Wickes - Sittingbourne Reviews 

33
TrustScore 4 out of 5

4.1

Cryalls Lane, London Road, Sittingbourne Kent, ME10 1NU, GB


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Rated 5 out of 5 stars

Sarah (Sittingbourne branch) was super helpful in the design of my new bathroom, she was a huge support every step of the way, advising on fittings and colour schemes. I actually chose her as my bat... See more

Company replied

Rated 3 out of 5 stars

As a keen do it yourselfer I have made many trips to Wickes in Chatham and found them very helpful, especially with lifting and loading heavy goods. Not so in Sittingboure. I asked for advice for the... See more

Company replied

Rated 5 out of 5 stars

Bought a complete kitchen , fantastic design by Paul Osbourne, he knows his job! We are entirely happy with the quality of the units .Installed by Wickes fitters Bunkall & Reynolds to the highest sta... See more

Company replied

Rated 5 out of 5 stars

We were thinking of purchasing a new kitchen and popped into Wickes for some other things. When looking at the kitchens, we met Sarah who was both friendly and extremely knowledgeable about kitchens... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Sittingbourne

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Cryalls Lane, London Road, Sittingbourne, Kent, ME10 1NU, United Kingdom

  • +441795562700

4.1

Great

TrustScore 4 out of 5

33 reviews

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4.1

All reviews

(33)

13,379 reviews in the last 12 months

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Rated 5 out of 5 stars

Community care…

Wickes Sittingbourne very generously donated products for our school nature reserve project. Lucy was a great help and enthusiastic about our project. This has made a huge impact for our students and shows they really care about their local community. Thank you!

March 16, 2025
Unprompted review
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Reply from Wickes - Sittingbourne

Hi Marc, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lucy in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great staff who are credit to store

Fantastic experience today at sittingbournes wickes. Young lad working there (luke) couldnt have done more for us, super helpful lifting the bark into our car for us as they were too heavy for us to lift. Really friendly and a credit to the store.

April 8, 2025
Unprompted review
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Reply from Wickes - Sittingbourne

We're thrilled to hear about your positive experience at our store. It's wonderful to know that Luke went above and beyond to assist you. We're proud of our team's commitment to providing excellent customer service.
-AF

Rated 5 out of 5 stars

Noah from your Sittingbourne branch

Noah from your Sittingbourne branch, was so knowledgeable, patient and so helpful. We needed stair banisters a whole set and he was so very helpful and kind. Noah is a credit to your staff.

April 2, 2025
Unprompted review
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Reply from Wickes - Sittingbourne

Hey there, thanks for your five-star review, and I'm glad you enjoyed the five-star service from Noah in our Sittingbourne store! - Dylan

Rated 5 out of 5 stars

Huge thank you wickes sittingbourne

I just wanted to say a huge thank you for the staff at wickes sittingbourne and a special mention to Terri. I went to pay for some items there and discovered I didn't have my purse. Later in day Terri buzzed my door to say the purse had been handed in, she took time on her way home after her shift to drive to my address and let me know which was so kind and a huge relief for me, I went back to the store and the staff were beyond helpful and a real credit to their company, well done all, many thanks Nikki Packham

March 16, 2025
Unprompted review
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Reply from Wickes - Sittingbourne

We are so pleased to hear about your positive experience at our store. It's wonderful to know that our staff went above and beyond to help you. We are incredibly proud of Terri for her kindness and dedication to customer service. We strive to create a welcoming and helpful environment for all our customers, and it's heartwarming to hear that our team lived up to those standards. - SW

Rated 5 out of 5 stars

The staff at Sittingbourne Wickes are…

The staff at Sittingbourne Wickes are easily the most patient and friendly staff I’ve probably ever come across. Luke was so helpful along with Angus who numerous suggestions to help me out on a project. Both real old school gentlemen. 5* thank you gents.

