Winfields Chartered Surveyors & Valuers Reviews 

196
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely fantastic service. Appointment booked for the next day, the surveyor Tom was very helpful and friendly, the report was completed in 3 working days and the price was reasonable compared to o... See more

Rated 5 out of 5 stars

Process was very easy. Friendly and helpful staff who happily answer any questions. The valuation came through really quickly with easy to follow next steps. The valuation its self was stressful and f... See more

Rated 5 out of 5 stars

Winfields / Gil and Donna have provided us an exceptional service. Gil completed a full RICS survey on our new build property. The report was incredibly detailed and identified defects we simply would... See more

Company replied

Rated 5 out of 5 stars

We recently used Winfields' services for a RICs valuation to redeem our help to buy loan. Tom was great, he arrived promptly and was professional yet friendly. The report was sent back to us within... See more

Company replied

Company details

  1. Chartered Surveyor

Written by the company

At Winfields Surveyors, we are proud to be trusted RICS Chartered Surveyors and Registered Valuers, providing accurate, reliable, and professional property valuations and building surveys across the South West and beyond. With offices in London, Bristol, Taunton, Exeter, and Plymouth, our team is well-placed to deliver local knowledge backed by national expertise. Our accreditation with the Royal Institution of Chartered Surveyors (RICS) reflects our commitment to integrity, transparency, and the very highest industry standards. Whether you require a valuation for Help to Buy, shared ownership, probate, matrimonial matters, taxation, or secured lending, our qualified valuers ensure reports are fully compliant with RICS standards and widely accepted by lenders, government bodies, and legal professionals. Alongside valuations, we provide comprehensive building surveys tailored to homeowners, buyers, landlords, and investors, helping clients make informed property decisions with confidence. From single-property assessments to large portfolios, we combine detailed technical knowledge with a client-focused approach, ensuring every report is clear, accurate, and practical. At Winfields Surveyors, our mission is to deliver independent, transparent, and credible advice, giving clients the reassurance they need when it matters most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

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4.7

All reviews

(196)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and responsive

Quick and responsive. Thanks to Lisa and Thomas

April 19, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Josh, we appreciate your kind words! Lisa and Thomas will be pleased to hear your positive feedback. Thank you for choosing us!

Rated 5 out of 5 stars

We couldn’t of wished for a better surveyor!

My experience with Winfield’s was actually one of the best Customer Service experiences I’ve ever had. Tom was so helpful, we really needed a RICS survey done on our home and a super quick turnaround due to the urgency for the sale of our house. Although they were backed up for nearly 5 weeks, Tom managed to squeeze us in last minute and we even received our survey the same day. We honestly couldn’t of asked for more, Tom was so knowledgeable and gave us some really great advice. I would recommend Winfield’s 100 times over. Thanks for everything!

April 14, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Charlotte, we're thrilled to hear that Tom could support you so promptly! Your kind words are greatly appreciated. We strive to deliver excellent service and look forward to assisting you again.

Rated 5 out of 5 stars

Tom was amazing from start to end

Tom was amazing from start to end. Professional throughout our property valuation and extremely helpful. Couldn’t recommend him more!!

April 8, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Neil,
We're thrilled to hear about your positive experience with Tom. His professionalism is indeed commendable. Thank you for the recommendations!

Rated 5 out of 5 stars

First Class

I asked Winfields for a HCA valuation , I found them to be very competitive, easy to deal with and very time efficient excellent company.

March 28, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear John, thank you for such positive words. We're glad to hear you found our services time-efficient and easy to deal with. We strive to be competitive. Best regards.

Rated 5 out of 5 stars

Fantastic Company

Very friendly, was extremely efficient and dealt with any queries promptly.

I would not hesitate to recommend them to anyone interested in using their services.

March 24, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear David,

Thank you for your kind words and recommendation! We're thrilled to hear you appreciated our efficiency and prompt response.

Best regards

Rated 5 out of 5 stars

Absolutely outstanding customer service…

Absolutely outstanding customer service and very efficient! I can't fault his knowledge along with his professional approach. He knew what he was on about and the valuation was completed within a few days. Very easy. Very simple. And one aspect of selling my property that wasn't hard work.

Thank you so much.

Mr & Mrs Burgess.

March 23, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Jade, thank you for your kind words! We're thrilled to hear that our customer service exceeded your expectations. We will continue to provide excellent service and efficiency. Much appreciated!

Rated 5 out of 5 stars

Thomas at Winfields Surveyors prepared…

Thomas at Winfields Surveyors prepared a valuation report for me in March 2021. The booking was made very quickly, the inspection was carried out efficiently and the report followed by email a couple of days later.

He knows his stuff, so I didn't have to explain the ins-and-outs of the situation and the whole process was very easy.

