. We appreciate you taking the time to share your feedback. - SW

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