Wickes - Slough Reviews 

78
TrustScore 4 out of 5

4.2

107-113 Farnham Road, Slough Trading Estate, Slough Berkshire, SL1 4UN, GB


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Rated 5 out of 5 stars

Jasvinder Pattar of Wickes Slough was so lovely and helpful when she came initially to our home to measure and discuss our requirements. She is very knowledgeable and patient also. Looking forward... See more

Company replied

Rated 4 out of 5 stars

I recently bought a kitchen from the Wickes store, and I want to thank Sakib Ahmed for his excellent service. From the initial design consultation to completing the purchase, he was professional, fri... See more

Company replied

Rated 4 out of 5 stars

Kitchen was fitted by Sabar and colleague, arranged via Slough Wickes. They were prompt and professional and skilfully dealt with some tricky fitting challenges; very polite and helpful in lots of sm... See more

Company replied

Rated 5 out of 5 stars

Used Wickes Slough for the supply of our bathroom equipment. Sakib came out to see our bathrooms to discuss what we wanted. He was very helpful with what would work and gave us some great advice regar... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Slough

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 107-113 Farnham Road, Slough Trading Estate, Slough, Berkshire, SL1 4UN, United Kingdom

  • +441753511212

4.2

Great

TrustScore 4 out of 5

78 reviews

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4.2

All reviews

(78)

13,567 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zain was amazing

Zain was amazing, gave us detailed information on products. Will visit again. Thanks

October 29, 2025
Unprompted review
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Reply from Wickes - Slough

Hey Harjinder, thanks for your amazing review, and I'm delighted that Zain was really helpful throughout your visit to our Slough store! - Dylan

Rated 5 out of 5 stars

Jags made our shopping experience super…

Jags made our shopping experience super smooth. He was extremely helpful and super friendly.

August 14, 2025
Unprompted review
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Reply from Wickes - Slough

We're happy to hear that your shopping experience was super smooth, and we appreciate your kind words about Jags. - PP

Rated 1 out of 5 stars

Disappointed

Booked in a home visit appointment and no one ever showed up. Then I’m asked for a review, I’ll be going else where.

September 27, 2025
Unprompted review
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Reply from Wickes - Slough

Hi Robyn, We regret that our service did not meet your expectations, and we appreciate your feedback. We will investigate this no-show appointment. I have sent you a request for more information. -LG

Rated 5 out of 5 stars

Really helpful member of staff

A particular member of staff was incredibly helpful, she really went the extra mile to help out. Knew the products well. I was able to make the necessary repair as advised.
Thank you (sorry I didn't get her name)

August 27, 2025
Unprompted review
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Reply from Wickes - Slough

We appreciate you taking the time to share your experience. We're so glad to hear that a member of our staff was incredibly helpful and provided excellent advice! -AK

Rated 5 out of 5 stars

I would like to give Michelle at Wickes…

I would like to give Michelle at Wickes in Slough a 5 star review for being so helpful both with paint that i needed and helping me to set up my trade account. She made it the best experience of visiting Wickes I’ve ever had.
Well done Michelle and thanks for all your help today
Steve W

September 4, 2025
Unprompted review
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Reply from Wickes - Slough

Hi Stephen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michelle in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great design support for bathroom

We really loved our experience with Jason forndesigning our bathroom. He was able to guide us through the process. With his expertise we were able to get to a design that met our requirements in the limited space available. He also made some valuable suggestions in terms of utilization of space to maximize storage. Extremely thorough and fast with the work. Thank you.

August 23, 2025
Unprompted review
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Reply from Wickes - Slough

We appreciate you sharing your experience designing your bathroom. We're happy to hear that Jason was able to guide you through the process and that you are pleased with the design. It's great to know that their expertise helped maximize storage in the limited space. -AK

Rated 5 out of 5 stars

Lovely Kitchen design and amazing fitters!

From start to finish Wickes have been great. Marius did the design and I am really delighted with it.
However I cannot praise SABAR-BKB and his team who did the fitting highly enough. They arrived promptly every morning with a smile and worked really hard and often finishing after 7pm. They were such polite guys and every evening they hoovered all the dust and mess up and tidied all their tools away. The fitting of my kitchen is excellent and Sabar and team are definitely an asset to Wickes.

August 26, 2025
Unprompted review
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Reply from Wickes - Slough

Hey Jac, thank you for your five-star review and I'm delighted that Marius and the team at Sabar-BKB for being first class throughout your kitchen design and installation, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Served by Linda very friendly and…

Served by Linda very friendly and always happy to help amazing attitude.

August 28, 2025
Unprompted review
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Reply from Wickes - Slough

We're happy to hear that you had such a positive experience with Linda. We appreciate you taking the time to share your feedback with us! -AK

Rated 5 out of 5 stars

Lily and Michelle have been absolutely…

Lily and Michelle have been absolutely brilliant! They are helped with my every query very professionally and always done it with a smile. Thank you so much ladies for all your help.

August 25, 2025
Unprompted review
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Reply from Wickes - Slough

Thank you for taking the time to leave your review! Great to hear Lily and Michelle were helpful and professional.

