A huge thankyou to Ash at Wicks who very kindly donated some paint to Kinderley Community Primary School to decorate our newly extended Reception classroom. It looks wonderful and the children love t... See more
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Great products, buying a lot as renovating the house, but always the same staff behaviour. No professional, no one to serve you. Are you doing it? Yes, but you can, Oh, I'll pass it, rolling eyes on e... See more
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Rosie was extremely helpful in locating items that were not on the shelf. She took time to take us to other places in store for items that we required. Fantastic service and a really cheerful lady.
Company replied
I had made a mistake when buying tiles, Jayden made the return effortless & worry free. Great customer care. Thank you.
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Company details
About Wickes - Wisbech
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Sandown Road, Wisbech, Cambridgeshire, PE14 0SL, United Kingdom
- +441945819415
4.8
Excellent
132 reviews
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I had made a mistake when buying tiles
I had made a mistake when buying tiles, Jayden made the return effortless & worry free.
Great customer care.
Thank you.
October 15, 2026
Unprompted review
Reply from Wickes - Wisbech
Hi Barbara, We are so pleased to hear that your return process was made smooth and stress-free. It is wonderful to know you received such helpful and reassuring support during your visit from Jayden. Thank you for sharing your positive feedback with us! - Sean
Rosie was very pleasant polite and…
Rosie was very pleasant polite and helpful. Couldn't wish for better service. 👍🏻👍🏻👍🏻👍🏻👍🏻
October 18, 2026
Unprompted review
Reply from Wickes - Wisbech
Hello Peter, We are so pleased to hear that you received such polite, helpful, and pleasant service during your visit. It is wonderful to know that the support provided met your expectations so perfectly. Thank you so much for taking the time to share your kind feedback with us. - FC
Great experience
Great experience, staff was very helpful,especially Clive,who helped me, and my husband was especially happy because Clive picked 7 straight pieces of wood for him,
October 16, 2026
Unprompted review
Reply from Wickes - Wisbech
Thank you for taking the time to leave such a wonderful five-star review. We are so pleased to hear that Clive was able to provide such helpful assistance and take the extra time to ensure your husband received the exact timber pieces he needed for your project. Your kind feedback is greatly appreciated, and we look forward to seeing you again soon. -JG
Good customer service …
Rosie was extremely helpful in locating items that were not on the shelf. She took time to take us to other places in store for items that we required. Fantastic service and a really cheerful lady.
October 16, 2026
Unprompted review
Reply from Wickes - Wisbech
Hi Mark, Thank you for telling us about your visit to our Wisbech store. It's great to know that you found our colleague Rosie to be really helpful in finding you the products you required. We appreciate your review and your business. DG
Very helpful staff
I went to Wickes in Wisbech on Saturday afternoon, I approached a member of staff to help me, his name is Clive, he went above and beyond to help me. My total spend was only £8.50, I was very impressed by the prices but above all by the helpfulness of Clive. Thank you.
October 10, 2026
Unprompted review
Reply from Wickes - Wisbech
Hi Sue, We are so pleased to hear about your fantastic experience at our store. It is wonderful to know that Clive went above and beyond to provide such outstanding service, regardless of your spend. We truly appreciate you taking the time to share your kind feedback with us. - Sean
Hannah went the extra mile to help sort…
Hannah went the extra mile to help sort the problem we had with the sander we purchased. Quick, efficient and friendly.
October 12, 2026
Unprompted review
Reply from Wickes - Wisbech
We are so pleased to hear that you had such a positive experience when getting your issue resolved quickly and efficiently. Thank you for taking the time to share your kind feedback with us! -JG
A huge thankyou to Ash at Wicks who…
A huge thankyou to Ash at Wicks who very kindly donated some paint to Kinderley Community Primary School to decorate our newly extended Reception classroom. It looks wonderful and the children love the new room.
October 12, 2026
Unprompted review
Reply from Wickes - Wisbech
We are so delighted to hear that the paint donation helped transform the extended classroom and that the children are enjoying their bright new space. Supporting local schools is very important to us, and we truly appreciate you taking the time to share your kind feedback. -AK
Excellent assistant Jayden very helpful…
Excellent assistant Jayden very helpful a credit to Wicks will definitely be going back
September 25, 2026
Unprompted review
Reply from Wickes - Wisbech
We are so delighted to hear about your great experience. It is wonderful to know that Jayden provided such exceptional service and made your visit so positive. We truly appreciate you taking the time to share your kind feedback, and we look forward to welcoming you back again soon. -AK
Help by Jayden with loading heavy bags
I had 2 heavy bags of compost and Jayden a lovely young man put them into the boot of my car. He then put the trolley away for me. I appreciated his help.
October 11, 2026
Unprompted review
Reply from Wickes - Wisbech
Hello, We are so pleased to hear about your great experience in store. It is wonderful to know that our team member was able to assist you with your heavy items and put your trolley away. Thank you so much for taking the time to share your kind feedback with us. - FC
Service was quick and helpful.
