I don't write reviews very often, but I felt this one deserved it. I bought WinX DVD Ripper Platinum because I needed to convert some old DVDs and honestly wasn't expecting much. Turns out, it... See more
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Company details
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WinX DVD ripper & HD video converter, devotes the best and easiest dvd to avi, dvd to mp4, and convert AVCHD M2TS MKV to AVI MP4 DVD.
Contact info
United States
- www.winxdvd.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 month
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Defective software, could not handled 1/2 the DVDs I tried ripping
Tried ripping a dozen DVDs using WinXDVD, approx 1/2 could not be read by the application or the ripped file would be corrupted. Tried using a different application and everything worked perfectly.
They honoured their 30-day refund guarantee, since the product did not work great for me.

Reply from WinXDVD
Great Support!
I had an issue with reinstallation after a computer crash, reached out to support, they had a resolution ready within hours. Over a weekend! I've used their products for years and will certainly continue to. Highly recommended!
Love this product!
Love this product! I had an issue reinstalling the program but customer support was super responsive and had me up and running again within 24 hours. The new Winxvideo AI is really easy to use and fast at converting movies. My main usage is to hard code subtitles and this makes it a breeze.
Reasonable prices.
This company is so efficient it is a pleasure to deal with them.
Quick resolution to my problem
I put a ticket in for a weird problem digitizing a DVD, one scene kept repeating through the entire video. I received an e-mail quickly from tech support and they said try it again on Safe Mode. I had never noticed that button. I tried it and it worked. Quick resolution for a problem I thought would drag on and on. Thanks!
The company WinXDVD is the best company…
The company WinXDVD is the best company that I have been using since as early as the year of 2017. It has served all of my needs, and has been a company I can trust. The customer support has always been good about responding to my emails in a timely manner, when it comes to needing assistance. This is a great company to support, and I must say you will not be disappointed. I give 5 stars for having top quality products and providing excellent customer service.⭐️⭐️⭐️⭐️⭐️
Excellent support even years after…
Excellent support even years after purchase of Software
Incredible dvd importer
Works on Just about any dvd. works flawlessly and streamlined no ads. very easy to use. many thanks for this great product.
Wonderful App & great customer service.
This is a wonderful app which I use almost every day. Recently it didn't work due to the lack of space in my device. I contacted the support team straight away they helped me.very prompt after sales customer service. I lost my registration details but they helped me on that issue, too.
Thank you, Adam,Shirley, Ricky, and the rest of the team.
Very positively impressed
Softwares work like a charm and extremely responsive and kind customer support: thumbs up !
I am very happy with the good service!
I am very happy with the good constumerservice. They answer quick and do come with a good solution.
WinXDVD help
I was very happy to have contact with support personnel like Ricky Ma. It was great that he responded to my email in less than 24 hours. Just knowing that someone will look into helping me troubleshoot issues gives me confidence in the product and the company. With Ricky's help I was able to try some alternative options to fix my problem.
Love this software
Love this software, works like a charm. I've had it for at least a couple of years and hasn't skipped a beat. I did have a problem with a particular dvd; made an enquiry and within 10 hours got a reply and a resolution (I just needed more info than usual - a particularly difficult dvd).
My Best Purchase
Lifetime license has been the best purchase of my computing life. In addition to the program working exactly as I wanted, customer service has always been fast and helpful.
Highly recommended.
Excellent DVD Management Support
Excellent DVD product and Excellent support from Ricky Ma.
I had difficulty including Forced-Subtitles into my MV4 film output but Ricky quickly and simply solved my problem.
Outstanding Customer Service
This company has outstanding customer service. I had an issue with licensing issues and it was resolved to my complete satisfaction. It is rare to find a business committed to customer satisfaction anymore. I am quite impressed with both the quality of the programs and the service. I highly recommend this company if you are in need of any of these programs.
The Support Team
The Support Team! They are simply the best. I will definitely recommend them to my friends and colleagues.
I’ve been using WinXDVD for quite a few…
I’ve been using WinXDVD for quite a few years on and off. I just purchased the lifetime membership because I guess it’s no longer free. I didn’t have a problem with that because I think it’s a really good program. I ran into a problem. I was getting a message something about the folder destination. I really didn’t know what it meant. So I emailed the company. Within a few hours they answered me and told me what to do. I was so happy as I’m not really that computer savvy. But I figured it out. Now it works. Yay 😀
Great company
This company is one of the best that I have ever delt with. They have brought out a new product, and I was having a problem getting it to work.
Ricky Ma, one of their consultants had me fixed and up and running in the shortest time. Great company.
Excellent product and great support!
The Winx DVD Ripper Platinum software works extremely well for DVDs for which I was unable to find any other solution.
Also, when I had a problem with it, their support team got involved immediately and helpfully and stayed with it until the problem I had was completely solved.
Very happy with Digiarty and the product!
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