Wickes - Southport Reviews 

139
TrustScore 5 out of 5

4.8

Kew Retail Park, Scarisbrick New Road, PR8 5RG Southport, England, GB


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Rated 5 out of 5 stars

Helpfull staff loaded my van with a bargain of a dishwasher i noticed on the way the store just had to be baught massive saving, so happy chappy

Rated 5 out of 5 stars

Steve Ambler at Wickes Southport could not have been any more helpful in helping us design and order our new kitchen. Extremely knowledgeable, helpful and most of all patient during the number of tim... See more

Company replied

Rated 5 out of 5 stars

A massive shout out to Jack over at the Southport Wickes for his support with our Forest School. We’ve been working on getting our outdoor provision sorted, and Jack made the whole process of securin... See more

Company replied

Rated 1 out of 5 stars

On 3rd April 2026 we signed up with Wickes, Southport for a £25,000 kitchen plus extra £s for fitting, tiling and electrics which sum was to be agreed and paid separately to their designa... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Southport

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Kew Retail Park, Scarisbrick New Road, PR8 5RG, Southport, England, United Kingdom

  • 01704 648400

4.8

Excellent

TrustScore 5 out of 5

139 reviews

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4.8

All reviews

(139)

14,565 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for Wickes Community Programme


Thank you Wickes for your support to the Friends of Ainsdale Village Park via the Wickes Community Programme. The timber we have received will be used to build a second raised planter at the Liverpool Road entrance into the park. Once completed and installed, we will provide photos of both planters.

Thank you to the Southport Kew store for their commitment to the people of Southport.

February 6, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Anne,

We're happy to hear that the timber will be used to build a raised planter at the Liverpool Road entrance into the park. We appreciate you sharing your experience with us. We look forward to seeing the photos of the planters.-Ellysse

Rated 5 out of 5 stars

Visit to the new wickes store

I am disabled and the staff member called Ellie was so pleasant and helpful. She was on the till but got another member of staff to help me to choose the paint I needed. Ellie also carried the large , heavy paint tins to my car. I will definitely go back to this store

February 5, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Kathryn, Thank you for your five-star review. It's great to know how helpful you found our staff and in particular our colleague Ellie on your recent visit to the Southport store. We wish you well with your painting project and look forward to welcoming you back in the store soon. - DG

Rated 5 out of 5 stars

Mike in Southport store

Mike in the Southport store was absolutely amazing
Excellent customer service, we were struggling with picking the correct kitchen units and he went over and above to assist us.
Nothing was too much trouble
Would definitely recommend.

January 23, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Leanne, we appreciate you taking the time to leave us a review. We're happy to hear that our team member was amazing and assisted you with your kitchen units. We're glad they could help. -LG

Rated 5 out of 5 stars

Ellie was very polite and efficient and…

Ellie was very polite and efficient and talked me through my order with ease. She made me feel like a valued customer. The store is well laid out and very clean.

February 5, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Katy, we appreciate you taking the time to share your feedback! We're so glad to hear that you found your order process easy and that you felt valued. -LG

Rated 5 out of 5 stars

Very helpful

Easy booking system. Stephen was prompt, very friendly and extremely knowledgeable, giving us great ideas for our new kitchen and bathroom. He explained the process very clearly and was super helpful. Looking forward the next step!!. Thank you.

January 31, 2026
Unprompted review
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Reply from Wickes - Southport

Hi, Thanks for taking the time leaving your review. We are happy to hear that Stephen was able to great advice and ideas on your kitchen and bathroom explaining the process clearly and was super helpful. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

From our first meeting with the kitchen…

From our first meeting with the kitchen designer Steve Ambler who gave use great advice to the kitchen installer John who kept us informed of every step of the installation . We could not fault the process. We are very pleased with our kitchen.

January 22, 2026
Unprompted review
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Reply from Wickes - Southport

Hey Carole, thank you for your five-star review, and I'm delighted that Steve and John were first class throughout your kitchen design and installation, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Steve Ambler, Wickes Southport

From start to finish it was a stress free experience. My bathroom designer, Steve Ambler, was great, very friendly and knows his products well. He came and designed my bathroom and it’s now fitted and everything has gone according to plan. The fitter organised by Wickes was excellent too. Steve has been back to check I am pleased with everything and I can’t fault anything. I would definitely recommend you seeing Steve Ambler at Wickes in Southport for your bathroom requirements. Well recommended.

January 19, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Audrey, We're happy to hear that you had a stress-free experience! It's great that Steve Ambler was friendly and knowledgeable, and that the installation went according to plan. We appreciate your recommendation and are pleased you're happy with the result. -LC

Rated 5 out of 5 stars

Wickes help us out yet again!

Once again Neil, the store manager at Wickes Southport has come to our aid.
We have recently acquired a new shop in Southport and with only being a charity this obviously stretched our resources, so we put in a plea to Wickes to see if they help us with some paint to get the shop ready for opening, which Neil again kindly sorted out for us for which we are really grateful.
The shop in question is Woodlands Animal Sanctuary charity shop located on East Bank Street and we are hoping to open the beginning Feb all being well.

January 15, 2026
Unprompted review
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Reply from Wickes - Southport

Hi, Thank you for taking the time to share your feedback. It is great to hear It's great to hear that Neil was able to help you out. We wish you the best of luck on your opening! -SM

Rated 5 out of 5 stars

Was helped by Nicole and Craig at…

Was helped by Nicole and Craig at Southport Wickes,excellent service ,and treated with respect ,will travel there if I ever need anything else ,many thanks .steve

January 6, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Stephen.

