Wickes - Warrington Reviews 

107
TrustScore 4.5 out of 5

4.3

Pinners Brow, Unit B, Pinners Brow Retail Park, Warrington Cheshire, WA2 7XA, GB


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Rated 5 out of 5 stars

Absolutely fantastic service today with Shaun McLoughlin one of the design consultants in the Warrington branch. He was super efficient and listened to everything I wanted. He picked up a previous des... See more

Company replied

Rated 5 out of 5 stars

Trade means trade with Wickes with your 10% discount on anything in store that you buy in comparison to other DIY stores, were a certain spend limit applies in order to be eligible for any discount... See more

Company replied

Rated 5 out of 5 stars

Many of our members at our Scout Group shop at Wickes, therefore we were delighted to receive a generous Community Project award. Amongst other things, we received a Chillington Camden wheelbarrow. V... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer services from wicks at Warrington. Sophie our design consultant was fantastic . Her advice was second to none . She listened to everything we wanted and pulled out all stops . I lo... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Warrington

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Pinners Brow, Unit B, Pinners Brow Retail Park, Warrington, Cheshire, WA2 7XA, United Kingdom

  • +441925632263

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.3

All reviews

(107)

13,498 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely Lisa at Warrington

Lovely Lisa at Warrington really made me feel welcome and couldn't be more helpful.
I love Wickes.

September 18, 2025
Unprompted review
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Reply from Wickes - Warrington

We're happy to hear that you felt welcome and received helpful assistance from Lisa. We appreciate you sharing your positive experience with us!
- PP

Rated 1 out of 5 stars

Visited the Warrington branch

Visited the Warrington branch, usually have a great experience, However there is one member of staff that is consistently rude. She is maybe polish? I’m in the trade and shop there a few times a week, spending hundreds of pounds. The rest of the staff are lovely - she seriously needs some customer service training!

September 18, 2025
Unprompted review
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Reply from Wickes - Warrington

We appreciate you taking the time to share your experience. We're sorry to hear that one of our team members was not up to the standards we expect. We'll address this to ensure better service.
- PP

Rated 5 out of 5 stars

So pleased we went with Wickes

Sophie our design consultant was there right at the beginning, giving us sound and professional guidance while being respectful and relaxed and friendly, putting us totally at ease. She clearly explained all the designs and costings and worked hard to get us the very best deal so that we saved money too!

August 26, 2025
Unprompted review
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Reply from Wickes - Warrington

Hi Anna, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great Experience for First Stage

Shaun is a lovely man. Very friendly and helpful. I'm looking forward to my next meeting with him to see his designs.

September 12, 2025
Unprompted review
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Reply from Wickes - Warrington

We're happy to hear that you found Shaun very friendly and helpful! We appreciate your kind words and hopefully won't be too long before you get to see your designs. -AK

Rated 5 out of 5 stars

Brilliant customer services from wicks…

Brilliant customer services from wicks at Warrington. Sophie our design consultant was fantastic . Her advice was second to none . She listened to everything we wanted and pulled out all stops . I love my kitchen and the space that Sophie helped us create. All cabinets and drawers are of high quality and look lovely . Lots of compliments off visitors and family can't believe it's the same place .

July 23, 2025
Unprompted review
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Reply from Wickes - Warrington

We appreciate you taking the time to share your experience. We're happy to hear that Sophie provided fantastic advice and helped you create a kitchen you love. Thank you for your positive feedback regarding the quality of our products. We hope you love your new kitchen for many years to come! -AK

Rated 5 out of 5 stars

Excellent Customer Service

Sophie our Design Consultant was a credit to Wickes. She was very approachable, friendly and helpful - all the way through, from our initial store visit, the home visit and then our planning meeting. Nothing was too much trouble as Sophie made the whole journey an enjoyable experience. She showed us all of the options and was patient whilst we made our decisions. Excellent service - well done, especially in this day and age.

September 4, 2025
Unprompted review
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Reply from Wickes - Warrington

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice and help with this project. -AH

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We called into the Wickes Warrington store to ask for donations towards our Halloween build, and the team couldn’t have been more helpful! They kindly supplied us with spray foam and pipes, which will make a massive difference to our project. We’re truly grateful for their generosity and support — thank you, Wickes Warrington!

See you all at Halloween!!

Haydock Halloween house

August 25, 2025
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Reply from Wickes - Warrington

We're so happy to hear that our team was helpful with your Halloween build! We appreciate you reaching out to us, and we're grateful for your kind words and support. Thank you for your positive feedback. We hope to see you at Halloween! -AK

Rated 5 out of 5 stars

Really helpful and friendly staff

Really helpful and friendly staff. Shaun was excellent helping build our dream kitchen and get it exactly how we wanted it. Thank you very much 🙂

August 20, 2025
Unprompted review
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Reply from Wickes - Warrington

We appreciate you taking the time to leave us such positive feedback! We're so glad to hear that Shaun were helpful in building your dream kitchen. -AK

Rated 5 out of 5 stars

Mo Iqbal was brilliant

Mo Iqbal was brilliant. A decent fella who is up for a laugh and made the process of buying our kitchen very easy. His attention to detail was excellent and his knowledge of the products is second to none.

