Wickes - Wolverhampton Reviews 

83
TrustScore 4.5 out of 5

4.4

West Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB


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Rated 5 out of 5 stars

Excellent service. Kiran was extremely helpful and even carried our order to the car and loaded it. Would definitely recommend Wickes Wolverhampton and we will be using them again.

Company replied

Rated 5 out of 5 stars

Staff very friendly and efficient Thank you to Manjit and Lydia who sorted a problem with a refund, helped work out areas for a concrete base and helped carrying heavy products to my car

Company replied

Rated 1 out of 5 stars

DO NOT USE WICKES. New kitchen installed over the course of 1 week from scratch. Have discovered multiple leaks, have had visits from emergency plumbers as well as verbal abuse and intimidation in... See more

Company replied

Rated 5 out of 5 stars

Aisha Siddiqah was extremely helpful and professional throughout the processing of our shower room order and beyond. Once the work was completed, there were a few unused items of trim etc and Aisha r... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Wolverhampton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, United Kingdom

  • +441902313980

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.4

All reviews

(83)

13,451 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came in to place an online order as I…

Came in to place an online order as I had an in store gift card, Lydia was very help and service was very quick. All staff were friendly and helpful. Very happy with my visit

March 27, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hey Jack, thanks for your amazing feedback, and I'm glad that Lydia was super helpful while placing your order in our Wolverhampton store! - Dylan

Rated 5 out of 5 stars

The service provided by Mel Ella and Trish

The service provided by Mel , Ella and Trish is very professional and helpful
They serve with a smile and great knowledge
I have a son with special needs aged 27 and they are so good with him
They are all a credit to wickes

March 26, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi, We appreciate you taking the time to leave your wonderful feedback. We're so glad to hear that Mel, Ella and Trish were professional and helpful while providing quality customer service, and accommodating to your son's needs. -SM

Rated 5 out of 5 stars

Very Helpful

Had an excellent experience with Michael Clausen from the Wolverhampton store. Very helpful and nothing was too much trouble.

March 23, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Barrie, We appreciate you sharing your feedback. We're happy to hear that you had an excellent experience and that Michael Clausen was very helpful. Thank you! -LC

Rated 5 out of 5 stars

Service at wickes wolves was excellent…

Service at wickes wolves was excellent , I had trouble with my app as it wasn't downloaded, Ella helped me get my app and I saved my 10%. Very happy customer.

March 18, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Brian, Thanks for taking the time leaving your review. We are happy to hear that Ella was able to help you download the app after you had some trouble. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Lovely helpful lady ( Usha )

Lovely helpful lady ( Usha ) on the till made mine a pleasant and rewarding visit . Keep up the good work 👏

March 9, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Bob, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Usha was able to help you out. -SM

Rated 5 out of 5 stars

Quick & easy experience

My experience end to end was really easy & quick! Mike Clausen at Wolverhampton completely listened to what my asks were & was patient with my decision making whilst giving me his advice. Nice to see people out there still care about the customer without trying to get them to blow their budget! Thanks Mike!

February 28, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Consumer, We appreciate you sharing your positive experience at Wolverhampton. We're happy to hear that our team member listened to your needs and gave helpful advice. Thank you for your kind words! - Sean

Rated 1 out of 5 stars

Worst Experience ever

I purchased a kitchen with full design and installation from Wickes in 2023 and it was the worst decision I made. Things started to go wrong from day 1 of installation when the bodge workmen said the design was wrong. Anyway I tried to put a stop to everything and call the horrible woman who designed it but wickes didn't want to know and said they would fix things once the full installation has been completed. To this day we are still have issues with the Kitchen after there remedial work finished in May 2024. Within 2 years of having the kitchen there has been so much gone wrong and now my floor tiles are moving and the grout is cracking and falling out. Let's see if Wickes do the job and not try and get out it by blaming us and saying we have used steam pop or jumping up and down on the tiles to make them move. I will update on here soon. Please don't waste your hard earned money on Wickes.

Its now been over 4 weeks since I reported this issue and still have no response. Its no good adding a quick not on trust pilot to say your reviewing this.

March 1, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Mr Dal, We appreciate you sharing your experience. We're sorry to hear about the issues with your kitchen installation and the problems you're still encountering. We'll review your feedback regarding the design and installation process, and we'll look into the concerns about your floor tiles. -SM

Rated 5 out of 5 stars

Aisha Siddiqah was extremely helpful…

Aisha Siddiqah was extremely helpful and professional throughout the processing of our shower room order and beyond. Once the work was completed, there were a few unused items of trim etc and Aisha refunded these without any fuss. I thoroughly recommend both Aisha and the Team at Wickes, Wolverhampton - where I am a regular customer. Thank you

February 19, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Paul,

We appreciate you taking the time to leave your review. We're delighted to hear that Aisha was extremely helpful and professional throughout. Thank you for your recommendation. -Ellysse

Rated 5 out of 5 stars

Tracey is amazing, warm and welcoming and couldn't of helped any more than she did and a great asset to wickes

Tracey is amazing
She was busy filling shelves when i asked for her advice and knowledge and within 4 mins i left noing exactly what i wanted. Tracy walked us round
showing use the different brands and i left there with the colour i had in mind but didn't think it existed
Thank you Tracey and keep smiling

February 20, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Anton.

We appreciate you sharing your experience. We're happy to hear that our team member was able to provide helpful advice and guidance, ensuring you found exactly what you needed. Thank you for your kind words!- PP

Rated 5 out of 5 stars

I went into the store had a wonderful…

I went into the store had a wonderful service, wanted hell putting my lifestyle orfer through. The lady stayed behind after her shift finished and ensured my order was completed. A credit to your wolverhampton store.

