Wickes - Wisbech Reviews 

104
TrustScore 4.5 out of 5

4.7

Sandown Road, Wisbech Cambridgeshire, PE14 0SL, GB


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Rated 5 out of 5 stars

The other day, I came to wickes in Wisbech to purchase some paint but I discovered it had to be mixed, thankfully the service I received from oscar was extremely helpful, he was attentive, patient and... See more

Company replied

Rated 1 out of 5 stars

Great products, buying a lot as renovating the house, but always the same staff behaviour. No professional, no one to serve you. Are you doing it? Yes, but you can, Oh, I'll pass it, rolling eyes on e... See more

Company replied

Rated 5 out of 5 stars

First review of Wickes, Wisbech. Have shopped here several times before, always finding what I needed. Today I purchased 15 packs of wall tiles for an ensuite project,along with other building materia... See more

Company replied

Rated 5 out of 5 stars

Come in store looking for laminate flooring. Wasn’t sure what else I needed. Very helpful member of staff helped me. Friendly and very knowledgeable Great member of your team. Thank you Harvey

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Wisbech

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Sandown Road, Wisbech, Cambridgeshire, PE14 0SL, United Kingdom

  • +441945819415

4.7

Excellent

TrustScore 4.5 out of 5

104 reviews

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4.7

All reviews

(104)

13,451 reviews in the last 12 months

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Rated 5 out of 5 stars

Rebuilding my shed

Rebuilding my shed and these guys usually have everything I need when I get the wood and Rosie was very helpful at checkout especially with explaining how to get 10% off

September 2, 2025
Unprompted review
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Reply from Wickes - Wisbech

Hi Richard,

We're glad you found what you needed for your shed rebuild! It's great to hear that our team was helpful during checkout and explained the discount. Thanks for your feedback!

-Ellysse

Rated 5 out of 5 stars

Arrived in store to a warm welcome

Arrived in store to a warm welcome from i believe the young ladies name was shania was very helpful and polite...will be visiting again in future

August 31, 2025
Unprompted review
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Reply from Wickes - Wisbech

We're happy to hear that you received a warm welcome and helpful service during your visit. We appreciate your kind words and look forward to seeing you again! -AK

Rated 5 out of 5 stars

Trade customer

Trade customer. Helpful polite staff. Clean tidy store. Can't fault them

September 1, 2025
Unprompted review
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Reply from Wickes - Wisbech

We appreciate you taking the time to leave us this great review! We're so glad you had a positive experience with our team and store. -AK

Rated 5 out of 5 stars

Used the delivery for the first time

Used the delivery for the first time. Good value for money and very helpful member of staff named Ash

August 10, 2025
Unprompted review
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Reply from Wickes - Wisbech

Hi Brisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ash in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Jayne went out her way to help with…

Jayne went out her way to help with product queries and did so in a professional but relaxed and friendly way.
We were treated as valued customers!

July 19, 2025
Unprompted review
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Reply from Wickes - Wisbech

We appreciate you taking the time to share your experience. Great to hear Jayne was friendly and able to help with product queries.
- PP

Rated 5 out of 5 stars

Today I met a new associate named…

Today I met a new associate named Shania. I could not believe how professional she was, the greeting from her was most genuine. When the time came for me check out it was carried out in a very efficient manner, and as I left she made a point of wishing me a a nice weekend. A very pleasant young lady. Thank you Shania. David Crawford

July 18, 2025
Unprompted review
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Reply from Wickes - Wisbech

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shania in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I had a great experience at Wickes wisbech

I had a great experience at Wickes thanks to one of the employees Jaym . She was extremely helpful, very kind, and genuinely friendly. Her professional attitude and warm approach made a big difference during my visit. It's rare to meet someone so dedicated and pleasant. She truly went above and beyond to assist me. Thank you!

