Wickes supplied doors to my joiner. One of the doors was so poor quality that you could see through one of the knots but only when fitted. Although wickes suppliers honoured their guarantee to replac... See more
Company replied
Lysander Close, Unit 3, Clifton Moor North Yorkshire, YO30 4XB, GB
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Wickes supplied doors to my joiner. One of the doors was so poor quality that you could see through one of the knots but only when fitted. Although wickes suppliers honoured their guarantee to replac... See more
Company replied
This is my 2nd kitchen I have. bought from Wickes,The first one lasted 26 years and to be fair there was not much wrong with it, apart from I had had it 26 years and fancied a change. We have just... See more
Company replied
Josh completely understood my reason for considering a kitchen replacement. He was very friendly and thorough and gave me confidence that you can deliver the kitchen to make my life much easier withi... See more
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I am 71yrs old and went to York Wickes for 2 bags of cement and 3 bags of sand all 25kgs. Adam the staff member was so friendly and found out I needed sharp sand not kiln dried, put them on the trolle... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Lysander Close, Unit 3, Clifton Moor, North Yorkshire, YO30 4XB, United Kingdom
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Harry Siepker was so helpful
He sourced my collection, explained products on offer and assisted in store to take a heavy door off display right to my car
He couldn’t have been more helpful and polite

Reply from Wickes - York
Although he could not completely resolve my issue, I found Ashton in the York store very helpful and polite. He went the extra mile to find as best a resolution as possible which I appreciated I was very happy with the outcome and service shown.

Reply from Wickes - York
Gloria went above and beyond to help me with today’s purchases.

Reply from Wickes - York
Good to find everything under 1 roof and at great prices ... Ashton was very helpful indeed, showing me the range of options and prices

Reply from Wickes - York
Owen was very friendly and helpful when we ordered some wall panelling.

Reply from Wickes - York

Reply from Wickes - York
Owen was polite and helpful. The stock of Wickes own brand paint was disappointingly small which meant I had to travel to a different store.

Reply from Wickes - York
Owen was very helpful and efficient.
10/10

Reply from Wickes - York
Our experience with our designer, Chris Fryer of the Wickes York Store was exemplary. He clearly understood our ideas, offered his own ideas for improvement and came up with a design that we really liked. Chris was very clear and thorough, and a quote was immediately produced from the design. A better experience with Wickes then with some other suppliers. Thank you Chris. 21

Reply from Wickes - York
I went in with a idea of fitting my own hanging rails spoke to the loveliest chap called david who directed me to all the right places he assisted me in choosing everything from the rails and fitments to the correct size screws and raw plugs got me the correct handsaw to shorted for mention rails and the correct drill bit he then took everything to the till for me and rang it all through he gave me so much invaluable tips what a great service he has given me the confidence to attempt doing even more of my own day. Thankyou david I will be back

Reply from Wickes - York
I really needed some M4 35mm bolts to fit a TV to some new legs for a relative, of course that size is unavailable anywhere so snap-off screws should work (I hope). Could I find them? Er, no. Alex to the rescue, I'd never have thought of looking on the doorknobs and door furniture display. Thanks Alex! I've been in before for a specific item, in theory in stock, and walked away empty handed, but not this time.

Reply from Wickes - York
Excellent service from start to finish. I felt i needed to write a review for the whole package. Swift order fast delivery not one misshaps. Well done wickes. I ordered compost so very heavy was brought to front door. No problems.

Reply from Wickes - York
Do not use these people. Absolute comedians. You pay for a bathroom up front including a delivery fee. They then tell you to take a day off work so they can deliver when they want. Really? Who is the customer here. Avoid at all costs. I was warned about Wickes, I wish I’d listened

Reply from Wickes - York
Great click and collect service, super quick and Mel was really helpful and friendly!

Reply from Wickes - York

Reply from Wickes - York
Excellent customer service during the recent purchase of a new kitchen. Store manager Mike initially saw us looking at the extensive in store kitchen display and chatted briefly about our project before introducing us to kitchen designer Chris. Chris has guided us through our evolving ideas with patience even when our “must have” list completely changed and required him to take time to rework the plan. At no point were we given a hard sell or felt pressurised into adding things that do not work for us and we are now delighted with the finalised plan and confident that the Wickes installation service will result in the kitchen of our dreams!

Reply from Wickes - York
Really helpful and polite staff! Mo was great

Reply from Wickes - York
friendly and great service. thank you Mo for being very helpful

Reply from Wickes - York
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