Wiggle.es Reviews 

15,601
•
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

Their website is misleading as it says free delivery, but in fact, you pay for delivery AND returns! I bought a product for nearly 100 euros and had to pay twice. Let´s be honest, this isn´t... See more

Company replied

Rated 1 out of 5 stars

Updated with warranty no: 5434861560 as requested... Returned a defective wheel to Wiggle in August using their delivery service. It took until end of October to receive it. Zipp replaced it and... See more

Company replied

Rated 5 out of 5 stars

Great service and fast delivery to Spain. The order was estmated to be delivered on 7th April and it has arrived today, 1st April.

Rated 5 out of 5 stars

Everything works great. Competitive price, fast dispatching and products are fairly quick to arrive home. Sometimes when products are out of stock and it does not say it on their web the product can... See more

Company details

  1. Bicycle Store

About Wiggle.es

Written by the company

Llevamos más de 10 años vendiendo online productos de ciclismo, running, natación y triatlón. Somos la tienda online de ciclismo número 1 en el Reino Unido. Compra con total seguridad en Wiggle.es, nuestra página de España y te enviaremos tu pedido de forma gratuita y rápida.

¿No estás del todo seguro de si deberías realizar un pedido con nosotros? ¿Necesitas que te aclaremos algo acerca de nuestras increíbles ofertas o has tenido algún inconveniente con tu pedido?


Ponte en contacto con nosotros mediante nuestro formulario de contacto: http://www.wiggle.es/ContactUsForm y te contestaremos tan pronto como sea posible.


Contact info

3.6

Average

TrustScore 3.5 out of 5

16K reviews

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3.6

All reviews

(15,601)

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Rated 5 out of 5 stars

My favourite!!!

Fast, reliable, easy to access, easy to navigate, very extensive range available, good prices, good customer service, etc. My favourite choice when buying running stuff!!!

September 19, 2016
Unprompted review
Rated 1 out of 5 stars

Bad experience

I ordered a female saddle for my wife and I received a male one. I ask for a explanation but the aswer was that there are only a few differences between what I ordered and what I get. One more week waiting for a solución...
I feel very disappointment.

August 29, 2016
Unprompted review
Wiggle.es logo

Reply from Wiggle.es

Sentimos las molestias ocasionadas en esta ocasión.

Como nuestro departamento de atención al cliente le confirmó por email, a veces es posible que la foto del producto se muestre en la web con ciertas características y las nuevas existencias de un producto que se reciben en nuestro almacén por parte del fabricante cuenten con un diseño ligeramente diferente al de la web, bien porque el modelo ha cambiado o bien porque la marca ya no cuenta con más existencias de este producto en concreto, por haberse agotado el lote.

Sentimos lo sucedido y como ya le hemos recomendado anteriormente, puede devolver el producto para su reembolso.

Un saludo.

Rated 1 out of 5 stars

WIGGLE NO ENVÍA MI PEDIDO.

DESPUÉS DE 26 DÍAS DESDE LA COMPRA NO HE RECIBIDO EL PEDIDO. PREVIAS COMPRAS SIEMPRE LAS RECIBÍ PERO HA EMPEORADO ENORMEMENTE EL SERVICIO.

AFTE 26 DAYS OF MY PURCHASE, WIGGLE HAS NOT SENT THE SHOES, ALTHOUGH THEY SAY IN THE EMAILS I HAVE RECEIVED THAT THE PURCHASE HAVE BEEN PROCEEDED.
I AM A USUAL CUSTOMER OF WIGGLE HOWEVER AFTER THIS RECENT PURCHASE THAT I HAVEN'T GOT, IN MY OPINION MY WIGGLE HAS GONE TO THE DOG.

June 27, 2016
Unprompted review
Wiggle.es logo

Reply from Wiggle.es

Sentimos las molestias ocasionadas al respecto.

Como ya le hemos informado previamente por email, nos hemos puesto en contacto con la empresa de mensajería para que nos pueda ofrecer una solución.

Puesto que su pedido fue realizado el 10 de junio y ha salido el 11 de nuestros almacenes, y como ya se han cumplido los 8 días hábiles que siempre recomendamos como plazo mínimo de espera antes de abrir una investigación con la mensajería, en su caso, esperamos poder ofrecerle una respuesta inmediata en los próximos días.

De nuevo le pedimos disculpas por los inconvenientes causados, aunque me temo que por desgracia ocurren en ocasiones, por motivos ajenos a nuestro control, como son los trámites postales.

Un saludo.

Rated 5 out of 5 stars

The three best sport online shops

Hello,

I consider Bike24, Wiggle and ChainReactionCycles as the three best sport online shops in Europe. And pardon, in this order :-)

It is about offer and service, findability and prices (which are actually also depend on currencies, I know), here I consider Bike24 and Wiggle as the best.

Kind Regards and Thanks for you service,
Achim Schwarzkopf

March 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service, great products

Delivery was always fast and return procedures were smooth and very generous. I greatly recommend Wiggle for the quality and variety of its products, and for the service and overall shopping experience.

September 27, 2015
Unprompted review
Rated 5 out of 5 stars

Fast, good price, awesome quality, what else? Free?

Ítem up tu my needs. Feel light but tight, fast,and the colours..... Fell like not wanting to stop running. Die with your boots on! I haven't bought any other brand or model since the first time I used them. I even sleep with them on, just them, and my wife likes it. Kidding! X-talon 212, the best trail shoes

September 22, 2015
Unprompted review

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