Wickes - Southport Reviews 

Excellent service from Ellie who arranged my delivery quickly and most efficiently . I would highly recommend her to anyone.

Went in to get some play sand and was courteously assisted by Oli. I decided at the till I needed 2 bags and Oli went back to the aisle and not only brought it to the checkout but also carried the extra bag to my car. Thanks Oli - very much appreciated 👍

Damian the duty manager couldn’t have been any more helpful and customer focus if he tried. He assisted me to my car with my click and collect order and only when I was ready to drive off did I realise I had ordered the wrong type of door. He came to my car and picked the door and arranged the correct item with ease. Such a clean store with great stock levels and amazing customer service.

Unsure about product and delivery details, Ellie was brilliant she guided us and fully explained all aspects and details, will recommend your southport shop to others 😀

Went into Southport store today ,very impressed with everything they sell , thought it was just kitchens etc but much better than b&q , was served by a very helpful girl called Shirley , she helped me set up an trade account which saved me 15% off my bill straight away , will definitely be recommending this store and using again

Was met at door with meet and greet Damian. He was extremely helpful. He spent about half an hour helping and advising us. He suggested some cheaper options that were more affordable and within our budget.

Shirley was very helpful when I came in, what a wonderful lady, very polite and happy, made my trip so easy and will be back because of her, what a credit to the store! Thank you

Went looking for a particular front door replacement handle , could not find it as I was about to leave the store i was approached by the most helpful store attender ( Shirley) of the Southport store. She went on there PC and sorted through all locks. And even managed to up sell some other products. Her service was beyond meeting service expectations. I would definitely check out Southport Wickes before there competitors for products because if all employees are like Shirley professional and world class service.

Met wonderful Rachel today in store who was my life saver my fence paint I used ran out on last fence but was discontinued but Rachel mixed one up to match - problem solved !

Went to the store on Saturday for the event. Lovely welcome at the entrance with goody bags. Unfortunately I didn't get a goody bag as I didn't sign up . The guy from Harris was great to talk to.

I only wanted to order some items for delivery so went over to the desk. Very busy and waited for maybe 5 mins in queue. 

Baljit who did my order was fantastic and quick. She apologised for keeping me waiting. She completed my delivery order and payment quicker than the time I was waiting in queue. Brilliant customer service. 

Lovely Wickes store too 👍

Great to see actual members of staff with trades knowledge.
Mike was so helpful with tips and advice regarding painting/decorating tips. Only problem was, he wouldn't come round to paint my ceiling 🤣🤣
Invaluable member of staff 👍👍👍👍👍

Staff were lovely at the event! Signing in with Connor was really easy, and quick to do. The girls giving out the goodie bags were so friendly. The gentleman from Harris was really helpful as well. Goodie bag was an added bonus! Thank you again for helping assist us with our home delivery queries Connor.

We were helped by Mike today instore. Very helpful and has good advice. We definitely go to this store again

The whole experience no pressure the designer Steve did a great job and consulted us in what we wanted and needed for the kitchen to work for us.

Nice store bright and set out well
Staff very helpful i think called Ellie

Thank you Wickes for your support to the Friends of Ainsdale Village Park via the Wickes Community Programme. The timber we have received will be used to build a second raised planter at the Liverpool Road entrance into the park. Once completed and installed, we will provide photos of both planters.

Thank you to the Southport Kew store for their commitment to the people of Southport.

I am disabled and the staff member called Ellie was so pleasant and helpful. She was on the till but got another member of staff to help me to choose the paint I needed. Ellie also carried the large , heavy paint tins to my car. I will definitely go back to this store

Mike in the Southport store was absolutely amazing
Excellent customer service, we were struggling with picking the correct kitchen units and he went over and above to assist us.
Nothing was too much trouble
Would definitely recommend.

Ellie was very polite and efficient and talked me through my order with ease. She made me feel like a valued customer. The store is well laid out and very clean.

Easy booking system. Stephen was prompt, very friendly and extremely knowledgeable, giving us great ideas for our new kitchen and bathroom. He explained the process very clearly and was super helpful. Looking forward the next step!!. Thank you.