This company is a black hole. The only thing that escapes is your money, as they send you an "order received" email, promptly charge your credit card for your order and then do, literally, nothing els... See more
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Ordered door parts for sliding glass door July 25, 2020, received confirmation of payment and shipping charge with an approximate delivery date of 10 days. Emailed company and was told within 45 days,... See more
This company is a black hole. The only thing that escapes is your money, as they send you an "order received" email, promptly charge your credit card for your order and then do, literally, nothing el... See more
I received the wrong order....not what I ordered. I ordered ORDER CONFIRMATION WindowDoorParts.com 30 West Salisbury Street Williamsport, Maryland 21795 United... See more
Company details
Information provided by various external sources
Since 1976 our Family owned and operated companies have developed a reputation for superior customer service, quick shipments, low prices, and huge inventories. We invite you to enjoy your shopping experience with us and take comfort knowing we still adhere to the old fashioned family values that you are used to and personal service you deserve.
Contact info
30 West Salisbury Street, 21795, Williamsport, United States
- 301-223-1921
- info@wrhardware.com
- www.windowdoorparts.com
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Hasn’t replied to negative reviews
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great site product arrived timely and…
great site product arrived timely and was the best fit.

Reply from WindowDoorParts.com
I ordered a custom made kick plate
I ordered a custom made kick plate, made in USA. Product is fantastic, and the price was great. WindowDoorParts responded quickly to let me know when to expect the item. I would order from them again.

Reply from WindowDoorParts.com
Excellent service
Excellent service, best products for very reasonable prices.

Reply from WindowDoorParts.com
After 17 business days of not receiving…
After 17 business days of not receiving order I began to wonder what was going on. At that point I had not received any confirmation emails, no shipping info. I emailed the company and had a shipping update the next day, item arrived shortly after.
Why the complete negative? Not once did I get a call, email, apology for the mix up. I understand things happen but my goodness, own it and send a “my bad!”

Reply from WindowDoorParts.com
Wrong part sent, bad customer service
Ordered door handle set and it was back ordered, no one let me know this until I called two weeks later wondering where my order was. They then told me it should ship that day. It arrives and is not what I ordered, a different style, so I call there number and get a message saying “ I can’t speak to someone, please E-mail us”. So I do, it’s been 3days with no response. Not good customer service.

Reply from WindowDoorParts.com
Received my order very timely
Received my order very timely. I had made a guess on what I needed, wrong guess, return was no problem except credit was for 5 latches and I returned 6...guess the one that was open was the reason. They had me send an old broken one and they had the new order on the way right away. Pleasant experience.

Reply from WindowDoorParts.com
Way too long on delivery
Way too long on delivery. It took about two weeks to receive the parts.

Reply from WindowDoorParts.com
Well done
Well done. With so, so many window parts available this site is very good at providing specific details. Without that it would be near impossible to order the correct replacement parts.

Reply from WindowDoorParts.com
Exactly what I needed and quick…
Exactly what I needed and quick delivery.

Reply from WindowDoorParts.com
I was impressed they had such a obscure…
I was impressed they had such a obscure part that I needed. Thank you!

Reply from WindowDoorParts.com
I am very pleased with the replacement…
I am very pleased with the replacement window parts that I purchased. They were just what I needed.

Reply from WindowDoorParts.com
The only source I found.
The parts I needed were not to be found elsewhere. I had gone to a local window repair shop and they did not have them, but looked them up online and found the Window Door Parts website and referred me to it. The price was great along with very prompt shipping.

Reply from WindowDoorParts.com
Great
Great. Hard to find mobile home parts. Lowe’s did not carry item and neither did the local mobile home store. You have to be a contractor to purchase supplies at Beavan’s. Shipping time was good and perfect fit Thanks for providing individual orders.

Reply from WindowDoorParts.com
Got what I wanted quickly and at a good…
Got what I wanted quickly and at a good price

Reply from WindowDoorParts.com
Great Customer service and speedy reply…
Great Customer service and speedy reply for my concerns. I had to change order and the help was fantastic! Highly recommended.

Reply from WindowDoorParts.com
The main reason I give them a poor…
The main reason I give them a poor rating is because I had to spend over $15.00 just to get an order delivered! The part(s) I wanted cost $3.25, but it coast me 5 times that amount!!! Sure I bought it for a home owner, but that is a really stupid way to get sales!!!!!

Reply from WindowDoorParts.com
Excellent product
Excellent product. Quick delivery price was fair.

Reply from WindowDoorParts.com
Product description was very good…
Product description was very good because their search engine process took me straight to the part I needed. Delivery was slow, but the part fitted just right.

Reply from WindowDoorParts.com
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