Wickes - Slough Reviews 

79
TrustScore 4 out of 5

4.1

107-113 Farnham Road, Slough Trading Estate, Slough Berkshire, SL1 4UN, GB


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Rated 5 out of 5 stars

Jasvinder Pattar of Wickes Slough was so lovely and helpful when she came initially to our home to measure and discuss our requirements. She is very knowledgeable and patient also. Looking forward... See more

Company replied

Rated 4 out of 5 stars

I recently bought a kitchen from the Wickes store, and I want to thank Sakib Ahmed for his excellent service. From the initial design consultation to completing the purchase, he was professional, fri... See more

Company replied

Rated 5 out of 5 stars

Used Wickes Slough for the supply of our bathroom equipment. Sakib came out to see our bathrooms to discuss what we wanted. He was very helpful with what would work and gave us some great advice regar... See more

Company replied

Rated 4 out of 5 stars

Kitchen was fitted by Sabar and colleague, arranged via Slough Wickes. They were prompt and professional and skilfully dealt with some tricky fitting challenges; very polite and helpful in lots of sm... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Slough

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 107-113 Farnham Road, Slough Trading Estate, Slough, Berkshire, SL1 4UN, United Kingdom

  • +441753511212

4.1

Great

TrustScore 4 out of 5

79 reviews

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4.1

All reviews

(79)

13,750 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bathroom design with Marius

We were so impressed with the service provided by Marius Raaths when we were having our en-suite redone, that we returned to Wickes and had our family bathroom designed by him also. He is personable and knowledgeable, and made sure everything was how we wanted it, providing different options and insight into products. He also helped to ensure installation was organised efficiently.

September 14, 2024
Unprompted review
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Reply from Wickes - Slough

Hi Alison, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Marius and how pleased you are with the service they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Great kitchen designer in Wickes, Slough

I would highly recommend Wickes, Slough in particular our kitchen designer Marius Raaths. He listened to our requirements and designed us our dream kitchen. Marius was also helpful and extremely knowledgeable of the appliances when we weren’t sure what to purchase. He went above and beyond for us.

August 26, 2024
Unprompted review
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Reply from Wickes - Slough

Hey Louise, thanks for your amazing review, and I'm glad that you enjoyed the service in our Slough store from Marius as he was first class throughout your design. It makes us proud you would recommend us and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Slough Wickes - design consultant Marius Raaths

We are currently in the process of having our kitchen replaced. After talking to quite a few kitchen companies we made the choice to go with Wickes kitchens in Slough. The main reason for making this choice was due to design consultant Marius Raaths. From the moment he visited us to the moment we placed the order, he has been nothing but friendly and professional. He came up with the best design for our kitchen, maximising the space available, positively supporting and advising us using his knowledge and expertise. He was very patient, listening to and answering all of our questions, promptly replying to texts, e-mails and phone calls. We can’t wait for our new kitchen, fantastic product and customer service so far - thank you Marius!

October 12, 2024
Unprompted review
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Reply from Wickes - Slough

Hey Nigel, thanks for your five-star review, and I'm glad that Marius in our Slough store was first class throughout your kitchen design, it makes us proud you're happy with the end result, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great communication and overall…

Great communication and overall experience

September 4, 2024
Unprompted review
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Reply from Wickes - Slough

Hey Arek, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Slough store! - Dylan

Rated 5 out of 5 stars

Nina top class staff very helpful and…

Nina top class staff very helpful and lots of knowledge greats every customer and specialy when I am in store she will always great me and ask if I needed something
Will always tell me about offers and if any deal going on.
Keep it up Nina

November 1, 2024
Unprompted review
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Reply from Wickes - Slough

Hi Shahzada, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Nina and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Nina at Slough was very helpful

Nina at Slough was very helpful

October 10, 2024
Unprompted review
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Reply from Wickes - Slough

Hey Karen, thanks for your amazing review, and I'm delighted that Nina was able to help you out in our Slough store! - Dylan

Rated 5 out of 5 stars

Excellent service

Excellent service
Thank you very much Jag
You went out of your way to help and this is very much appreciated.