We're happy to hear that you received excellent service and were treated with respect. We appreciate your kind words and thank you for your positive feedback.- PP

Rated 5 out of 5 stars

Damian and Chloe both very helpful today

Damian and Chloe both very helpful today

January 7, 2026
Unprompted review
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Reply from Wickes - Southport

Hi Lisa, Thanks for taking the time leaving your review. We are happy to hear Damian and Chloe was very helpful on your visit to your local Wickes store. -JL

Rated 5 out of 5 stars

Kitchen order review

We had a first rate experience ordering our kitchen. Especially impressed by the consultant who worked with us, Stephen Ambler, as he really listened and understood our request for a simple, basic kitchen and didn’t attempt to persuade us to any upgrades. We have managed to order a good little kitchen that is very cost friendly and will be appropriate to our needs. Happy to recommend Wickes based on our experience.

December 30, 2025
Unprompted review
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Reply from Wickes - Southport

Hi Mary, thanks for taking the time to share your feedback. We are happy to hear that you had a great experience with Stephen and were able to find the perfect kitchen for you! -SM

Rated 5 out of 5 stars

Nice store very helpful staff with the…

Nice store very helpful staff with the product that I wanted

December 13, 2025
Unprompted review
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Reply from Wickes - Southport

Hey Philip, thanks for your five-star review, and I'm glad our Southport store had what you wanted and that the staff were super friendly! - Dylan

Rated 5 out of 5 stars

Great service from Nicole and Jack

Great service from Nicole and Jack. Thank you

December 11, 2025
Unprompted review
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Reply from Wickes - Southport

Hi There,

We're thrilled to hear that you received great service from Nicole and Jack. Thank you for sharing your experience with us. -Ellysse

Rated 5 out of 5 stars

Shopped at the Southport Branch

Shopped at the Southport Branch, was served by Chloe who helped me set up a Trade account, very helpful , much appreciated

December 10, 2025
Unprompted review
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Reply from Wickes - Southport

Hey William, thanks for your positive feedback, and I'm delighted that Chloe was super helpful throughout your visit to our Southport store! - Dylan

Rated 5 out of 5 stars

Steve was very helpful and gave great…

Steve was very helpful and gave great advice even though I was not getting at the moment a complete bathroom installation

November 29, 2025
Unprompted review
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Reply from Wickes - Southport

Hi, Fiona. Thank you for taking the time to share your review with us. We are happy to see that, Steve, was very helpful and gave great advice during your trip to look at bathrooms. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

A great new store in Southport

A great new store in Southport, very helpful (thanks Mischa) and a terrific range of paints and decorating accessories. Well worth a visit

November 26, 2025
Unprompted review
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Reply from Wickes - Southport

Hi Dave, Thanks for taking the time to leave your review. We are happy to hear that the new Southport store has a terrific range of items for you to get. Thanks for the kind feedback. -JL

Rated 5 out of 5 stars

The design consultant was very…kitchen utility

The design consultant was very knowledgeable, listened to what we wanted but also said what was doable or not. Looking forward to the next meeting

November 25, 2025
Unprompted review
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Reply from Wickes - Southport

Hi Colin, we're happy to hear that the consultant's knowledge and guidance were helpful. We appreciate your feedback and look forward to our next meeting with you. -LG

Rated 5 out of 5 stars

Lovely store

Lovely store! Very big, clean and easy to navigate. Damian, Jack and Shirley were all really helpful and I’m really pleased with the service. Prices are really good and I’ll definitely keep coming back

November 26, 2025
Unprompted review
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Reply from Wickes - Southport

Hi Chantelle, Thanks for taking the time leaving your review. We are happy to hear that the staff were very helpful and the service you received was great. Thanks for the kind feedback. -JL

Rated 1 out of 5 stars

Dangerous

My kitchen was fitted in April and it is now November. I have had a nightmare with Wickes. I strongly advise you not to go near them.
I have been cc’ing in the director for the last few months to try to get this resolved. Finally the installer sent another electrician out to sign off the original electricians work as he’d gone awol. The new electrician discovered the house wasn’t earthed and so none of these new electrical kitchen items would have tripped. I had to have Scottish powers come out as an emergency and employ and pay for another electrician. I informed Wickes & ccd in the ceo of this immediately informing them of how dangerous this is and the new electrician informed the installer a week ago. I have heard nothing from either. Their original electrician did not inform me of the danger of my electrics and their second electrician left my property without making it safe.
This has been the latest but most dangerous in a long list.

November 14, 2025
Unprompted review
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Reply from Wickes - Southport

Hi, Lynda. Thank you for taking the time to share your review with us. I'm sincerely sorry to learn of the issues you have with your kitchen. I have sent you a request for more information, so we can look into this for you. - Scott H

Rated 5 out of 5 stars

Visited your new store in Southport on…

Visited your new store in Southport on Wednesday, was served buy a very friendly person called Shirley, she was very helpful in helping me with what I needed with a nice attitude and with a smile, thanks Shirley and wickes Southport

November 19, 2025
Unprompted review
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Reply from Wickes - Southport

Hi Brian.

We're happy to hear that you enjoyed your visit to our Southport store. We appreciate your kind words regarding the service you received, it's great to know the team member was so helpful and friendly.
- PP

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