Wickes - Wimbledon Reviews 

468
TrustScore 4.5 out of 5

4.7

53 Plough Ln, London London, SW17 0BW, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

At Wickes Wimbledon Craig is always helpful with anything you ask, wiling to go out of his way to answer questions and show you products, research what he doesn't know. He used to work in Merton which... See more

Company replied

Rated 5 out of 5 stars

We went to Wickes to get advice in planning a new kitchen. The designer, Tahir Younes was very helpful and we went ahead with his plans. Delighted with the outcome, kitchen looks great, fitters wer... See more

Company replied

Rated 5 out of 5 stars

Excellent service from design planning to completion .we had a kitchen and bathroom designed by a fabulous designer called Thanim Malique nothing was too much trouble he even took my calls and messa... See more

Company replied

Rated 1 out of 5 stars

The design consultant at Wimbledon never bothered to call me. Even though I booked a 15 minute appointment online.

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Wimbledon

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 53 Plough Ln, London, London, SW17 0BW, United Kingdom

  • +442089479818

4.7

Excellent

TrustScore 4.5 out of 5

468 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(468)

13,603 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rachel Camilleri

Rachel Camilleri
Was absolutely fantastic... even though the product is wanted was sold out she gave me all the information I needed to aquire the items at another store. Her customer service was brilliant.

May 23, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We're happy to hear that you had such a positive experience! We appreciate your feedback regarding the service you received; it's great that our team member Rachel was so helpful-GS

Rated 5 out of 5 stars

Friendly, chatty staff

Rachel Camilleri processed my refund for unneeded goods promptly. She was very friendly and chatty. A lovely surprise!

May 23, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We're happy to hear that your refund was processed promptly and that you enjoyed the friendly service. Thank you for your positive feedback! TW

Rated 5 out of 5 stars

I was served by Rachel Camilleri…

I was served by Rachel Camilleri absolutely lovely friendly and extremely helpful credit to the company

May 23, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hey Peter, thanks for your five-star review, and I'm glad you enjoyed the service from Rachel in our Wimbledon store! - Dylan

Rated 5 out of 5 stars

Excellent Service from Mark

Mark was patient, and genuinely cared about helping me find exactly what I needed. It's rare to come across customer service this good. Huge thanks to him and to Wickes for having such a great team!

May 19, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mark in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Rachel Camilleri was cheerful

Rachel Camilleri was cheerful, very helpful and obliging. She was knowledgeable and made ordering easy.
Many thanks.

May 22, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We're happy to hear that ordering was made easy for you by our staff member Rachel, she's a valuable member of our team. Thank you for your positive feedback!-GS

Rated 5 out of 5 stars

I got served by Rachel Camilleri

I got served by Rachel Camilleri. She was very helpful and friendly. Made my experience at the shop a lot better and I am more likely to go back because of her excellent service.

May 22, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We're so glad to hear that you had a positive experience. We appreciate your feedback and are happy that our service made your visit better. TW

Rated 5 out of 5 stars

Rachel Camilleri the staff was very…

Rachel Camilleri the staff was very helpful with what I wanted purchased and also explained how to apply for trade as I am building development company much appreciated help and information given to me

May 22, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We appreciate your positive feedback! We're glad the staff was helpful with your purchase and explained the trade application process-GS

Rated 5 out of 5 stars

Racheal was fantastic

Racheal was fantastic, very friendly & helpful, it’s a pleasant surprise first thing in the morning.

May 20, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hi Scott, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Racheal in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Wickes at Wimbledon. 12 out of 10.

I have just left Wickes at Wimbledon. I was able to buy all that I needed at a very competitive price.

The staff were polite and helpful especially Rachel who has wonderful customer care.

I shall be back soon.

May 20, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hey there, thanks for your positive feedback, and I'm delighted that Rachel was super helpful throughout your visit to our Wimbledon store! - Dylan

Rated 5 out of 5 stars

The customer service was incredible

The customer service was incredible. Rachel Camilleri was very kind and helpful.

May 20, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We appreciate your feedback and are so glad to hear that you found our service helpful! TW

Rated 5 out of 5 stars

Very friendly service from Rachel…

Very friendly service from Rachel Camilleri! Many thanks

May 18, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hi Jack, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Helpful staff

I was helped by Rachel Camilleri at your Wimbledon branch who was really friendly and found me everything I needed. She is a great advocate for the store.

May 18, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Thank you for your kind words. We're thrilled to hear you had a positive experience with our team member Rachel and that they were able to assist you with your needs-GS

Rated 5 out of 5 stars

Great service

Had great service this morning from Rachel Camilleri, very helpful!

May 18, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We appreciate you taking the time to share your feedback. We're glad to hear you had a positive experience and that you found our team member helpful-GS

Rated 5 out of 5 stars

Rachel was a delight to deal with

Rachel was a delight to deal with. A great advert for the store.

May 18, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We are so glad to hear that you had a positive experience with Rachel. We strive to provide excellent customer service, and it's wonderful to know that Rachel exceeded your expectations-GS

Rated 5 out of 5 stars

Rachel Camilleri was super helpful and…

Rachel Camilleri was super helpful and super positive! Thank you

May 16, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

We're so glad to hear that you had a positive experience with Rachel. We appreciate you taking the time to share your feedback.
-AF

Rated 5 out of 5 stars

Amazing Rachel Camilleri

Amazing Rachel Camilleri

May 16, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Hi Justin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Can recommend!

Friendly and helpful service from Rachel - thanks!

May 16, 2025
Unprompted review
Wickes - Wimbledon logo

Reply from Wickes - Wimbledon

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team member. We strive to provide excellent customer service and appreciate your feedback. TW

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look