The whole team have been beyond helpful, professional and awesome! After two rentals fell through with another agency (leaving us boxed up with three kids) the brilliant team at Winkworth saved the da... See more
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Company details
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Winkworth Estate & Letting Agents specialise in Property across London & the UK. Buy or Rent Houses & Flats, we have thousands of properties available.
Contact info
Lumley Street, W1K, United Kingdom
- www.winkworth.co.uk
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Replied to 46% of negative reviews
Typically replies within 2 weeks
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WINKWORTH HEND0N EXCEL
I've been with Winkworth Hendon for 17 years maybe longer. ''The business was recently sold and I was concerned about how the new management would work for us. I worried unnecessarily-everyone working for Winkworth (Hendon) management has done a superb job and I have great faith in them They are super efficient, use IT well and are very responsive-not a weak link.
Winkworth Islington
Winkworth Islington
Our recent experience with Winkworth, particularly Rory and Suzanna has been nothing short of excellent.
The process in finding the right house in the right area, with a long list of must haves was a challenge. This was an achieved at speed and the journey through the entire process, through to document completion was seemlees.
Thank you Rory and Suzanna.
Mr & Mrs Rutherford
13th March 2025.
I had a very disappointing experience…
I had a very disappointing experience with Winkworth Property Agency Reading Tilehurst. I expected a smooth and professional process while purchasing a property, but unfortunately, that was not the case.
Firstly, their communication was extremely poor. I had to constantly chase them for updates regarding the purchase, and most of the time, my calls and emails were left unanswered. When they did respond, the information was vague and unhelpful. As a customer, I expected clear and prompt communication, especially when dealing with something as important as a property purchase.
Secondly, the way they handled the entire purchasing process was highly unprofessional. There were unnecessary delays and no clear guidance from their end. It felt like they did not care about my concerns or needs as a customer. I had to do most of the follow-ups myself, and even then, I received very little support from their team.
Moreover, I felt that they lacked basic respect towards their customers. Instead of being helpful and courteous, their attitude was dismissive and unprofessional. This made the entire process extremely stressful and unpleasant.
I would strongly advise anyone considering Woinkworkth Property Agency to think twice before dealing with them. I hope they seriously work on improving their communication, customer service, and professionalism to avoid disappointing more customers in the future.
Review for Winkworth Property Estate Agent (Tilehurst) – Michael Foldvari
I had an extremely disappointing experience with Michael Foldvari at Winkworth Tilehurst. Throughout the process, there was a complete lack of communication and professionalism. I was never provided with proper updates regarding the property, and despite multiple attempts to get in touch, my inquiries were either ignored or met with vague responses.
To make matters worse, the communication I did receive was rude and unprofessional. As a customer, I expected a much higher standard of service, but unfortunately, my experience was frustrating and unacceptable.
I would not recommend dealing with Michael Foldvari and Winkworth Agency due to the poor handling of clients and lack of basic courtesy. A more customer-focused and professional approach is needed.

Reply from Winkworth
Found our dream flat through Winkworth!
Me and my partner are so grateful we found our dream first place to rent. Tarin was amazing, great communiation and Winkworth made the whole process super smooth in preparing for our move.
Awful Experience
We rented a property through Winkworth on Gloucester Road. Turned out to be one of the most horrendous experiences of my life. Landlord was a close relative of the Directors at Winkworth, unbeknownst to us, and she was utterly awful as a landlord. Towards the end of our second year, we received an email from Winkworth demanding that we pay a 50% rent increase, we counter offered in line with RPI, only to be ghosted by the lettings director. They then tried to serve a Section 21 notice on us, which was invalid as the landlord hadn't done a Gas Safety Certificate for 2 years, voiding a section 21. Ultimately we moved out after the landlord started harassing us, including showing up on our doorstep and going crazy at us. Winkworth failed us completely as tenants, do not rent through them, you will be sorry.
Melody and her team from Winkworth…
Melody and her team from Winkworth Hackney are a HUGE scam. Speking from a landlord's point of view, they charge you for services that they do not perform. They double charge for everything and literally take over your property with scam charges so the landlord ends up with nothing. I would not recommend any landlord to use this company.

