Witchestea Reviews 82

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness, especially the teas and herbal blends which are often described as delicious and beneficial for various health goals. The staff and customer service also receive high marks for being helpful, caring, and providing outstanding support. Many reviewers appreciate the personalized attention and the sense of community. However, some customers experienced issues with their orders, noting slow delivery times or missing items. A few people also mentioned dissatisfaction with the quality of certain products, particularly jewelry, finding them different from advertised or of poor craftsmanship. There were also occasional reports of disorganized customer service regarding order discrepancies.

What people talk about most

Product

Consumers find the products to be positive, with many praising the high quality of the herbs and blends.... See more

Quality

Users consistently describe positive interactions with product quality. Many reviewers praise the taste,... See more

Order

People report positive experiences with their orders. Many customers express satisfaction with their... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team, especially some team... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased the beetroot latte from witches tea ... not knowing exactly what to expect ... but boy what a lovely surprise! The taste, texture, aroma and even the beautiful pink colour! Hig... See more

Rated 5 out of 5 stars

Love the tea, Irish Sweet Moss, Burn Calories Not Witches, Super Blend and Burn calories not witches night time blend. Tastes amazing and feeling energised and refreshes after drinking. Certainly noti... See more

Rated 5 out of 5 stars

I absolutely love the Yule Blessing Candle from Witches Tea. Even without a scent, it brings so much 'cozy cabin' energy to my space just through its beautiful, steady flame and the way the wax pool... See more

Rated 5 out of 5 stars

This is an amazing small business. The teas and herbal drinks are wonderful. They are made in small quantities as ordered but the quality is worth the wait for the delivery. Emeralds tarot readings... See more


4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

These are so good!

These are so good!! I am literally obsessed 😍 The daytime blend with hints of mint is refreshing and energising and the nighttime blend with its hints of rose is perfect to wind down for the day.. and on top of it tasting delicious and looking pretty, I’ve also lost 14lbs since I started drinking it 🙌

I don’t usually review things but I had to with this.. it literally is magic ✨ 🥰

Communication is prompt and helpful and the community spirit refreshing 😊

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Well what can I say - Fantastic

Well what can I say, I love the BCNW range, my favorites are the BCNW2 and the Bloom & Burn. I’ve lost over a stone in weight since starting the teas. I don’t drink normal tea anymore.
Thank you Willow and Emerald for coming into my life, just keep doing what you’re doing, can highly recommend these teas, give it a go, what else you got to lose.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Really good tea varieties, the original Bcnw is my favourite followed by the night time Bcnw. The Elixer is ok but not my go to and the Sleepy Cocoa is pretty good with a bit of sweetener in it. Always ready to try a new brew!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

So glad I found this company

So glad I found this company. My favourite drink is the sleep cocoa. This goes well with almond and oat milk. To top it off I bought mini vegan marshmallows making it the perfect bedtime drink. The best thing is, it does actually help me sleep better. I also enjoy the burn calories not witches tea. I never thought anything would replace my morning cuppa but this is lovely with a spoonful of honey to start my day. I have tried herbal teas before but never enjoyed them or noticed any benefit but these are different. When I’m working I usually drink elixir tea, which keeps me going and stops me having sugar cravings. I have not stuck to the eating plan but have managed to cut down on my sugar intake (which is my main problem as I have sweet tooth). I have noticed my clothes getting slightly looser. I have started using the meno tea. I am on HRT, which has helped with my symptoms but not my anxiety. I have noticed I feel calmer and less irritable after drinking this tea. I recently received a ring that I ordered that has a beautiful design. There is quite a long wait for delivery but they are a small company and the drinks are hand made so this is understandable and they are worth the wait. The first time I ordered I did message them to ask about my order and they replied, which put my mind at ease. Maybe one or two updated just to reassure customers would be a good idea although I understand this could be time consuming. There is definitely something about the drinks from this company - something magical maybe!! I look forward to trying out their other products.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

beetroot latte…

I recently purchased the beetroot latte from witches tea ... not knowing exactly what to expect ... but boy what a lovely surprise! The taste, texture, aroma and even the beautiful pink colour!
Highly recommend... I'll definitely be ordering again x
Ali

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing blends

My experience has been amazing, they always on hand to give advice and help find the right blend for you, all blends taste amazing and do exactly what they say, Im currently drinking BWNC weight loss teas and bloom and burn and they are amazing i feel more balanced and centred and the night blend is so calming, definitely recommend can’t wait to receive my other blend to arrive

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best tea ever

I found Witches Tea by accident and it was the best accident I had. The teas are second to none and are truly uplifting especially burn calories not Witches. I would highly recommend them.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality herbal tea/coffee and very helpful.

