Wickes - Southport Reviews 

132
TrustScore 5 out of 5

4.8

Kew Retail Park, Scarisbrick New Road, PR8 5RG Southport, England, GB


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Rated 5 out of 5 stars

visited new Southport store and was greeted by a big smile Shirley. she was so accomadating and helped us find what we needed great experience thanks loads

Company replied

Rated 5 out of 5 stars

Hi to all called into Wickes in Southport today very first time specifically looking for help with plumbing parts employee called Craig was at the entrance desk asking him for help he kindly took me... See more

Company replied

Rated 5 out of 5 stars

A massive shout out to Jack over at the Southport Wickes for his support with our Forest School. We’ve been working on getting our outdoor provision sorted, and Jack made the whole process of securin... See more

Company replied

Rated 5 out of 5 stars

Today I used Click & Collect. Firstly I ‘lost’ my collection code but fortunately Baljit found it for me 🙄. Then Craig offered to help take the heavy goods to my car - which was a God send as I had p... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Southport

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Kew Retail Park, Scarisbrick New Road, PR8 5RG, Southport, England, United Kingdom

  • 01704 648400

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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4.8

All reviews

(132)

13,625 reviews in the last 12 months

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Rated 5 out of 5 stars

visited new Southport store and was…

visited new Southport store and was greeted by a big smile Shirley. she was so accomadating and helped us find what we needed great experience thanks loads

July 3, 2026
Unprompted review
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Reply from Wickes - Southport

We're so pleased to hear about your positive experience at our store and that Shirley provided such accommodating and helpful service. Thank you for your wonderful feedback! -AK

Rated 5 out of 5 stars

Helpful and professional staff

Steve Ambler was helpful, professional and friendly. Listened to what we wanted and respected our decisions

May 4, 2026
Unprompted review
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Reply from Wickes - Southport

Hi, Mrs Critchley. Thank you for taking the time to share your review with us. We're pleased to hear that Steve was helpful, professional, and friendly throughout your experience. It's great to know he listened to your needs and respected your decisions. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Hi to all called into Wickes in…

Hi to all called into Wickes in Southport today very first time specifically looking for help with plumbing parts employee called Craig was at the entrance desk asking him for help he kindly took me over to the plumbing section and within five minutes I had all that was required for the job in hand this employee was very pleasant to talk to friendly and above all very helpful.
Well done Wickes great member of staff here at Southport.

July 2, 2026
Unprompted review
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Reply from Wickes - Southport

Thank you for your wonderful five-star review! We are so pleased to hear that Craig provided such helpful and friendly service in the plumbing section. It's fantastic that you found everything you needed so quickly. -AK

Rated 5 out of 5 stars

Support and orders

Helping us out to order on line in the store, arrange delivery and help with a gift card payment
Nicole and Shirley were very helpful, thank you

June 29, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Alison, we're so glad our team could assist you with your online order, delivery, and gift card payment. We appreciate your kind words! -LR

Rated 5 out of 5 stars

Just Brilliant!

Today I used Click & Collect. Firstly I ‘lost’ my collection code but fortunately Baljit found it for me 🙄. Then Craig offered to help take the heavy goods to my car - which was a God send as I had put my back out yesterday. We also had a delivery booked for today - which arrived on time as usual. Wickes is now my Go To place as I find the prices very reasonable, the delivery charge brilliant and customer care in the store excellent. I cannot fault Wickes and would highly recommend. Thank you guys!

June 23, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Beverly, we're so pleased to hear about your positive experience with our Click & Collect service and delivery. It's wonderful that our team could assist you so effectively. Thank you for your kind words and recommendation! -LR

Rated 5 out of 5 stars

Very helpful staff at the Southport…

Very helpful staff at the Southport store, Damian helped me to carry an oversized box and load it in the car. I got a great deal on a Ketter store it out box. It was on offer about £40 cheaper than other shops.

June 20, 2026
Unprompted review
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Reply from Wickes - Southport

We appreciate your five-star review! We're happy to hear our team provided excellent assistance, and you found a great deal. -AK

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, good selection of products!

June 18, 2026
Unprompted review
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Reply from Wickes - Southport

Thanks for taking the time to leave your 5-star review. We're so glad our staff were helpful, and you liked our products! - AB

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere thanks to the team at Wickes Southport for their outstanding support in helping to facilitate a donation of exterior metal paint from Crown Paints for use at Southport Flower Show/Victoria Park, a local charity and community space.

From the beginning, the staff were professional, helpful, and genuinely committed to supporting a worthwhile community project. Their assistance in coordinating the donation made a real difference and will help us maintain and improve facilities that benefit many local residents and visitors.

June 16, 2026
Unprompted review
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Reply from Wickes - Southport

Hi VP Team, Many thanks for your five-star review concerning our partnership through our Community Programme. We are pleased to learn that your project will benefit many people for years to come using the community space. Many thanks for your review.

Rated 5 out of 5 stars

Obliging staff.Thanks to Jack and…

Obliging staff.Thanks to Jack and Rachel who went above and beyond to donate some bedding plants to Kings Gardens,Southport for the forthcoming Armed forces day.