Service was quick and helpful.
I needed to load 50@ 20kg bags of topsoil on my van. Ash was most helpful bringing pallet to front of store and helping to load my van. And then refusing a drink
October 5, 2026
Unprompted review
Reply from Wickes - Wisbech
Hello Paul, Thank you for the five-star review. We're happy to hear that your experience was so positive and efficient. We are glad our team member could assist you with moving the heavy bags of soil into your vehicle and that you appreciated their helpful service. We look forward to serving you again soon. - FC
Excellent service from Shania X
Excellent service from Shania. She always happy to help always with a beautiful smile always looking professional and presentable. And remember my trade account off by heart. X
October 4, 2026
Unprompted review
Reply from Wickes - Wisbech
Thank you so much for your wonderful review. We are delighted to hear about the outstanding customer service you received from Shania. Your kind feedback is greatly appreciated. -AK
Customer service at its best
We went in to return an item, which was delt with very promptly and professionally. the lady at the till known as Jayne helped us. She was very polite. She was very informative and she told us about the discount that we can get with the membership card. She’s very helpful abd told us about the deals and what to look out for on our emails. we are very happy to return in the future, very rare nowadays to find retails old as friendly and as helpful as Jayne was with us easy five star ⭐️
October 1, 2026
Unprompted review
Reply from Wickes - Wisbech
We are absolutely thrilled to hear about your fantastic experience, Anglian Customer. It's wonderful that Jayne provided such prompt and professional service, and was so polite and informative about our membership card and deals. We are delighted you are happy to return in the future. - Andrew
Brilliant service from oscar as usual
September 30, 2026
Unprompted review
Reply from Wickes - Wisbech
Hi, Nathan. Thank you for taking the time to share your review with us. We're delighted to see that, Oscar provided brilliant customer service. Thank you again for your valuable feedback. - Scott H
Oscar was very helpful and courteous…
Oscar was very helpful and courteous when I made an enquiry about some paint.
Great customer service
September 28, 2026
Unprompted review
Reply from Wickes - Wisbech
Hi Simon. Thank you for your wonderful review! We are so pleased to hear that you received such helpful and courteous service from Oscar when you enquired about paint. Your feedback is greatly appreciated! - Andrew
The staff are helpful and pleasant
The staff are helpful and pleasant, especially Jayne on the tills who's always smiling. (Obviously likes taking our money 😁)
September 28, 2026
Unprompted review
Reply from Wickes - Wisbech
Hello Andrew, We're so glad to hear our staff, especially Jayne, made your visit pleasant! We appreciate your kind words. -JG
Great service
Shania was great knew exactly where what I needed was even with my poor description,
Also store manager Hannah has helped me.out with parking tickets when I spent to long in store really nice kind staff.
September 27, 2026
Unprompted review
Reply from Wickes - Wisbech
Hi, Bob. Thank you for taking the time to share your review with us. We're really pleased to see that, Shania and Hannah were both great and provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
Went in looking for wall plugs
Went in looking for wall plugs for a project, Clive was very helpful and talked me through the different options available and what would be the most suitable. Everyone was very friendly especially Hannah who served me at the till.
September 25, 2026
Unprompted review
Reply from Wickes - Wisbech
Hell Iain, We're so pleased to hear about your fantastic experience! It's wonderful that our team was so helpful in guiding you through the different options and that everyone was friendly. We truly appreciate your kind feedback. - FC
Thank you for the courteous service
Thank you for the courteous service. Jayden helped me find the necessary lumber and concrete and carried the materials from the shelves to my car, loading them very carefully. It was a professional job. Thank you, Jayden.
September 26, 2026
Unprompted review
Reply from Wickes - Wisbech
Hello Ineta, We're so pleased to hear about your fantastic experience! It's wonderful that Jayden was so helpful in assisting you with your purchase and carefully loading your materials. We truly appreciate your kind feedback. -JG
Jayden at the Wicks store was very…
Jayden at the Wicks store was very helpful in finding where the items were that I needed and the advice that he gave was really helpful, thank you 😊
September 26, 2026
Unprompted review
Reply from Wickes - Wisbech
Hello Nicola, We're so pleased to hear about your positive experience at our store. It's wonderful to know that Jayden was very helpful in finding the items you needed and provided great advice! -JG
My experience at Wickes
A member of staff, Jayden, was incredibly helpful and patient in helping my mother and I fit large and long woods and plaster into our 7 seater. Additionally, the staff were very quick in helping us get a worktop from the tall shelves that required a forklift! It was cool seeing them work and the customer service was all around good, especially for such a busy time.
September 12, 2026
Unprompted review
Reply from Wickes - Wisbech
We are so pleased to hear about your positive experience with us, Trinity! It's wonderful that Jayden was incredibly helpful and patient, and that our staff were quick in assisting you. We are delighted that you experienced such excellent customer service, especially during a busy time. - Andrew
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