August 16, 2025
Unprompted review
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Reply from Wickes - Warrington

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mo in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Kitchen design from mo in Warrington outstanding

My mum bought a kitchen from mo in the Warrington store he was so nice and friendly, designed the kitchen of her dreams 5 stars 🌟

July 9, 2025
Unprompted review
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Reply from Wickes - Warrington

We're happy to hear that your mum had such a positive experience at our Warrington store! It's great to know the kitchen design met her dreams. Thanks for your 5-star review! -AK

Rated 5 out of 5 stars

Fantastic service from mo in Warrington store

Writing this review on behalf of my mum who was helped by mo and received fantastic service, mo helped her with her bathroom and it's the best design she can't wait for it to be installed .

June 19, 2025
Unprompted review
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Reply from Wickes - Warrington

We appreciate the feedback and are so glad your mum received fantastic service from Mo and a bathroom design she loves. We hope the installation goes well! -AK

Rated 5 out of 5 stars

Mo from warrington

Mo designed my mother's kitchen and she is so happy with it. Finally she can use her kitchen all thanks to Mo. Really friendly and knowledgeable throughout the whole process

July 12, 2025
Unprompted review
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Reply from Wickes - Warrington

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mo in our store and that they provided you with useful advice and help bringing this Kitchen to life. -AH

Rated 5 out of 5 stars

Sophie was hands down best customer…

Sophie was hands down best customer service I’ve ever received. She helped me the moment I walked into the department and even saw me 30 mins before my actual appointment. She designed my bathroom even tho I had no idea what I wanted. She was honest and upfront about costs. She explained the process off everything.

Would recommend to anyone who is looking for a new bathroom to ask for Sophie

August 2, 2025
Unprompted review
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Reply from Wickes - Warrington

Hi, Rebekah. We appreciate you sharing your experience. We're happy to hear that you received the best customer service form our colleague, Sophie and that you felt supported during your bathroom design. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent Community Support

Many of our members at our Scout Group shop at Wickes, therefore we were delighted to receive a generous Community Project award.
Amongst other things, we received a Chillington Camden wheelbarrow. Very good robust quality, it will be a massive help us with our seasonal grounds tidy up sessions. Many thanks to all the friendly helpful staff at Wickes

July 17, 2025
Unprompted review
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Reply from Wickes - Warrington

Thank you for taking the time to leave your review!
We're delighted to hear that your Scout Group received a Community Project award and that the wheelbarrow will assist with your grounds. We appreciate your support and are glad our staff were helpful.
- PP

Rated 5 out of 5 stars

Visted Warrington store on Friday

Visted Warrington store on Friday, with my grandad looking at paint. We was unsure on the paint we needed and the staff member that helped us (Julie) was most helpful with us. Making sure we got the right one and making sure we had everything we needed. Would definitely recommend wickes to everyone.

July 11, 2025
Unprompted review
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Reply from Wickes - Warrington

Hi, Andrew. Thank you for taking the time to share your review with us. I'm really pleased to see that, Julie at our Wickes store in Warrington was helpful and made sure you got the right paint you required. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great experience with great staff

Our design consultant Shaun really knew his stuff and helped us pick out the right kitchen for us, he was very helpful and professional. Would definitely recommend the Wickes design service.

June 14, 2025
Unprompted review
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Reply from Wickes - Warrington

We appreciate you sharing your feedback and are so glad to hear that you found our design service with Shaun to be helpful and professional! We're happy that he was able to assist you in selecting the right kitchen for you!
-AF

Rated 5 out of 5 stars

Excellent service by assistant Vicky in…

Excellent service by assistant Vicky in the Warrington store. They were having problems with the forklift at the warehouse and were unable to get the extra stock down I required however she spent time trying to locate the items I needed at the nearest store rang and reserved them for me all done with a smile! Thanks again Vicky much appreciated excellent service 👍🏼😊

May 29, 2025
Unprompted review
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Reply from Wickes - Warrington

Hey Rosemary, thanks for your positive feedback, and I'm glad you enjoyed the service from Vicki in our Warrington store! - Dylan

Rated 5 out of 5 stars

Highly recommended

Really happy with our new kitchen. Lots of help and support along the way from Sophie and good aftercare as well. Would highly recommend

June 5, 2025
Unprompted review
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Reply from Wickes - Warrington

Hi Cathy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Very Helpful

Very helpful, precise and informative on my products. Very kind and professional.Will was brilliant, fantastic service, will be using the store again.

May 31, 2025
Unprompted review
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Reply from Wickes - Warrington

Hi Norma, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Will in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Bathroom refurbishment

Although I'd done a little research beforehand, it was quite overwhelming trying to choose a new bathroom suite with accessories. However, my thanks go to Shaun, the design consultant at the Warrington branch, who steered me through the maze of options. I didn't end up with what I thought I wanted, but I'm pleased with the recommendations he put forward and the decisions made as a result. Shaun was courteous and respectful throughout the process and answered my many questions by text promptly and effectively. I'm so looking forward to having it fitted now. Thank you Shaun.

April 24, 2025
Unprompted review
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Reply from Wickes - Warrington

Thank you for your five-star review and for taking the time to share your experience. We are delighted to hear that you found Shaun to be helpful, courteous, and respectful throughout the process. We appreciate your feedback and are glad you are looking forward to your new bathroom.
-AF

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