I contacted the Rushden Wickes store with regards to a charity fundraising event I was holding in October . A extremely kind and helpful member of staff called Cheyanne Ward got in contact with me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I contacted the Rushden Wickes store with regards to a charity fundraising event I was holding in October . A extremely kind and helpful member of staff called Cheyanne Ward got in contact with me... See more
Company replied
Rushden Higham Ferrers Litter Wombles wish to thank Wickes Rushden for their kind donation to our community group. The equipment provided will enable us to keep our town clean and green! Thank y... See more
Company replied
Poor quality, I ordered 2 colour kitchen and I have couple mistake order pipe but I tell him I will not used, he ordered wrong decor colour, wrong soft close quantity he said it's system error but he... See more
Company replied
Rushden Wickes have been incredibly generous through their Community Programme by donating paint and painting supplies to my school to help us refurbish a space for students. They gave us a huge choic... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Crown Way, Rushden, Northamptonshire, NN10 6BT, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A big thank you for letting us be part of your community programme. Chieyann was so helpful.

Reply from Wickes - Rushden
I contacted the Rushden Wickes store with regards to a charity fundraising event I was holding in October . A extremely kind and helpful member of staff called Cheyanne Ward got in contact with me and was able to sort out a donation from their charity fund.
I really was blown away by how helpful the wicked team were and their donation towards our fundraising will make a real difference . I wish to say a huge thank you and I promised to keep in contact and let them know how well we do at the event.
Huge thank you again

Reply from Wickes - Rushden
Had received great customer service from Sophie today, very helpful and knowledgeable and all this with a smile.

Reply from Wickes - Rushden
I have been having trouble with my trade pro discount code for weeks!
Sophie at the branch showed me a different way of displaying it which works great 🙂
Small things!
A credit to the team 👌

Reply from Wickes - Rushden
Rushden Higham Ferrers Litter Wombles wish to thank Wickes Rushden for their kind donation to our community group.
The equipment provided will enable us to keep our town clean and green!
Thank you to Chieyann for your assistance!

Reply from Wickes - Rushden
Donna at rushden was very helpful, personable and went above and beyond to help me and sell the products.
Thanks Donna

Reply from Wickes - Rushden
Good products at Rushden Northants served by Sophie who was very pleasant and polite many thanks

Reply from Wickes - Rushden
My husband and I have been in need of some calico paint for some time - to complete the Nursery! We were approached by a lovely, well mannered young lady, Sophie. She knew exactly where it was, spoke us through the different kinds and helped us choose the perfect one. Fantastic customer service! If our little girl grows up to be anything like Sophie, how proud that would make us!

Reply from Wickes - Rushden
Olívia was great, she helped me find exactly what I needed and get the biggest bin from outside for me!
So so grateful!! Thank you

Reply from Wickes - Rushden
Rushden Wickes have been incredibly generous through their Community Programme by donating paint and painting supplies to my school to help us refurbish a space for students. They gave us a huge choice and plenty of time to find what was right. It was great to see they shared the passion we have for making a space feel right. Thank you in particular to Chieyann for organising this. The donation will make a big difference and we are very grateful. Thank you Wickes!

Reply from Wickes - Rushden
Thank you to Sophie who flagged up the benefits of getting a trade card for me and spent time with me getting me signed up. Very helpful and now saving me money too🤗

Reply from Wickes - Rushden
Tomorrow I’m having my hallway redone, new flooring and I needed some edging to fill the gap between the flooring and skirting board.
When I got to the till there was a lady there and I asked her if she could find me the price of the edging and this plant pot that I had chosen , she said no problem and told me the final bill.. she said I could save you 10% by filling out some information which she filled out on my behalf and said to download the app.
The lady’s name was Donna, she was so lovely, really bubbly personality and went above and beyond to help me, she didn’t need to and I was really thankful. She was a breath of fresh air and it’s just a shame there’s not more “Donna’s” working in other retail shops. She was really lush.

Reply from Wickes - Rushden
I visited the Rushden store today looking for a plumbing part. Unfortunately the store did not stock the item but Cheyann googled a store nearby who had the item in stock. Cheyann saved my day, was so very helpful and patient. thank you so much. You are a credit to the store.

Reply from Wickes - Rushden
My husband and I visited the shop today and had the pleasure of meeting Donna. She was extremely friendly and polite, and she shared a lot of valuable information about insulation and other things we need to know right now.

Reply from Wickes - Rushden
April was very helpful and smiley, nice to see someone enjoy their job and be genuinely happy to help.

Reply from Wickes - Rushden
Mark at the Rushden store has been so helpful over the past week (various visits for DIY materials). Friendly, knowledgeable and went above and beyond to help

Reply from Wickes - Rushden
Customer service assistant Donna very kind and helpful. Thank you!

Reply from Wickes - Rushden
Sophie was brilliant. I new what I wanted but when I went in to get it there was more choice than I thought. Sophie looked it up online for me and answered my questions 👍

Reply from Wickes - Rushden
I went with a friend to buy some paint and tile edging. I am old and have difficulty walking and we had to ask at the cash point if there were any small trolleys as we couldn't manage the large ones but there weren't any. Sophie came with us to find the 3 different paints we needed and took them back to the cash point while we got the tile trim. Great customer service. Thank you

Reply from Wickes - Rushden
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.