He's a nice guy too! Which definitely helps.

March 21, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Chris, we're ecstatic to hear about your positive experience with Thomas. It's great to know the valuation report process was efficient and easy for you. Thanks for your kind words!

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service , Thomas was very friendly and efficient. He got me the documents I needed in less than an hour . Brilliant! I tried other surveyors around the Exeter area however none of them answered the phone to me ?! Thomas answered the phone straight away .

March 16, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Livvy, we're thrilled to hear about your positive experience with Thomas. Thank you for choosing us and sharing your feedback. We're always here to assist you!

Rated 5 out of 5 stars

A first time customer to Winfields

A first time customer to Winfields and safe to say one very happy customer. Thomas was quick and efficient in dealing with my requirements and has also been great at guiding me through the process. Highly recommended

March 16, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Arron, we're thrilled to hear about your positive experience with Thomas. It's wonderful to know you're happy with our service. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Very accommodating and easy service.

Very accommodating and easy service.
Tom produced my help-to-buy valuation quickly with a friendly yet professional approach. Would definitely recommend and use Winfields in the future.

March 16, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Kelly, We truly appreciate your kind words and recommendation. We're glad to hear that Tom was able to provide you with the excellent service we strive for. Thank you for choosing us.

Rated 5 out of 5 stars

Such a great service! Thank you!

I was recommended Winfields' services. So happy I decided to use them. Very professional, good communication throughout, dealt with my case efficiently and they went out of their way to assist me. I will definitely be recommending them and will no doubt use them again in the future.

March 8, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Chantel, we truly appreciate your wonderful review! It's fantastic to know that our professionalism and dedication met your expectations. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Top service

Top service, highly recommended in terms of delivery and efficiency of my valuation report for help-to-buy. I recommend highly!

March 5, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Richard, we appreciate your high praise and recommendation. Your satisfaction with our delivery and efficiency motivates us to keep striving for excellence. Thank you!

Rated 5 out of 5 stars

Recommended

It was very easy to engage Winfields services, they arranged a visit to our home in a timely manner and the surveyor was knowledgeable and friendly. The report came through quickly. Great service, thank you Winfields!

March 2, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Kirsty, thank you for your kind words! We are delighted you found our service seamless and efficient. Your feedback is much appreciated.

Rated 5 out of 5 stars

Highly recommended

I was recommended Winfields to produce a valuation report for Help To Buy 'Target' company. Very prompt communication and we received our report quickly. Would highly recommend using this company.

February 22, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Catherine, we appreciate your recommendation and feedback. We're thrilled our prompt communication and quick report delivery met your expectations. Thanks for choosing us!

Rated 5 out of 5 stars

All round, excellent service.

Really speedy service, excellent communication and incredibly helpful with the whole process.

February 15, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Annie

Thankyou so much for the kind words it means a lot to us.

Kind Regards Thomas

Rated 5 out of 5 stars

Help to Buy Valuation Report

I was recommended Winfields' services by a friend in the property industry. Very happy I decided to use them. Very professional, good communication throughout, dealt with my case efficiently and they went out of their way to assist me. I will definitely be recommending them and will no doubt use them again in the future.

February 9, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Thank you so much for your thoughtful review. We're thrilled to hear that you were pleased with the service and communication throughout your experience with us. Going the extra mile for our clients is something we take great pride in, so it's fantastic to know it made a difference. We truly appreciate your recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

Thomas was extremely quick and helpful…

Thomas was extremely quick and helpful in providing the report we requested. Very competitive price too.

February 8, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Chris

Thankyou so much for the kind response.

Kind Regards
Thomas

Rated 5 out of 5 stars

Tom was fantastic

Tom was fantastic, quick, efficient and great service. Highly recommended

February 8, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Thank you so much for the kind words Becky, we do go the extra mile for clients.

Regards Thomas

Rated 5 out of 5 stars

Very pleased with the service and quick…

Very pleased with the service and quick turnaround on a Help To Buy valuation - thanks Thomas!

February 2, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Thank you for your kind words! We're really pleased to hear you were happy with the service and quick turnaround on your Help to Buy valuation. Thomas will be glad to know his efforts were appreciated. If you ever need assistance again, we're here to help.

Rated 5 out of 5 stars

faultless service

I needed a Valuation completing for help to buy, and having phoned a few other businesses in my local area who came across as unhelpful and slightly obstructive, Thomas was approachable easy to talk to and efficient. He produced the required documents in a timely manner and was also competitive in price.

January 29, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Thank you for sharing your experience. We're so pleased to hear that Thomas was approachable, efficient, and able to provide the support you needed—especially after a less-than-ideal experience elsewhere. Delivering a smooth, friendly, and competitively priced service is exactly what we aim for, so your feedback means a great deal to us.

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