Reply from Winkworth
Brilliant team at Kensal Rise
Brilliant team at Kensal Rise. I have rented twice, with the help of Fabian and Shaun. Highly recommend. Professional and friendly.
An excellent experience with Winkworths East Dulwich
We had a great overall experience with Winkworths. Nicola from the East Dulwich branch was superb. She was extremely helpful in closing out our sale which had a few challenges along the way- she regularly kept us informed, offered helpful advice and even was in touch on our behalf with ours and the buyers solicitors. We really appreciated all Nicola’s help and guidance.
Eva very good agent
Eva very good agent. No rush, no pressure and very helpful.
Winkworth First Class
Melody from Winkworth was extremely professional when dealing with our queries. She gave us the information we needed quickly and efficiently. Very reassuring. Cannot speak more highly of her and would recommend Winkworth to anyone looking for an agent.
They hanged up the phone when I asked to arrange a viewing
I’ve tried to arrange a viewing for the upcoming Monday.
I’ve sent multiple emails, and called them 3 days in a row.
I even got hanged up at the phone. At that point, I got suspicious and I’ve checked their review online - thanks god!
I won’t waste my time any further, their awful communication skills were already a red flag.

Reply from Winkworth
Great service for property re-letting
My rental property was vacant for a short period after the previous tenant moved out. Sam gave clear instructions and advice on what steps I needed to take to renovate my property and put it back on the market. Sam's expertise, judgement, and efforts were crucial in re-letting my property to good tenants at a higher rate within the timescale he specified. I'm impressed by Sam's and Winkworth's Kingsbury's efficiency, professionalism, knowledge and courteousness. I highly recommend Winkworth's letting services.
short let, good experience, no problems
Winkworths Kensal Rise managed a short let for me, three months for a family who were between properties. They were helpful and efficient throughout the process and there were no problems with the house. I would trust the team there to manage another let for sure.
Dreadful and dishonest
Winkworth caused so many issues and even their head office were dreadful to deal with. When things go wrong they do not step up and are defensive and dishonest in their responses.
I would recommend contacting the property redress company for any problems with this company. This way you have more opportunity to get a fair resolution.

Reply from Winkworth
Winkworth does not stand for trustworthy
Pity I cannot rate 0.
I do not regret many things, trusting Winkworth Kingsbury I definitely regret. Empty promises, a too high valuation to lure me, miserable communication, intransparent, blurring around etc.
Their incompetence meanwhile caused real financial damage. Twice.
Great photos of our house
We sold our property through Winkworth Greenwich in 2024 and not only did they do a fantastic job (John Mook, Guy Epps and the whole team) but the photos Deborah Kirby took of our property were amazing. I am a big believer that if you have great photos it makes a huge difference. Massive shout out to Deborah for taking such beautiful photos! Thank you! :)
The obvious choice
This is our second time round with Winkworth, and again they let our flat in record time. Very responsive and helpful.
Worst Estate Agent Experience I've Ever Had
Totally unprofessional staff. I rented in London for 1 year and they treated me like they were slumlords. I was paying almost 3K for a 2 bed flat and when I first entered I was supplied with a soiled bed. They refused to replace it. When it come to getting my deposit back they tried to pin things on me that contractors did, and charged me hundreds for cleaning... even though the flat was cleaned to a professional level when I left. Use literally any other agent, especially shy away from the Fulham office.
Great service from Winkworths
Great service from Winkworths
Tom and Nicola from the Blackheath office at Winkworths managed the sale of our London flat. They were excellent, they kept everything moving forward, made sure everybody was up to date and informed and were friendly and helpful at all times. I can highly recommend them.
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