Still a very high priced insurance even with a black box. Renewal this year hasn't changed still high even with being a very good score throughout.
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Review summary
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What people talk about most
Reviews shaping this summary
Overall a good company, however there prices are a little off. I’ve been with wise driving just over 2 years. I moved home, previously I was in a flat, and my car was parked on a busy road. Now I’m in... See more
Company replied
Better than previous 'black box' insurance company. the black box is easy to install and the reprots are easy to understand. Have just renewed and am happy to stay another year with Wisedriving rath... See more
Company replied
So far I've had no issues with them, after reading some of the reviews I was very sceptical. But the black box instalment was very fast and efficient. Very good and fast customer support. Offered very... See more
Company replied
Company details
About WiseDriving
Written by the company
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Contact info
iGO4 House, Staniland Way, Peterborough, PE4 6JT, Peterborough, United Kingdom
- contact@wisedriving.com
- www.wisedriving.com
3.9
Great
8K reviews
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Renewal process is extremely easy and…
Renewal process is extremely easy and when I asked to have my payment date moved, it was dealt with immediately.
July 15, 2025
Reply from WiseDriving
Thank you for taking the time to share your experience with us on Trustpilot! We’re thrilled to hear that you found the renewal process easy and that we were able to promptly accommodate your request to move your payment date.
We strive to provide our customers with the best service possible, and your feedback truly helps us to continue improving. If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards
Chelsea @ Wise Driving
Reply from WiseDriving
Thank you for taking the time to share your positive experience with us on Trustpilot! We're thrilled to hear that you find our company fair and appreciate the opportunities to save money.
If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.
Kind regards,
Kristy-Ann @ Wise Driving
Excellent
Hi it's very great and very helpful im really happy the this car Insurance company
July 2, 2025
Reply from WiseDriving
Thank you so much for your kind words! We're thrilled to hear that you are happy with your experience at Wisedriving. Your satisfaction is our top priority, and it's great to know we could assist you effectively.
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind regards,
Nicola @ Wise Driving
I Am With WiseDriving Is Second Year. They Gave Me Good Price Comparing To Other Company. I Am Really Happy With WiseDriving.
Competitive price. WiseDriving is the best car insurance. Thank you all the team .
July 4, 2025
Reply from WiseDriving
Thank you for taking the time to share your positive experience with WiseDriving! We are thrilled to hear that you found our car insurance competitive and that you are satisfied with our service.
Your kind words motivate us to continue providing the best possible experience for our customers. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for choosing WiseDriving!
Kind regards,
Nicola @ Wise Driving
Worst car insurance
Worst car insurance. They sent me a telematics device to fit into my OBD port….which I did and after fitting they started sending me messages saying about them cancelling my policy if I did not fit the box. I continued to try and call but it is absolutely impossible to speak to anyone. I eventually managed to speak to a live agent and they told me to send pictures and asked if it was flashing which I said yes because it was. I sent 7 emails to the contact support email over the course of 7 days and every single day they replied with the same automated email they have been sending from the beginning saying that my policy is going to be cancelled soon. I am so happy and relieved that I changed insurers and I STRONGLY STRONGLY advise staying far away from this company.
June 30, 2025
Unprompted review
Reply from WiseDriving
Thanks for taking the time to leave a review. We’re sorry that you are unhappy about your experience with us. Our number one priority is the service we provide to our customers. If you would be happy to send us a private message with your policy number, full address and date of birth to contact@wisedriving.com, we would like an opportunity to look into this for you.
Kind regards,
Chris @ Wisedriving
Renew insurance policy
It was quite easy to get a renewal done. I have the black box and its good for the score as u can get discount on ur insurance over the year this is my 3 year with them.
June 17, 2025
Reply from WiseDriving
Thank you for taking the time to leave a review!
We're thrilled to hear that you found the renewal process easy and that the black box has positively impacted your insurance score. It's great to know that you've been with us for three years now!
If there's anything we can do to enhance your experience and earn that fifth star, please let us know. We’re always here to help!
Kind regards,
Hayley @Wisedriving Insurance
Reply from WiseDriving
Thank you for your feedback! We're thrilled to hear that you've consistently received prompt responses when reaching out. Our team is dedicated to providing excellent customer service, and your kind words motivate us to keep improving.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Samantha @ Wisedriving
This is really bad company i found
This is really bad company i found, they cancelled my insurance, i was fine with that but can not believe they are saying non refundable 150 and still outstanding balance showed to pay them.
June 16, 2025
Unprompted review
Reply from WiseDriving
Thanks for taking the time to leave a review. We’re sorry to hear this. If you’d like to send us a private reply with your policy number, full address and date of birth to contact@wisedriving.com, we would be happy to assist with any queries you have.
Kind regards,
Chris @ WiseDriving
Reply from WiseDriving
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everything has been going smoothly for you so far. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
We're here to help!
Kind regards
Chelsea @ Wise Driving
Reply from WiseDriving
Thank you for your kind words!
We're thrilled to hear that you found a good price with us. If you have any further questions or need assistance with anything else, please don't hesitate to reach out.
Kind regards
Chelsea @ Wise Driving
Reply from WiseDriving
Hi Dumitru,
Thanks so much for your kind words! We're really glad to hear you're enjoying your experience with Wisedriving. Your happiness means a lot to us!
If you have any questions or need anything, just give me a shout
Kind regards
Philippa @ Wise Driving
Great company to use so far!
Great company to use so far!
Reasonably priced, great for updates and communication!
June 4, 2025
Reply from WiseDriving
Thank you so much for your kind words! We’re thrilled to hear that you're having a positive experience with Wise Driving. Our team works hard to provide excellent service, and it's wonderful to know that our updates and communication have met your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Kind regards,
Michelle @ Wise Driving
Reply from WiseDriving
Thank you for your feedback! We're thrilled to hear that everything is great. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Kind regards,
Samantha @ Wisedriving
Reply from WiseDriving
Hi Himash,
Thank you for your feedback regarding your driving score. I’m glad to hear that you find us good,
If you need any further assistance from us, please feel free to reach out to us.
Kind regards
Philippa @ Wise driving
Everything was easy to set up with the…
Everything was easy to set up with the box and drive score was always useful
May 29, 2025
Reply from WiseDriving
Hi,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Many thanks,
Adam
Very efficient
Brilliant customer service always in contact to let you know how your driving is going.price drops if you are consistently driving safely and when your policy expires they give you enough time to decide to renew with them or not no pressure
May 25, 2025
Reply from WiseDriving
What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you.
Regards,
Holly
So far I've had no issues with them
So far I've had no issues with them, after reading some of the reviews I was very sceptical. But the black box instalment was very fast and efficient. Very good and fast customer support. Offered very competitive prices during my first year ( lowest ) and went down pretty much 1k after a year of driving with 90s/100 driving score. And I hope it will carry on like this.
May 27, 2025
Unprompted review
Reply from WiseDriving
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Regards,
Holly
Thank you to the helpful call workers
Whenever i need help or have something explained the person on the other side of the call is always helpful and patient
May 20, 2025
Reply from WiseDriving
Thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service.
Regards,
Holly
black box insurance
This company uses black box to assess how you drive and gives you discount on good driving behaviour. Happy with this company as I’m a careful driver.
May 22, 2025
Reply from WiseDriving
Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received.
Regards,
Holly
Reply from WiseDriving
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Regards,
Holly
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