July 3, 2025
Unprompted review
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Reply from Wickes - Wisbech

We appreciate you sharing your positive experience. We're so glad to hear that one of our team members was helpful, kind, and friendly, making a difference during your visit with their professional attitude-GS

Rated 5 out of 5 stars

Popped into Wickes today

Popped into Wickes today, greeted by a lady called Jayne.
She was very helpful & friendly and nothing was too much trouble,
We need more people like Jayne who has a fab customer service approach.
Thank you 😊

June 28, 2025
Unprompted review
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Reply from Wickes - Wisbech

We appreciate you taking the time to leave us this feedback. We're so glad to hear that you found Jayne to be helpful and friendly. We value your comments and will make sure to pass this on!
-AF

Rated 5 out of 5 stars

A garden project

Came in today for a few things for a garden project. Was greeted by hannah, asking if I needed some help as I found some panels that had damage she offered to get some replacements from stock. Discussing what I would be doing I mentioned about some lighting, she was very quick to find all the details for several products for me and discuss the options to find something suitable for my needs!

June 18, 2025
Unprompted review
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Reply from Wickes - Wisbech

We're happy to hear that you had such a positive experience during your visit! It's great to know that our team member was able to provide helpful assistance and find the right products for your garden project. Thank you for your feedback! TW

Rated 5 out of 5 stars

I was served by a lovely young lady…

I was served by a lovely young lady named Shania who was pleasant and helpful. So much so that when I realised I'd left my item behind and had to come back for it later in the evening she had it there waiting for me and hadn't put it back into stock! Thankyou Shania

June 4, 2025
Unprompted review
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Reply from Wickes - Wisbech

Hi Alistair, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shania in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Helpful and friendly staff in store

I have been to the Wisbech store many times over the last few months as I’m renovating a bungalow and have bought loads of supplies there. Rosie has served us several times and is always helpful and friendly.

May 27, 2025
Unprompted review
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Reply from Wickes - Wisbech

Hi Stuart, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rosie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Outstanding employee…

The assistant who helped me with my purchase and several mishaps gave outstanding, absolutely amazing customer service! Rosie assisted above and beyond to help me resolve several issues. Very grateful to have had such a great assistant.

May 20, 2025
Unprompted review
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Reply from Wickes - Wisbech

We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience and that Rosie was able to help you resolve the issues you were facing!
-AF

Rated 5 out of 5 stars

Harvey was amazing helping us with…

Harvey was amazing helping us with getting the right paint. He was very thorough. Definitely coming back to Wickes Wisbech! Thank you Harvey!

May 20, 2025
Unprompted review
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Reply from Wickes - Wisbech

Hi Alex, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harvey in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great, Harvey a wonderful asset to the store

Dealt with Harvey yesterday when buying some items for tiling a bathroom.

Harvey was very knowledgeable and friendly and made the transaction easy.

Super impressed by the level of professionalism and care shown and would definitely recommend!

Thanks very much.

May 17, 2025
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harvey in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Proper legends

Proper legends

May 2, 2025
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hey Leah, thanks for your five-star review, and I'm glad you enjoyed the service in our Wisbech store! - Dylan

Rated 4 out of 5 stars

The staff Hannah was a Star

April 13, 2025
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

We're so glad to hear you had a positive experience with Hannah. We appreciate your kind words and will share your feedback with her.

Rated 5 out of 5 stars

Jaime was very helpful and made…

Jaime was very helpful and made shopping easy

March 28, 2025
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hey Aaron, thanks for your five-star review, and I'm glad you enjoyed the service from Jamie in our Wisbech store! - Dylan

Rated 5 out of 5 stars

Fantastic service from Jayne very…

Fantastic service from Jayne very helpful and knowledgeable. Highly recommend this store

March 28, 2025
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hey Alex, thanks for your five-star feedback, and I'm glad you enjoyed the service from Jayne in our Wisbech store! - Dylan

Rated 5 out of 5 stars

Great service

Visited for some plumbing items .
Was served by Jayne at the checkout .
She was friendly and efficient, a credit to Wickes .

March 20, 2025
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hey Andrew, thanks for your positive feedback, and I'm glad you enjoyed the service from Jayne! - Dylan

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