- PP

Rated 5 out of 5 stars

Open early on a bank holiday and order…

Open early on a bank holiday and order was ready extremely quickly - Michelle was great, really helpful!

August 25, 2025
Unprompted review
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Reply from Wickes - Slough

Hi James Doleman, We're happy to hear that you had a great experience with our fast service on the bank holiday. We appreciate your kind words about the helpful service Michelle provided at the Slough store. - LC

Rated 5 out of 5 stars

Jason visited our home to work on the…

Jason visited our home to work on the kitchen design and demonstrated a very thorough and professional approach. He carefully considered the overall layout and functionality, offering a range of creative and practical design ideas. His suggestions were well-informed and tailored to the unique needs of the space. Jason paid close attention to details and problem-solving, providing bespoke solutions to specific challenges in the kitchen. In particular, he addressed issues around ventilation and extractor fan placement with excellent, customised recommendations that balanced both practicality and aesthetics.

August 16, 2025
Unprompted review
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Reply from Wickes - Slough

Hi A A,

We appreciate you sharing your feedback. We're happy to hear that you were satisfied with the thorough and professional approach to your kitchen design. It's great to know that the suggestions were well-informed and tailored to the unique needs of the space.

-Ellysse

Rated 5 out of 5 stars

The range of goods is excellent at…

The range of goods is excellent at wickes. Price point is bang on too, not too much like some other shops. Good quality too! Zain was very helpful on the till today - thank you!

August 13, 2025
Unprompted review
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Reply from Wickes - Slough

Hi Gugan, thank you for taking the time to leave a review. We really appreciate your comments and are pleased to see that Zain was helpful while you were in the store today. LG

Rated 5 out of 5 stars

Jason best designer

Jason has designed a super stunning bathroom with limited space. So easy to talk to and just got what we needed.
Very excited to get and use it? Many thanks

July 20, 2025
Unprompted review
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Reply from Wickes - Slough

We appreciate you sharing your feedback! We are so happy to hear that Jason was helpful and understood your needs when designing your bathroom. Best wishes for your new bathroom! -AK

Rated 5 out of 5 stars

Great customer service and advice

Great customer service and advice. Jags was very helpful for assisting me select materials for an outdoor diy project and loading the trolley / guiding around the store.

June 7, 2025
Unprompted review
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Reply from Wickes - Slough

We're happy to hear that you received great assistance with your DIY project! We appreciate you mentioning the helpful guidance and support you experienced in our store. TW

Rated 5 out of 5 stars

Really helpful in choosing bathroom and…

Really helpful in choosing bathroom and really helpful suggestions.

Many thanks to Jason Fox who really made the process easier.

May 8, 2025
Unprompted review
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Reply from Wickes - Slough

Hey Stefan, thanks for your five-star review, and I'm glad you enjoyed the service from Jason in our Slough store throughout your bathroom project! - Dylan

Rated 5 out of 5 stars

Fantastic customer service from Jason…

Fantastic customer service from Jason Fox helping us build a bathroom and bringing our vision to life. Also super helpful when we had to make changes last minute.

June 8, 2025
Unprompted review
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Reply from Wickes - Slough

Hey Naiome, thanks for your five-star review, and I'm glad that Jason was first class throughout your bathroom design, enjoy your new space! - Dylan

Rated 4 out of 5 stars

I used the service of a kitchen…

I used the service of a kitchen designer. Unfortunately there were issues with the design, items missing from the delivery and extra units that were not required.
I could not deal with the kitchen designer due to his unhelpful attitude. I spoke with Paul Cooper the Manager who rectified the issues and refunded me for the unwanted items. Paul was extremely helpful and understanding of the situation. Thank you Paul, appreciated!

April 29, 2025
Unprompted review
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Reply from Wickes - Slough

We regret the issues you experienced with the kitchen design and delivery. We appreciate you bringing this to our attention. We're glad the manager Paul was helpful in resolving the problems. Thanks for your feedback!
-AF

Rated 1 out of 5 stars

Appalling after sales service

After recently buying a very expensive kitchen from Wickes we have had problems with broken drawers/ poor workmanship and faulty applicances. Today will be the third day of annual leave I have taken to wait at home for their warranty/ repair team to turn up as arranged, and yet again nobody has shown up or attempted to make contact. What an absolute disgrace.

May 22, 2025
Unprompted review
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Reply from Wickes - Slough

We're sorry to hear about the issues with your kitchen and the repeated no-shows from the warranty team. This is not the standard we aim for. We'll look into this to see how we can improve our service. We've sent you a request on Trustpilot for more information-GS

Rated 4 out of 5 stars

Kitchen design

Buying a kitchen currently.
The designer Charan in Slough has been very helpful, thorough and patient with details we've changed our minds on a few times!

Giving Wickes overall 4 stars instead of 5 as we discovered our two favourite door-front styles weren't available with one of the key features we wanted (corner cupboard) so we had to compromise on style to make it work.

May 21, 2025
Unprompted review
Wickes - Slough logo

Reply from Wickes - Slough

We appreciate you sharing your kitchen buying experience. We're happy to hear the designer was helpful. We understand your disappointment regarding the door-front styles and corner cupboard feature. Thank you for the feedback. TW

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