January 30, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Harmesh, we're happy to hear that you had a wonderful experience in our Wolverhampton store. We appreciate you highlighting the team member who went above and beyond to ensure your order was completed. -LG

Rated 5 out of 5 stars

Had a home visit off Aisha our Wickes…

Had a home visit off Aisha our Wickes designer, who took measurements and arranged for us to visit Branch the next day to see her (free!) design for our Kitchen. Really impressed with her plans. She took the time to listen to our thoughts and offered her own opinions. The price was explained to us for both the supply of the kitchen and also if we wished to have their installation team the cost for that. We were at no time put under any pressure to proceed. We considered the design and of course the cost and decided to go with their installer. We saw Aisha a few times to discuss fittings and also make some adjustments, she was always happy to help and make the changes we wanted.
The Installer (Sacha) made his site visit and told us the next available date for install. The day arrived and the job progressed. It was not rushed, there was no got to get it finished and get to the next one. We were made to feel special.
If you're thinking of having a Kitchen makeover you would be wise to consider Wickes, their design consultants are always happy to answer any of your questions.

January 5, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi John,

We're happy to hear that you were impressed with the design for your new kitchen and the service provided by Aisha. It's great to know that the installation team made you feel valued and that you are pleased with the result. Thanks for your positive feedback! -Ellysse

Rated 5 out of 5 stars

Outstanding service from Aisha at Wickes Wolverhampton

I want to give special recognition to Aisha at Wickes Wolverhampton for her outstanding service as a kitchen designer.

I am a landlord and property developer and have worked with many kitchen planners over the years. Aisha designed three different kitchen layouts for three separate properties, including two very compact flats with tight and challenging spaces. The thought and care she put into each design was excellent, and the layouts made fantastic use of the available space.

Throughout the process, Aisha was patient, professional, and genuinely customer-focused. She listened carefully to the brief, never tried to upsell unnecessarily, and always worked towards the best solution rather than the most expensive one. I changed my mind on colours several times and she remained understanding and supportive throughout.

Her approach was refreshingly honest and consultative, and it’s clear she takes real pride in her work. Aisha is a real credit to Wickes, and I wouldn’t hesitate to recommend her to anyone looking for a thoughtful and capable kitchen designer.

January 23, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Harman Singh, We appreciate you sharing your experience with us. It's wonderful to hear that Aisha stood out, especially her thoughtful approach to design and customer focus. We're glad she provided excellent solutions for your properties. -LC

Rated 5 out of 5 stars

Thankyou so much Manjit at Wickes…

Thankyou so much Manjit at Wickes Wolverhampton Stafford road. What a saint. Helped me get all the right equipment I need. Was very polite and helpful can’t express thanks enough

January 24, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Ahmeda.

We really appreciate you taking the time to leave us your feedback. We are delighted to hear that you had such a positive experience and that our colleague was so helpful.- PP

Rated 5 out of 5 stars

Scheduled a meeting with viictora at…

Scheduled a meeting with viictora at wickes Wolverhampton store . We were looking for a new Kitchen for our forever home . She was polite and knew exactly what we needed, the whole experience which took two sittings was fantastic and we walked away with the kitchen of our dreams . Thanks Victoria.

January 22, 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We're happy to hear that your experience at our Wolverhampton store was fantastic. It's great to know that Victoria understood your needs and helped you find your dream kitchen. Thank you for your review. -AK

Rated 5 out of 5 stars

Aisha at the Wolverhampton store…

Aisha at the Wolverhampton store (wickes) was fantastic, listened to our needs and likes also giving her knowledge and experience! Took her time with us and made sure we were 100% happy with what she produced.
Super happy with the experience, would definitely recommend.
Thank you Aisha 🩷

December 19, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hey Hanah, thanks for your wonderful feedback and I'm delighted that Aisha was first class throughout your time in our Wolverhampton store! - Dylan

Rated 5 out of 5 stars

Bathroom renovation

Victoria was very knowledgeable and helpful. She suggested some ideas which we are considering and we will be in touch in the near future as we are not in a rush to get the bathroom renovated at the moment.

December 17, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hey Robert, thanks for your five star review and I'm delighted you enjoyed the service from Victoria throughout your bathroom renovation. Enjoy your new space! - Dylan

Rated 5 out of 5 stars

I came to Wickes Wolverhampton and I've…

I came to Wickes Wolverhampton and I've just bought a house and undertaking a lot of renovation. Manjit helped me dign up to your trade pro card and saved me £30. I will be coming back to spend loads more, she's a credit to the store.Thank you

November 28, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi There,

It's great to hear that Manjit helped you sign up to our Trade pro app. We appreciate your positive feedback and look forward to seeing you again soon. -Ellysse

Rated 5 out of 5 stars

Excellent store layout

My boyfriend and I visited the wolverhampton branch last week and the store layout is excellent.

Superior service from staff and knowledge to enable us to purchase what we needed.

October 23, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Amy, We appreciate you taking the time to share your positive experience at the Wolverhampton branch. We're happy to hear that you found the store layout excellent and the staff helpful. -LG

Rated 5 out of 5 stars

Very helpful ans signed me up to the…

Very helpful ans signed me up to the app which I didn't know was available Manjit and Nessa

October 21, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

We're happy to hear that Manjit and Nessa were helpful in getting you signed up with the app. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

I need help to pick colour schemes for…

I need help to pick colour schemes for my down stairs while in store I met a lovely woman named Leanne who gave me brochures and told me I would be best buying testers and trying in different areas rather than rush buying which was very helpful and ran me through my options I come back store today and was treated with the same pleasnt smile and has showed me through the range of greens as well as greys she was so helpful and positive I thanked her and wished her a good day a credit to this store thankyou Leanne 🙏🏾

October 17, 2025
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Phillip, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Leanne in our store and that they provided you with useful advice. -AH

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