June 11, 2026
Unprompted review
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Reply from Wickes - Southport

We're so happy to hear our team provided such wonderful support. We truly appreciate your kind words. -AK

Rated 5 out of 5 stars

3 trips for gravel 53 bags in total 🤦‍♀️ …

3 trips for gravel 53 bags in total 🤦‍♀️ everyone lovely & helpful, but especially Callum who helped me load it all into the car. Many thanks 😊

June 13, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Catherine, we're so happy you had a positive experience with us, especially with the help loading your gravel! We appreciate your kind words. -LR

Rated 5 out of 5 stars

New Wickes bathroom

We have recently had a new bathroom designed and installed by Wickes and were very happy with the design service and the installation. Our designer Steve Ambler was very friendly and helpful and was able to provide us with everything we needed. We will use Wickes again in the future if we want anything like this again.

June 5, 2026
Unprompted review
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Reply from Wickes - Southport

Thanks for taking the time to leave your review. We are so pleased to hear you had such a positive experience with our design and installation service. It's wonderful that Steve provided everything you needed. We appreciate your kind words and look forward to assisting you again! - AB

Rated 5 out of 5 stars

Got some roof fixing

Got some roof fixing
Conor was helpful and got me what I needed

June 5, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Joe, we're glad we could help with your roof. We appreciate your kind words. -LR

Rated 5 out of 5 stars

Every time I use wickes the staff are…

Every time I use wickes the staff are very friendly and helpful. So much better than b&q.
Southports finest keep it up 🤣👍👍

June 2, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Mr Michael Foy,

We're so glad to hear you consistently have a great experience with our friendly and helpful team! Thank you for your kind words! -Ellysse

Rated 5 out of 5 stars

Wickes thank you for helping your local communities (Southport)

A huge thank you to Wickes for generously donating our community planters. Thanks to your support, local residents of all ages have come together to help build, fill, and plant them, creating beautiful sensory displays and growing fresh food for the community to enjoy. These planters are helping bring people together, encouraging wellbeing, learning, biodiversity, and community spirit. We are incredibly grateful for your support in helping us create greener, healthier, and more welcoming spaces for everyone.
🌱 Thank you,Sofia & Jack from Wickes, for helping our community grow—literally and figuratively! 💚

May 30, 2026
Unprompted review
Wickes - Southport logo

Reply from Wickes - Southport

We're so glad to hear our donation of community planters has brought people together and created such positive spaces. It's wonderful to know we've helped your community grow! -AK

Rated 5 out of 5 stars

A massive shout out to Jack over at the…

A massive shout out to Jack over at the Southport Wickes for his support with our Forest School. We’ve been working on getting our outdoor provision sorted, and Jack made the whole process of securing donations so straightforward and stress-free.
Honestly, it’s refreshing to work with someone who just gets it. He was incredibly helpful and made sure everything went through without any fuss. Having that support has made such a difference in getting our outdoor learning space ready for the kids. If you're looking for someone who genuinely cares about helping out the local community and schools, Jack is your guy. Thanks again.

May 29, 2026
Unprompted review
Wickes - Southport logo

Reply from Wickes - Southport

Thanks for taking the time to leave your review. We're so pleased to hear about the excellent support you received for your Forest School. It's wonderful that Jack could help make securing donations straightforward and stress-free, contributing to your outdoor learning space. - AB

Rated 5 out of 5 stars

Brilliant service - Steve Ambler

Our Design Consultant Steve Ambler was fantastic from start to finish. We had ideas on the 2 bathrooms we wanted renovating which he helped us make reality in the design process. He was very friendly, very knowledgeable, very adept at using the design technology which is a great tool, the visualisation of plans is brilliant. He explained every facet of what Wickes will provide from their service clearly & concisely, answering any questions in the same manner. The home visit by Steve was great, all of the characteristics & personality of Steve in store translated to the home visit. We now look forward to finalising our installation date with a Wickes approved fitter in due course on both bathrooms. Steve is a great asset to Wickes!

May 23, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Nicholas, we're thrilled to hear that our design consultant Steve was fantastic from start to finish, helping to bring your bathroom renovation ideas to life. It's wonderful to know that their knowledge and use of design technology made the process clear and concise. Thank you for sharing your review! -LR

Rated 5 out of 5 stars

Amazing staff

Amazing staff, thank you Damian and the other 3 (I didn't get all your names) and good luck on the 3 peaks - store was incredibly helpful and helped hand ball 28x 25kg packets into my 4x4. Amazing

May 26, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Conrad, Thank you for your review. It's good to know that you had great service from our team in the Southport store. We appreciate your business.

Rated 5 out of 5 stars

Called into Wicks Southport store was…

Called into Wicks Southport store was well laid out , staff were really helpful and polite and offered to help seems I was in a wheelchair and items fairly priced

May 25, 2026
Unprompted review
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Reply from Wickes - Southport

Hi, David. Thank you for taking the time to share your review with us. We're delighted to see that you found our Wickes store in Southport to be well laid out and our staff to be polite and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Shirley was amazing really helped us…

Shirley was amazing really helped us out and sorted my trade account aswell. 5* service.

May 20, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Jonathan, thank you for your five-star review telling us about how helpful you found our staff member Shirley when you were setting up a Trade Pro account. We appreciate your business.

Rated 5 out of 5 stars

Ellie was very helpful in getting me…

Ellie was very helpful in getting me the paint colour I wanted mixing.

May 16, 2026
Unprompted review
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Reply from Wickes - Southport

We're delighted to know that Ellie helped you find the perfect paint colour. Thank you! -AK

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