Wilsons Blinds Reviews 

2,041
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and attractive appearance of products, noting they are well-made and look as advertised. Many found the ordering process straightforward, appreciating the wide selection and easy installation. Reviewers frequently highlighted prompt, well-packaged delivery and excellent service, with many feeling the products offered good value. However, some customers noted issues with orders, such as products arriving damaged or with missing components. A few experienced delivery delays or received items not exactly as expected, like incorrect sizes or uneven features. Some reviewers were also unhappy with after-sale service, reporting difficulties in resolving issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as well-made, durable,... See more

Quality

Customers consistently note positive experiences with quality, often praising the good quality of blinds for... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and speedy delivery... See more

Service

Consumers find service to be positive, with many reviewers praising the great service from start to finish,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Customer Services Team are responsive. Fitting instructions (online) are easy to follow. Support bracket design makes the blinds easy to install. All in all I would recommend. Have in... See more

Rated 5 out of 5 stars

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again A big shout-out for the cour... See more

Rated 5 out of 5 stars

The blinds look exactly like they did on the website, so I am really pleased with them. The instructions on how to measure were super clear. I was kept well informed of the ordering/ delivery pr... See more

Rated 5 out of 5 stars

Decent quality blinds at a reasonable price. Ordered some replacement slats, for our vertical blinds, which we purchased several years ago. The new slats arrived in good time and look great. Easy to... See more

Company replied



Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Lamp Shade Supplier

Information provided by various external sources

From our dedicated facility in West Yorkshire, we manufacture over 3000 interior furnishings each week. All products are handmade in-house by our talented team, who use only the finest materials and proven manufacturing methods. Our collection of window dressings, including wooden and aluminium Venetian blinds, Roman blinds, roller blinds, vertical blinds, roof blinds and curtains, plus homeware accessories, are defined by quality and craftsmanship, guaranteed to stand the test of time whilst looking and feeling luxurious. With thousands of styles, fabrics and colours on offer, we’re confident that we offer the best selection of blinds and curtains online in the UK. We also offer a free sample service posted first class for you so you can view a sample of your selected product, along with a 3 Year Guarantee as standard on any purchase.

Wilsons Blinds - A Precise Fit Every Time

Written by the company

Free Samples
We offer a free sample service posted first class for you so you can view a sample of your selected product before you buy. All products come complete with a 3 Year Guarantee as standard on any purchase.

3 Year Guarantee on All Purchases

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!
Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee! When you purchase a Wilsons Blinds product, you are investing in a quality product that will stand the test of time. Handcrafted by a highly skilled team in our West Yorkshire premises our blinds, curtains and home furnishings are made using the very best materials and manufacturing methods.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,041)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

They look fantastic

Ordering was straight forward, communication very good.
Blinds were dispatched quite quickly.
Size perfect.
I've had them put up and they look fantastic.
They are not heavy duty wood, but my ones in living room from the same were put up 9 years ago and are in great condition.
Would have no hesitation in using Wilsons Blinds again.

July 6, 2023
Rated 5 out of 5 stars

This is the second time I have bought…

This is the second time I have bought from Wilson’s Blinds and frankly I would do so again. Their service, workmanship and communication is excellent and I would have no hesitation recommending them to anyone, and in fact have done so quite a few times - people always ask where my blinds are from.

June 12, 2023
Rated 4 out of 5 stars

Nice blind but …….

Nice blind - shame it wasn’t made to our supplied width measurement! Being nearly 1cm short, a bit of inventive packing was needed. However we are pleased with the overall blind

May 25, 2023
Rated 5 out of 5 stars

Satisfied customer

It was a straightforward web site. Easy to order. I was given an estimated date and the Venetian blinds arrived on that date.
They look brilliant at the windows. I chose warm white which is lovely .
I will definitely use this company again.

May 22, 2023
Rated 2 out of 5 stars

Read small print and think twice about sure fit insurance

Not my first time using Wilson blinds, but now I feel let down by them. Don’t get me wrong, Lovely product and this time we got the ‘sure fit’ insurance. we thought it was lucky we did as the blinds were tight, needed 5mm off. customer service sent me the link to activate my ‘sure fit’ insurance, I set up the new order and called as instructed. I was then was told I had to pay an additional amount £28 odd. Confused I asked why, I was informed My blinds no longer had the discount they previously had online and now I had to pay full price. I used Wilson blinds as I thought it was a good deal. I advise, always read the small print and think twice before adding the ‘sure fit’ insurance .. I will not be using them again now.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Love them

Love them. Not to long to wait for them to arrive. Easy to install. And what a difference they make to the rooms. Surprising how much light they let in. Can't wait to order for upstairs.

April 20, 2023
Rated 5 out of 5 stars

Would recommend

I ordered slated blinds they came within 5 days, were easy to put up and fitted brilliantly. Wilson blinds were recommended to me and I'll certainly be using them again

April 6, 2023
Rated 3 out of 5 stars

Difficulty in cancelling order

Ordered 2 Venetian blinds on Sunday pm. Realised soon afterwards I had made an error on measurement, could not contact anyone Sunday pm but sent email. Phoned first thing on Monday (as soon as phone lines opened) to be told it was too late to cancel! Seems very unreasonable, I can’t believe production had started within first 15 minutes of the day…? Allowed me to order correct size at a good discount but I was still £60 down. Initially refused my request to speak to a manager which is very poor practice.

EDIT: later received call from complaints dept and agreed to refund £60 so I’m now happy. Pity this wasn’t done on first call…

April 2, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with service and results

Arrived quickly, well packaged and to the dimensions requested
I mistakenly requested recessed blinds instead of face fit - I noticed from the confirmation email. A phone call to Wilsons connected me to a very helpful lady who was able to quickly amend my order so that I received the correct brackets
Despite worries over my own measurements on the fit for the slightly awkward window, the blinds have fitted perfectly
This is the 6th time I have used Wilsons and again I'm very pleased with the results

March 21, 2023

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