Wickes - Yeovil Reviews 

47
TrustScore 4.5 out of 5

4.3

Brympton Way, Lynx West Trading Estate, Yeovil Avon, BA20 2HP, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jessica from Yeovil branch visited me at home to measure for a kitchen and give me an estimate. She was incredibly knowledgeable and helpful regarding all ideas for a new kitchen. Thank you.

Company replied

Rated 5 out of 5 stars

Steven Warren our designer made our whole experience so enjoyable we were very impressed with his service. We had previously gone to a competitor who wasn't able to put together our dream kitchen.... See more

Company replied

Rated 1 out of 5 stars

I cannot stress enough how poor this company is. We had a new kitchen and bathroom designed and fitted (26k) and it was a mess from the delivery and got worse when the fitting started. Both come with... See more

Company replied

Rated 5 out of 5 stars

I recently went into Wickes in Yeovil, I'd just moved house and I had a very dated kitchen and bathroom but I was really undecided about what I wanted. Then I met Jessica Marsh! She designed a new ki... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Yeovil

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Brympton Way, Lynx West Trading Estate, Yeovil, Avon, BA20 2HP, United Kingdom

  • +441935432054

4.3

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(47)

13,831 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kitchen design had Vision

Steve Warren was the only one of 3 different kitchen firm designers that understood what I wanted, always ready and able to quickly make the odd adjustment to my suggestions ..
I am now the happy owner of my new fitted kitchen, much admired by family and friends.
The choice of worktop and splashback has increased light and space.
Jackie .. a very senior citizen!

June 27, 2024
Unprompted review
Wickes - Yeovil logo

Reply from Wickes - Yeovil

Hi Jel, thanks for taking the time to share this feedback, we are pleased to hear that Steve understood your needs and was able to make any adjustments required, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

We had been having difficulty sourcing…

We had been having difficulty sourcing some particular gravel for our garden and we phoned Wickes in Yeovil for advice. Not only did the Manager find the product we wanted but also arranged delivery for the following day. Fantastic .customer service.

July 29, 2024
Unprompted review
Wickes - Yeovil logo

Reply from Wickes - Yeovil

Hi, Susan. Thank you for taking the time to share your review. I'm really pleased to see that the store manager at our Wickes store in Yeovil, was helpful and arranged delivery of your order. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Recently visited Wickes Yeovil branch…

Recently visited Wickes Yeovil branch as we were looking for a new kitchen. From our first interaction with Jessica Marsh on their sales team, our experience was professional and excellent . She was friendly and knowledgeable, and guided us through the whole process. We were able to talk through all the options available, and the benefits of various features. The home visit to take measurements and discuss our requirements further was straightforward, unrushed and she took time to answer all our questions. The quote came through promptly and when we went in later to complete the purchase she was happy to adjust the plans to take in last minute changes to suit us. The kitchen components were delivered on time and without any issues. We were installing it ourselves and when we encountered an issue and emailed her, she replied promptly even though she was on annual leave, and made sure her manager contacted us instead so that it was resolved. We had a few bits left over after and she was happy to organise a refund if these and to order another item we needed.
Throughout the whole process her communication with us was excellent and she was efficient and helpful. We would definitely recommend our friends and families to use Wickes and are very happy with the quality and look of our new kitchen.

May 1, 2024
Unprompted review
Wickes - Yeovil logo

Reply from Wickes - Yeovil

Hi Sue, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Jessica, was able to provide an excellent service ensuring all your needs were met. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Rated 5 out of 5 stars

Wickes Yeovil branch have just delivered big time!

Wickes Yeovil branch have just completed the installation of our new kitchen and we are delighted with the result. In particular the contribution from Steve Warren who prepared the design for us was exceptional and his professionalism, knowledge and support throughout greatly appreciated. Likewise for the installers. Nothing was too much trouble for Andy Buckland and his team.
It is rare for us to write a review, but when the team overall have delivered to such a high standard we are delighted to pass on our thanks to all.
Martin and Elizabeth Tapley

July 14, 2024
Unprompted review
Wickes - Yeovil logo

Reply from Wickes - Yeovil

Hey Martin, thanks for your wonderful review regarding the service you received from Steve in our Yeovil store and that you now have your dream kitchen. It makes us very proud that you're happy with the end result, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Kitchen design and installation

We had superb support from Wickes for our new kitchen which has now been installed. We changed our minds a few times but nothing was too much trouble.
The entire project was well designed, installed with high attention to detail and daily cleanliness causing limited disruption to our home life. We are very pleased with the outcome.
Particular thanks to Steve Warren (designer at Wickes Yeovil) and Alex Burwood (Installer) who gave us excellent support and a very professional approach.

July 1, 2024
Unprompted review
Wickes - Yeovil logo

Reply from Wickes - Yeovil

Hello Phil, thanks for your amazing feedback regarding your Wickes kitchen design and installation. I'm glad that Steve and Alex were able to help bring your project to life, and it makes us proud you're pleased with the outcome, enjoy your new space! - Dylan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look