Wickes - Sheffield North Reviews 

169
TrustScore 5 out of 5

4.8

2 Rutland Road, Sheffield South Yorkshire, S3 8DQ, GB


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Rated 5 out of 5 stars

Visited the store after purchasing a kitchen to get matching paint, and other DIY items. Rich and Clare were so helpful and friendly, they made our shopping trip so easy, giving us great advice with w... See more

Company replied

Rated 5 out of 5 stars

At Wickes Sheffield North. Collect order was damaged, but sorted in advance and to satisfaction. Got a parking fine for overstay, but this was sorted efficiently within days. Can't praise staff and st... See more

Company replied

Rated 5 out of 5 stars

Louis has been absolutely incredible! We have an awkwardly small and very uninspiring bathroom and thanks to Louis and his design skills we are super excited to watch our bathroom come to life! Reall... See more

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Rated 3 out of 5 stars

This review is for the Sheffield Rutland Rd store... I have no problem with the store itself but they really need to sort out their disabled parking bays. The markings have very nearly disappeared s... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Sheffield North

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 2 Rutland Road, Sheffield, South Yorkshire, S3 8DQ, United Kingdom

  • +441142752756

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

14,114 reviews in the last 12 months

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Rated 5 out of 5 stars

We’d like to say a huge thank you to…

We’d like to say a huge thank you to the team at Wickes Sheffield North for supporting Pop Haywood Community Hub through their product donation scheme.

Mike was incredibly helpful and generous, and we were very grateful to receive donations of Anthracite Masonry paint for our community project.

It’s fantastic to see a large retailer giving back to local community organisations in such a practical and meaningful way. The donation will make a real difference to our hub and the people who use it.
Excellent customer service and a brilliant community initiative — highly recommended!

Thank you
Christina Mcgrail

May 11, 2026
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hi Christina, Thanks for taking the time leaving your review. We're happy to hear that the team at the Sheffield North store were supportive of the Pop Haywood Community Hub through the product donation scheme. It's great to know their support made a difference to your hub. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Experts always on hand

As always this store always has staff to help with questions and solutions to what you want to achieve.

May 1, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hey Brian, thanks for your five-star review, and I'm glad that you always enjoy your experience in our Sheffield North store! - Dylan

Rated 5 out of 5 stars

Community support

Mike was wonderful! Used the community donation service for our school gardening club and was gifted a water butt, plastic greenhouse and some plant pots! The kids will be thrilled! Your community support program is wonderful thank you so much!! Thank you Sheffield North!

April 24, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Emily,

We appreciate you taking the time to leave your positive feedback. We're so glad to hear that our community donation helped your school gardening club. It's great to know the kids will be thrilled! -Ellysse

Rated 5 out of 5 stars

Hi again another visit to Wickes of…

Hi again another visit to Wickes of Rutland Road at 2.45 today .

To sort a delivery that has not arrived the manager who was very helpful I’m so sorry I forgot your name and managed to sort the problem for me which I was extremely grateful.

I also saw Lindsey who i have met in store a few times now and Lindsey managed to find a colour that I have been looking for over three weeks now and I have now found the exact colour I needed for my bedroom.

I would highly recommend this store to get some if your products. Suzanne

April 21, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Suzanne, Thank you for telling us about your visit to our Sheffield North store and about how helpful the staff were in helping you find the products that you needed, Many thanks for your recommendation.

Rated 5 out of 5 stars

A generous donation to my childcare setting!

I recently contacted Michael at my local Wickes store and explained I was a childminder and that the children are currently building on their understanding of the natural world through planting and hands-on gardening activities. I asked if they had any possible donations for my setting and they donated me several items which included compost and small plant pots.

The manager was so helpful and also entered me into a competition to win a sand pit and I won! I can't believe it! The children absolutely love it! Thank you so much Michael!

April 17, 2026
Unprompted review
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Reply from Wickes - Sheffield North

We appreciate you sharing your experience. It's wonderful to hear that our store supported your childminding activities with donations. We're so glad the children love the sand pit! -AK

Rated 5 out of 5 stars

New Kitchen

From the beginning all the staff at Sheffield North have made the process of updating my kitchen very easy and stress free. The designer, Sandy Bowes, visited my home to measure up and ask me about what I wanted in my new kitchen and then went through the design back in the store. I was so impressed with the design that we booked to have the work done straight away. The fitter (Andy Wright) contacted me to arrange to come to the house and make sure that all the measurements were accurate and that the order covered everything we needed. It was very reassuring to know that the fitter could check all the details before starting the job. Andy dealt with all the other trades (electrician, gas fitter, plasterer) so I didn't have to worry about anything at all while the work was in progress. He always made sure he left me with working taps and drainage at the end of the day even when the kitchen had been stripped back to bricks. His attention to detail and quality of his work were of the highest standard. My cramped old kitchen has now been transformed to a modern, spacious and calm space to cook in. I love it :-) Many thanks to Sandy Bowes at Sheffield North and Andy Wright Installations.

November 17, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hi Sam, We're happy to hear that Sandy, Andy and the team at Sheffield North made your kitchen update easy and stress-free. We appreciate you highlighting the attention to detail and quality of work. Thank you for sharing your experience! -Summer M

Rated 5 out of 5 stars

At Wickes Sheffield North

At Wickes Sheffield North. Collect order was damaged, but sorted in advance and to satisfaction. Got a parking fine for overstay, but this was sorted efficiently within days. Can't praise staff and store manager Lindsay highly enough. My go to store for click and collect as well as extensive in shop range. Helpful staff all round.