October 7, 2024
Unprompted review
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Reply from Wickes - Slough

Hi Nikki, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jag and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Amazing experience in Slough wickes

Amazing experience in Slough wickes, team always ready to help, all shelves were full of stock so I got everything I needed at the same time, store was nice and clean

October 2, 2024
Unprompted review
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Reply from Wickes - Slough

Hey Billy, thanks for your five-star review, and I'm glad you enjoyed the amazing service in our Slough store! - Dylan

Rated 5 out of 5 stars

Excellent service and advice from thw…

Excellent service and advice from thw store in Slough.
Well done.
Thank you very much Nina!
You went out of your way to help and this is very much appreciated.

September 24, 2024
Unprompted review
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Reply from Wickes - Slough

Hi Tadek, thanks for taking the time to share this feedback, we are pleased to hear that Nina provided you with an excellent service, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Nina

Nina is always cheerful and provides excellent customer service, happy to help anyway she can and a please to deal with
Daryl
DSR Building Services

September 24, 2024
Unprompted review
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Reply from Wickes - Slough

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Nina is always cheerful and provides you with excellent service, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Very helpful and very friendly

Very helpful and very friendly. It's great coming in wickes. Nina Slough

September 24, 2024
Unprompted review
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Reply from Wickes - Slough

Hi Vic, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Nina and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Helpful and friendly staff.

Located products easily. Friendly and helpful staff. A big thank you to Nina for all her help.

September 20, 2024
Unprompted review
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Reply from Wickes - Slough

Hi Jay, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us, especially with help from Nina, and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 1 out of 5 stars

Really annoying staff lies after lies I…

Really annoying staff lies after lies I guess they get paid by Wickes. Ordered the whole kitchen including worktops too. 8 weeks ago. As I was still waiting on worktop delivery today 20/09/2024. I had to call and was told not in stock . 👎👎👎👎👎. What a bloody stressful moment

September 20, 2024
Unprompted review
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Reply from Wickes - Slough

Hey there, thank you for your valuable feedback, and I'm sincerely sorry to learn you're unhappy with the service we have provided. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan

Rated 5 out of 5 stars

Excellent customer service

Thank you so much to the kind, polite young man who was so helpful late this afternoon at Wickes in Slough. After asking if I needed assistance, he loaded the bags of “mot sub base” I required onto the trolley, pushed the trolley to the till for me and then loaded the bags into my car. I was extremely grateful as the bags were a lot heavier than I had anticipated.

August 31, 2024
Unprompted review
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Reply from Wickes - Slough

Hi Eve, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with a member of staff who was very helpful and polite, helping you out to your car with the items you purchased. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great experience with our designer!

Great experience with our designer, Jason Fox at the Slough branch. Just bought recently and had no idea about designing a kitchen or bathroom. Jason was very candid and helpful with our designs. He was advising from his own experience which was a lovely personal touch. We don't have the biggest kitchen or bathroom so it was fantastic to see the way he utilised the limited space. Would highly recommend asking for Jason if you're designing at the Slough branch!

July 29, 2024
Unprompted review
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Reply from Wickes - Slough

Hi Serena, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Jason, was able to provide an excellent service and design that utilized all areas of your kitchen and bathroom. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Rated 1 out of 5 stars

Avoid

Very disappointed with the quality of paint I bought from Wickes and it wasn’t returned as I was told that it’s been opened and I won’t name the staff but he was very aggressive and it’s common sense how would you find the quality of paint if it’s not opened.

July 17, 2024
Unprompted review
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Reply from Wickes - Slough

Hello Deepak,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the service you received when trying to return the poor-quality paint you purchased. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

Rated 1 out of 5 stars

I purchased Forest Garden Dip Treated…

I purchased Forest Garden Dip Treated Pale Palisade Picket Fence - 6 x 3ft X 6
The quality was rubbish the build quality was rubbish, the wood panels was rubbish numinous panels were warped or split, nails protruding right though Wickes cannot have any QC for the product

If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan dont know how to access private messge

June 20, 2024
Unprompted review
Wickes - Slough logo

Reply from Wickes - Slough

Hey Kevin, thanks for sharing your feedback and I'm really sorry you're unhappy with your fence quality. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan

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