March 13, 2025
Unprompted review
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Reply from Wickes - Sittingbourne

Hey Rossi, thanks for your five-star review, and I'm glad that you enjoyed the service from Luke and Angus in our Sittingbourne store! - Dylan

Rated 5 out of 5 stars

Great service from Wickes…

I have been staying with relation and wanted some paint as I find it difficult to find the correct colour I need where I live ,the staff were very helpful especially Nickie , who was very patient as I am quite a fussy person but she took her time and in the end helped me choose exactly what I wanted ,she has good customer service skills

December 2, 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hey there, thanks for your wonderful feedback, and I'm glad that you enjoyed the service from Nickie in our Sittingbourne store! - Dylan

Rated 5 out of 5 stars

Great staff

Needed some stock that wasn't on display, Nikki came over and asked if there was anything she could help with and went out and got what I needed from the back. Have seen her a couple of times since and she's always friendly and asking if she can do anything to help

November 26, 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hi, Ollie. Thank you for taking the time to share your experience with us. I'm really pleased to hear that Nikki was able to get you the items you required and is always helpful and polite during your visits. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Super helpful!

Came in to buy a cheap heater for my chalet and Nickie was so lovely and helpful! She convinced me to get a smart heater instead after explaining how they work and honestly, it was the best recommendation! Thank you!

November 15, 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hi, Natasha. Thank you for taking the time to share your review with us. I'm really pleased to see that, Nickie, provided great, helpful customer service on your visit for a new heater. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I was served by a lady with blue hair…

I was served by a lady with blue hair and she was so helpful, nothing was too much for her. We also had a lovely chat whilst helping and made me feel so comfortable

November 27, 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hi, Avril. Thank you for taking the time to share your review with us. I'm really pleased to see you are happy with the customer service you received in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great great service from the beginning to end…

We were thinking of purchasing a new kitchen and popped into Wickes for some other things. When looking at the kitchens, we met Sarah who was both friendly and extremely knowledgeable about kitchens.
We had a home visit and from that made a purchase. We can honestly say that we were very impressed with Sarah and the quality of the kitchen provided. The after sales service has been great keeping us updated regarding the delivery. We would without doubt recommend Wickes and particularly Sarah.
Bill and Polly.

December 2, 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hello Bill, thanks for your positive review, and I'm delighted that Sarah in our Sittingbourne store was amazing throughout your kitchen design. It makes us proud you would recommend us, and enjoy your new space! - Dylan

Rated 5 out of 5 stars

New kitchen

After looking around for a replacement kitchen, we decided on purchasing it from Wickes in Sittingbourne.
Cost is always a factor, but more importantly it was about the help and advice given by the designer Sarah Baisley.
Very knowledgable and with no pressure, we felt comfortable in ordering our dream kitchen from Wickes.

November 25, 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hi Andy, thanks for taking the time to share this feedback, we are pleased to hear that you found Sarah to be very knowledgeable, and she made you feel at ease, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Colleague in store Fay was happy to…

Colleague in store Fay was happy to help with my query gave me advice and helped me find the products I needed for my project. She also explained about delivery and the options I had. Very informative helpful and a joy to talk to.

September 28, 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hey Suzanne, thanks for your five-star review, and I'm delighted that Fay was able to help you in our Sittingbourne store! - Dylan

Rated 5 out of 5 stars

We purchase a kitchen from Wickes in…

We purchase a kitchen from Wickes in Sittingbourne. Whilst we cannot review the actual kitchen we want to explain our experience with the designer. Sarah Baisley did not employ the usual hard selling techniques. Instead, since the beginning, she advised us in a very competent and professional way. We felt we could trust her advice fully and found her very inspirational too. I let it slip that it was going to be my husband special birthday on the day we were meant to meet up to discuss the plans and she gave my husband a card, a plant an a cake. What a personal touch. We would not hesitate to recommend Sarah to anyone interested in purchasing a kitchen as they would be receiving the best possible advice.

July 2, 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hi Monica, thanks for taking the time to share this feedback, we are pleased to hear that Sarah went above and beyond and even added her personal touch on things, we appreciate you taking the time to let us know. RD

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