April 6, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi, We're glad you enjoyed your experience with our click and collect service. We appreciate your positive feedback regarding how the team resolved the damaged order and parking issue. We're happy to hear that our staff was helpful. Thank you! -Summer M

Rated 5 out of 5 stars

We are so grateful to Wickes for…

We are so grateful to Wickes for donating wood and tools to our scout group
They have enabled young people in Sheffield to develop skills for life!

April 3, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hey Sara, thanks for your five-star review, and I'm glad to know that our Sheffield North store was able to help with donations to your scout group! - Dylan

Rated 5 out of 5 stars

Great service from Mike andteam at…

Great service from Mike andteam at Sheffield

April 3, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Subash, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Mike and the team were able to provide quality customer service. -Summer M

Rated 5 out of 5 stars

Great customer service

Great customer service, nothing is trouble for the staff. Swifty was a star today 😊

March 15, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Dawn, Thanks for taking the time leaving your review. We are happy to hear that the service you received in your local Wickes store was the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Very nice member of staff Ciarain

Very nice member of staff Ciarain. Helpful and pleasant, more staff should be this friendly. Great customer service

March 6, 2026
Unprompted review
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Reply from Wickes - Sheffield North

We appreciate you taking the time to leave us this great review. We are happy to hear that Ciarain was so helpful and pleasant! -AK

Rated 5 out of 5 stars

Went to the home improvement event and…

Went to the home improvement event and a goody bag and the cakes were fantastic.

February 28, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi John.

We're happy you enjoyed the home improvement event, the goody bag, and the cakes. Thank you for your positive feedback; we appreciate it!
- PP

Rated 5 out of 5 stars

Kitchen and Bathroom design.

We bought a kitchen and bathroom for our house from Sandy. She was very helpful and helped us design both of them. We had our own joiner and plumbers fit them and it was a straightforward task for the tradesmen. We had a slight problem with one of the items and it was sorted out without fuss. All in all a very easy way to have an old house updated.

December 3, 2025
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hi Graham, we are delighted to hear that our colleague Sandy worked on both your kitchen and bathroom projects. We hope you enjoy your new spaces for many years to come. Thank you for your business and five-star review. - DG

Rated 5 out of 5 stars

Amber provided excellent customer…

Amber provided excellent customer service. She was friendly, attentive, and resolved my issue quickly and efficiently. Her positive attitude and genuine willingness to help really stood out. Great experience overall!

February 15, 2026
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hi Salim, Thanks for taking the time leaving your review. We're so glad to hear that you received excellent customer service and that your issue was resolved quickly. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

I contacted Wickes to access the community project donation

I contacted Wickes to access the community project donation for a primary school in Sheffield. I immediately heard back from Mike R and he was extremely helpful.

Mike was really helpful in sourcing materials that was useful for the school.

When we arrived in the store, the staff were really helpful.

Thank you so much for the donation it is extremely helpful.

Thank you Sheffield North store!!

February 10, 2026
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hi, S Lo. Thank you for taking the time to share your review with us. We are delighted to see that Mike at our Wickes store in Sheffield North was able to help out with donations via our community programme. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great Service

Attended Sheffield North store today -12 January and spoke to Mike. Outlined a problem re parking at the store. Mike immediately informed me that the problem would be fixed and there was no need to worry. The experience clearly showed that Mike was customer orientated and after taking my details he stated he would e mail me later in the day with result. Mike was professional- friendly- and is a credit to Wickes. Definitely a ten out of 10. Many thanks ks

February 12, 2026
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hi Robert,

We appreciate you sharing your experience at the Sheffield North store. We're happy to hear that Mike addressed your parking concern with such professionalism and care. Thank you for your kind feedback. -Ellysse

Rated 5 out of 5 stars

Helped green city action out with the…

Helped green city action out with the community project scheme, very nice people always happy to help

February 11, 2026
Unprompted review
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Reply from Wickes - Sheffield North

Hi Matt, we appreciate your positive feedback and are so glad to hear that we could assist with the community project scheme. -LG

Rated 3 out of 5 stars

Disabled parking is a joke.....

This review is for the Sheffield Rutland Rd store...
I have no problem with the store itself but they really need to sort out their disabled parking bays. The markings have very nearly disappeared so anyone and everyone is using them especially tradespeople with their big flatbed vans. I've pointed it out to staff so many times and nothing gets done. If you're not going to monitor the misuse of the bays and in turn discourage disabled customers there's no point having them.
If you're keeping them can you please repaint them to give us a fighting chance of being able to shop there?

February 3, 2026
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hi, Thanks for taking the time leaving your review. We appreciate your feedback regarding the parking at the Rutland Rd store. We understand your frustration with the disabled parking bays' condition and misuse. We'll address the repainting and monitoring issues with the team to improve accessibility for disabled customers. Thank you for bringing this to our attention. -JL

Rated 5 out of 5 stars

Excellent customer service

We needed to replace a hinge for our kitchen cupboard but really struggled to find the correct one. Mike, the operations manager at the Sheffield North branch of Wickes was so helpful and, despite it being several years since we purchased our kitchen from Wickes, did everything he could to make sure he identified the hinge we needed and then arranged for it to be delivered to us. Very happy to have been able to replace the hinge on what we consider to be a great kitchen. Great customer service, thank you Mike.

January 30, 2026
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hi Heather.

We're happy to hear that you received such great assistance in finding the correct hinge for your kitchen cupboard. We appreciate your positive feedback regarding the service you received.- PP

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