I came across Witchestea via a Web search as I was looking for a decent herbal tea. I was fed up with the ones in the shop that were like sawdust. I ordered the one for sleep that was the first . I've been with witches tea from the start and tried all their tea and coffee wasn't disappointed and have ordered from this site ever since. Both Emerald and Willow are so helpful and if you have a problem with tiredness and weight issuesetc they will help and produce a tea that could help . If you go on their site they not only do teas they sell books, jewellery, I would recommend to anyone. Give the sit a go you won't be disappointed.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

This is an amazing small business

This is an amazing small business. The teas and herbal drinks are wonderful. They are made in small quantities as ordered but the quality is worth the wait for the delivery.
Emeralds tarot readings are beyond my expectations. She is so intuitive and spot on.
The customer service and support is outstanding. They have responded to every communication with care and love.
I cannot recommend them highly enough and feel as though they have become friends.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Herbal consultation

Had the herbal consultation with Emerald, I found it extremely beneficial on how to start using herbs for self care, Emerald asked me a number of questions regarding my health etc and advised a plan on what she felt I needed.

I have since ordered the herbs etc and pleased that you also get to join support groups, would highly recommend xx

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products and great customer…

Amazing products and great customer service. Feel I’m treated with genuine care and attention every time I deal with Witches Tea. The products are incredible too. The herbs are very high quality and the blends are great. Love the branding too! Very fun!

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Worked like a charm

I ordered the sleep tea and it worked like a charm!
The service is amazing with such lovely people running the company.
I can't recommend Witches Tea enough!

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Witches Tea Crackers

My husband bought me the Crackers for Christmas from this company.
To say I was shocked when I realised how much he had paid for them was an understatement!
Cracker 1.. a feather and a single tea light. No hat
Cracker 2.. a feather, a paper hat and a £10 off voucher for Witches Tea.
Cracker 3.. a feather, no hat and a tiny silver charm.
Cracker 4.. a feather and a cheap silver coloured bracelet.

These crackers with postage were £45 and took over 4 weeks to arrive!

I can't vouch for their tea, because I have never tried it. But I can say I will never buy from them again. Complete rip off!
Totally sad that he wasted his hard earned money on these.
When he purchased them he was led to believe that each Cracker had a silver charm or bracelet in.
He has emailed and complained, but never heard anything back.

December 14, 2025
Unprompted review
Witchestea logo

Reply from Witchestea

Thank you for taking the time to leave your review. I’m truly sorry to hear that you felt disappointed by the crackers and that the experience left you feeling this way. It is never our intention for anyone to feel that their purchase, or a gift bought with love, was not valued.

Our Witchmas Crackers are handmade items and were sold as a pre-order, which was stated on the product page at the time of purchase. Orders began dispatching from the start of December, and because each set is assembled by hand, delivery times can sometimes be longer during the festive season.

The contents were also listed on the product description so customers knew what could be inside. Each set was designed to include witchy themed items such as a 925 silver charm or charm bracelet/necklace, crystals, a beeswax spell candle, and a traditional crown. Some items, including charms and crystals, vary between crackers as part of the surprise element, which was also noted on the listing.

These crackers have been one of our most popular seasonal items and have received many lovely reviews, but we understand that not every product will resonate with everyone.

Regarding your comment about not receiving a response, we did reply to your email and also asked Trustpilot for your details so we could look into the order properly, but unfortunately we did not receive a reply back. We genuinely would like the opportunity to resolve this for you.

If you would still like us to review your order, please contact us directly with your order details and we will happily look into it for you.

Rated 5 out of 5 stars

Yule Candle

I absolutely love the Yule Blessing Candle from Witches Tea. Even without a scent, it brings so much 'cozy cabin' energy to my space just through its beautiful, steady flame and the way the wax pools.

The traditional green, red, and gold wax looks stunning as it burns, making the whole experience feel very intentional and grounded. ​It’s a gorgeous piece of hearth magic that feels like bringing a bit of ancient tradition into a modern home. Plus, the little charm is such a lovely keepsake.

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Wonderful communication and customer follow up. I can really recommend this company and will be buying more magical teas and jewellery from them. I have worn the blood moon pendant every day since it arrived. I really feel it’s positive energy and so many people have commented on it.
Thank you Witches Tea.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. Royal mail delivered my order to the wrong address and Willow resent my package with a little surprise for the inconvenience - even though Witches Tea was not at fault. The tea takes a little getting used to the taste but is very refreshing. The hot chocolate is delicious and makes for a great night's sleep.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Very helpful and their products are always top quality fabulous customer service xxx

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing tea

Amazing tea. Tastes good and resonates with the soul. Drink as part of a ritual or enjoy any time. Lovely people behind the teas with other witchy things to try alongside. Recommended.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Witches tea is an amazing small…

Witches tea is an amazing small business. They look after your needs as if you’re family. The blends are amazing and the added rituals help you understand a plethora of things. I have also acquired a few pieces of beautiful jewellery. Absolutely second to none, five star without a doubt.

September 21, 2025
Unprompted review

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